Air Canada operates from Terminal 7 at Greater Rochester International Airport (ROC), ensuring a seamless travel experience for passengers flying to and from Rochester. Whether you’re arriving, departing, or seeking assistance, Here, we are provides essential details about the Air Canada ROC Terminal, including its address, contact information, facilities, and services.

What is the Air Canada ROC Terminal Address?
This is where Air Canada operates its departures and arrivals at ROC.
1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport (ROC) Map
View All: Air Canada Terminal
How to Contact Air Canada Terminal in ROC?
Travelers can reach Air Canada Terminal in ROC through multiple channels:
| Greater Rochester International Airport Phone Number | +1-877-777-6741 / 1 585-753-7000 |
| Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
| Airport Name | Greater Rochester International Airport |
| Air Canada Airlines Contact Number | 1-800-296-3408 |
| Greater Rochester International Airport Code | ROC |
| Air Canada Airlines ROC Terminal | Terminal 7 |
| Air Canada Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| Air Canada Airlines Official Website | https://www.aircanada.com/home/in/en/aco/flights |
| Official YouTube | https://www.youtube.com/user/aircanada |
| Official Twitter | https://twitter.com/aircanada |
| Official Facebook | https://www.facebook.com/aircanada |
| Official Instagram | https://www.instagram.com/aircanada/ |
Air Canada Terminal ROC Departures
Air Canada operates from Terminal 7 at Greater Rochester International Airport (ROC) for departures. Passengers flying with Air Canada can check their flight status, departure times, and gate information through the official ROC Airport departures page or the Air Canada website.
Air Canada Greater Rochester International Airport Arrivals Terminal
Air Canada operates its arrivals at Terminal 7 of Greater Rochester International Airport (ROC)2. Passengers arriving at ROC can access baggage claim, ground transportation, and other airport services within this terminal.
Queries Handled by Air Canada Greater Rochester International Airport
At Greater Rochester International Airport (ROC), Air Canada handles a variety of passenger queries to ensure a smooth travel experience. Some of the common queries addressed at Terminal 7 include:
- Flight Information: Departure and arrival schedules, gate details, and flight status updates.
- Baggage Services: ROC Airport Lost and found, baggage allowance, and claims for delayed or damaged luggage.
- ROC Airport Check-in Assistance: Online check-in, self-service kiosks, and counter check-in support.
- Greater Rochester International Airport Special Assistance: Services for passengers with disabilities, unaccompanied minors, and pet travel.
- ROC Airport Lounge Access: Information on Air Canada lounges and eligibility criteria.
- Ticketing & Reservations: Booking, cancellations, and modifications for Air Canada flights.
- Customs & Immigration: Guidance on international travel requirements and documentation.
- Greater Rochester International Airport Ground Transportation: Airport transfers, parking, and rental car services.
Facilities and Services Available at Greater Rochester International Airport for Air Canada
Air Canada provides a range of services and amenities at ROC Terminal 7 to enhance passenger comfort:
- Check-in Options: Airport counter, online, and self-service kiosks
- Baggage Services: Allowance details, lost luggage assistance
- ROC Airport Lounges: Relax before your flight
- Greater Rochester International Airport Duty-Free Shopping: Available within the terminal
- In-Flight Services: Meals, entertainment, Wi-Fi
- ROC Airport Special Assistance: Unaccompanied minor service, pet travel, accessibility support
- Greater Rochester International Airport Parking & Transfers: Valet parking, airport transfers
Conclusion
Air Canada passengers traveling through ROC Terminal 7 can expect efficient services, modern facilities, and dedicated customer support. Whether you’re departing or arriving, Air Canada ensures a smooth and comfortable journey at Greater Rochester International Airport.
FAQs on Air Canada ROC Terminal – Greater Rochester International Airport
What terminal is Air Canada at Greater Rochester International Airport?
What is the address of Air Canada ROC Terminal?
How early should I arrive at Air Canada Terminal at ROC?
What facilities are available at Air Canada ROC Terminal?
Check-in counters & kiosks
Baggage services (lost & found, claims)
ROC Airport Airport lounges
Duty-free shopping
Dining options
ROC Airport Wi-Fi & charging stations
Special assistance services (for passengers with disabilities, unaccompanied minors, pet travel)
ROC Airport Ground transportation & parking
Where do Air Canada international arrivals land at Greater Rochester International Airport?
What phone number should I use for assistance at Air Canada ROC Airport Terminal?
Are there dining options available at Air Canada Terminal in ROC?
How do I find Air Canada terminal for departures at Greater Rochester International Airport?
What queries are handled at Air Canada ROC Terminal?
Flight information (departure & arrival schedules)
Baggage services (lost & found, claims)
ROC Airport Check-in assistance
Special assistance (accessibility, unaccompanied minors, pet travel)
ROC Airport Lounge access
Ticketing & reservations
Customs & immigration
ROC Airport Ground transportation & parking
Is there parking near Air Canada Terminal at ROC?
Air Canada Other Locations

+1-877-777-6741