The Aeroméxico at Haneda Airport operates from Terminal 4, offering travelers a modern, well-equipped gateway for international departures and arrivals. As one of HND’s most modern and spacious terminals, Terminal 4 provides Aeromexico travelers with streamlined check-in counters, self-service kiosks, and fast security procedures to ensure a hassle-free start to their journey. Aeromexico HND Terminal delivers a reliable, comfortable, and well-organized airport experience, combining top-tier airport facilities with the airline’s commitment to exceptional service.

Inside the Terminal 4, passengers can enjoy a wide range of amenities including duty-free shops, diverse dining options, premium lounges, free Wi-Fi, charging stations, and comfortable seating areas designed for both relaxation and productivity.
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What is the Aeromexico HND Terminal Address?
The address for Aeromexico HND Terminal is:
3 Chome-3 Hanedakūkō, Ōta City, Tokyo 144-0041, Japan
Haneda Airport (HND) Map
View All: Aeromexico Terminal
How to Contact Aeromexico Terminal in HND?
Below we provide the dedicated customer service number to handle a wide range of queries, including flight schedules, baggage services, and special assistance requests.
| Airport Name | Haneda Airport |
| Haneda Airport Address | 3 Chome-3 Hanedakūkō, Ōta City, Tokyo 144-0041, Japan |
| Haneda Airport Phone Number | +1-877-777-6741 / 81 3-5757-8111 |
| Aeromexico Contact Number | 800-237-6639 |
| Haneda Airport Code | HND |
| Aeromexico Ticket Counter Hours | 24/7 |
| Type | International |
| Aeromexico HND Terminal | Terminal 4 |
| Aeromexico Official Website | https://www.aeromexico.com/ |
| Official YouTube | https://www.youtube.com/user/AeromexicoTV |
| Official Twitter | https://x.com/aeromexico |
| Official Instagram | https://www.instagram.com/aeromexico/ |
Departures Details of Terminal for Aeromexico HND Terminal
Passengers departing on Aeromexico flights from the Aeromexico HND Terminal 4 can expect a seamless and efficient pre-flight experience. The departures area features modern check-in counters, self-service kiosks, and dedicated staff ready to assist with boarding passes, baggage drop-off, and travel inquiries. Security checkpoints at Terminal 4 are well-organized, helping reduce wait times and ensuring travelers reach their gates comfortably. Before boarding, passengers can enjoy a variety of amenities including duty-free shops, cafés, restaurants, premium lounges.
Arrivals Details of Terminal for Aeromexico HND Terminal
Arriving passengers at the Aeromexico HND Terminal will be welcomed at Terminal 4, where the arrivals process is designed for speed, comfort, and efficiency. Travelers benefit from streamlined immigration and customs services, followed by well-organized access to baggage claim areas. Upon exiting, passengers can take advantage of a wide range of ground transportation options, including taxis, rideshares, airport shuttles and the AirTrain for easy connections throughout Tokyo.
Facilities and Services Available at Haneda Airport for Aeromexico
The Aeromexico HND Terminal, located in Terminal 4 at Haneda Airport, offers passengers a wide range of modern facilities and services to ensure a smooth, comfortable, and enjoyable travel experience.
| Check-in Services | Information Desk |
| Dining and Shopping | HND Airport Special Assistance |
| HND Airport Ground Transport Access | Check-In & Security at HND |
| HND Airport Lounges | Transport Links at HND |
| Currency Exchange at HND | Medical Assistance |
| Wi-Fi Access | Flight Information Displays at HND |
| HND Airport Lost & Found Services | Baggage Services |
Queries Handled by Aeromexico Haneda Airport
At the Aeromexico Haneda Airport Terminal, located in Terminal 4, passengers can receive assistance for a wide range of travel-related queries to ensure a smooth and stress-free journey.
Baggage Policies & Lost/Delayed Luggage Claims at HND Airport

Passengers traveling through the Aeromexico HND Terminal 4 can rely on well-organized baggage services designed to make their journey smooth and worry-free. Aeromexico provides clear baggage allowance guidelines for both checked and carry-on luggage, ensuring travelers can prepare in advance. In case of lost, delayed, or damaged baggage, dedicated service counters are available at HND Airport to help passengers file claims, track their bags, and receive timely updates.
Aeromexico Flight Status & Schedule Updates at HND Terminal

The Aeromexico HND Terminal offers multiple resources to help travelers stay informed about their flight status and schedule updates. Terminal 4 provides digital flight information displays, announcement systems, and customer service desks to keep passengers updated on gate assignments, delays, cancellations, or schedule changes. Aeromexico’s online platforms and the HND Airport website also offer real-time tracking for added convenience.
Special Assistance for Aeromexico Travelers at HND Terminal

At the Aeromexico HND Terminal, special assistance services are available to ensure every traveler enjoys a safe and comfortable airport experience. Passengers with reduced mobility, elderly travelers, unaccompanied minors, and those requiring medical or language assistance can request personalized support. Services include wheelchair assistance, priority check-in, escorting through security, and help during boarding and arrival procedures.
Ticket Cancellation and Booking Policies at HND Terminal
Travelers using the Aeromexico HND Terminal can manage ticket cancellations, bookings, and modifications with ease. Aeromexico’s customer service team at Terminal 4 assists passengers with flight changes, cancellations, refund requests, and fare policy explanations. Whether modifying travel dates, upgrading seats, or resolving booking issues, representatives provide clear guidance based on ticket type and airline policies.
Conclusion
The Aeromexico HND Terminal at Haneda Airport Terminal 4 provides a seamless, modern, and passenger-focused travel experience for both international arrivals and departures. With efficient check-in services, organized security procedures, and a wide selection of amenities—including dining, shopping, lounges, and Wi-Fi—Aeromexico ensures that every stage of the journey is comfortable and convenient. Travelers benefit from clear flight status updates, dedicated baggage assistance, and reliable customer support for bookings, cancellations, and special service needs.
FAQs on Aeromexico HND Terminal – Haneda Airport
Which terminal does Aeromexico use at HND Airport?
What is the Aeromexico HND Terminal address?
How early should I arrive for an Aeromexico flight from HND?
What ground transportation options are available from Terminal 4?
Does Aeromexico allow pets at HND Airport?
What phone number should I use for assistance at Aeromexico HND Airport Terminal?
at HND general helpline 81 3-5757-8111.
Is there parking near Aeromexico Terminal at HND?
Aeromexico Other Locations

+1-877-777-6741