The Aeroméxico at Juan Manuel Gálvez International Airport operates from Terminal 4, offering travelers a modern, well-equipped gateway for international departures and arrivals. As one of RTB’s most modern and spacious terminals, Terminal 4 provides Aeromexico travelers with streamlined check-in counters, self-service kiosks, and fast security procedures to ensure a hassle-free start to their journey. Aeromexico RTB Terminal delivers a reliable, comfortable, and well-organized airport experience, combining top-tier airport facilities with the airline’s commitment to exceptional service.

Inside the Terminal 4, passengers can enjoy a wide range of amenities including duty-free shops, diverse dining options, premium lounges, free Wi-Fi, charging stations, and comfortable seating areas designed for both relaxation and productivity.
Table of Contents
What is the Aeromexico RTB Terminal Address?
The address for Aeromexico RTB Terminal is:
Roatán, Honduras
Juan Manuel Gálvez International Airport (RTB) Map
View All: Aeromexico Terminal
How to Contact Aeromexico Terminal in RTB?
Below we provide the dedicated customer service number to handle a wide range of queries, including flight schedules, baggage services, and special assistance requests.
| Airport Name | Juan Manuel Gálvez International Airport |
| Juan Manuel Gálvez International Airport Address | Roatán, Honduras |
| Juan Manuel Gálvez International Airport Phone Number | +1-877-777-6741 / 504 2445-1828 |
| Aeromexico Contact Number | 800-237-6639 |
| Juan Manuel Gálvez International Airport Code | RTB |
| Aeromexico Ticket Counter Hours | 24/7 |
| Type | International |
| Aeromexico RTB Terminal | Terminal 4 |
| Aeromexico Official Website | https://www.aeromexico.com/ |
| Official YouTube | https://www.youtube.com/user/AeromexicoTV |
| Official Twitter | https://x.com/aeromexico |
| Official Instagram | https://www.instagram.com/aeromexico/ |
Departures Details of Terminal for Aeromexico RTB Terminal
Passengers departing on Aeromexico flights from the Aeromexico RTB Terminal 4 can expect a seamless and efficient pre-flight experience. The departures area features modern check-in counters, self-service kiosks, and dedicated staff ready to assist with boarding passes, baggage drop-off, and travel inquiries. Security checkpoints at Terminal 4 are well-organized, helping reduce wait times and ensuring travelers reach their gates comfortably. Before boarding, passengers can enjoy a variety of amenities including duty-free shops, cafés, restaurants, premium lounges.
Arrivals Details of Terminal for Aeromexico RTB Terminal
Arriving passengers at the Aeromexico RTB Terminal will be welcomed at Terminal 4, where the arrivals process is designed for speed, comfort, and efficiency. Travelers benefit from streamlined immigration and customs services, followed by well-organized access to baggage claim areas. Upon exiting, passengers can take advantage of a wide range of ground transportation options, including taxis, rideshares, airport shuttles and the AirTrain for easy connections throughout Roatán.
Facilities and Services Available at Juan Manuel Gálvez International Airport for Aeromexico
The Aeromexico RTB Terminal, located in Terminal 4 at Juan Manuel Gálvez International Airport, offers passengers a wide range of modern facilities and services to ensure a smooth, comfortable, and enjoyable travel experience.
| Check-in Services | Information Desk |
| Dining and Shopping | RTB Airport Special Assistance |
| RTB Airport Ground Transport Access | Check-In & Security at RTB |
| RTB Airport Lounges | Transport Links at RTB |
| Currency Exchange at RTB | Medical Assistance |
| Wi-Fi Access | Flight Information Displays at RTB |
| RTB Airport Lost & Found Services | Baggage Services |
Queries Handled by Aeromexico Juan Manuel Gálvez International Airport
At the Aeromexico Juan Manuel Gálvez International Airport Terminal, located in Terminal 4, passengers can receive assistance for a wide range of travel-related queries to ensure a smooth and stress-free journey.
Baggage Policies & Lost/Delayed Luggage Claims at RTB Airport

Passengers traveling through the Aeromexico RTB Terminal 4 can rely on well-organized baggage services designed to make their journey smooth and worry-free. Aeromexico provides clear baggage allowance guidelines for both checked and carry-on luggage, ensuring travelers can prepare in advance. In case of lost, delayed, or damaged baggage, dedicated service counters are available at RTB Airport to help passengers file claims, track their bags, and receive timely updates.
Aeromexico Flight Status & Schedule Updates at RTB Terminal

The Aeromexico RTB Terminal offers multiple resources to help travelers stay informed about their flight status and schedule updates. Terminal 4 provides digital flight information displays, announcement systems, and customer service desks to keep passengers updated on gate assignments, delays, cancellations, or schedule changes. Aeromexico’s online platforms and the RTB Airport website also offer real-time tracking for added convenience.
Special Assistance for Aeromexico Travelers at RTB Terminal

At the Aeromexico RTB Terminal, special assistance services are available to ensure every traveler enjoys a safe and comfortable airport experience. Passengers with reduced mobility, elderly travelers, unaccompanied minors, and those requiring medical or language assistance can request personalized support. Services include wheelchair assistance, priority check-in, escorting through security, and help during boarding and arrival procedures.
Ticket Cancellation and Booking Policies at RTB Terminal
Travelers using the Aeromexico RTB Terminal can manage ticket cancellations, bookings, and modifications with ease. Aeromexico’s customer service team at Terminal 4 assists passengers with flight changes, cancellations, refund requests, and fare policy explanations. Whether modifying travel dates, upgrading seats, or resolving booking issues, representatives provide clear guidance based on ticket type and airline policies.
Conclusion
The Aeromexico RTB Terminal at Juan Manuel Gálvez International Airport Terminal 4 provides a seamless, modern, and passenger-focused travel experience for both international arrivals and departures. With efficient check-in services, organized security procedures, and a wide selection of amenities—including dining, shopping, lounges, and Wi-Fi—Aeromexico ensures that every stage of the journey is comfortable and convenient. Travelers benefit from clear flight status updates, dedicated baggage assistance, and reliable customer support for bookings, cancellations, and special service needs.
FAQs on Aeromexico RTB Terminal – Juan Manuel Gálvez International Airport
Which terminal does Aeromexico use at RTB Airport?
What is the Aeromexico RTB Terminal address?
How early should I arrive for an Aeromexico flight from RTB?
What ground transportation options are available from Terminal 4?
Does Aeromexico allow pets at RTB Airport?
What phone number should I use for assistance at Aeromexico RTB Airport Terminal?
at RTB general helpline 504 2445-1828.
Is there parking near Aeromexico Terminal at RTB?
Aeromexico Other Locations

+1-877-777-6741