Air Senegal MEX Terminal – Mexico City International Airport

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TerminalHelpDesk+1-877-777-6741

Booking, Cancellation, Refund & Flight Change

The Air Senegal MEX Terminal – Mexico City International Airport is the main departure and arrival point for passengers traveling between New York and Senegal, operating from Terminal 1, a modern international terminal equipped to handle long-haul flights efficiently. Passengers flying with Air Senegal can enjoy a smooth check-in process at dedicated counters, assisted by professional staff who help with seat selection, baggage drop, and travel documentation verification. The terminal 1 provides a variety of amenities, including international dining options, cafés, duty-free shopping, currency exchange services, and complimentary Wi-Fi throughout the Air Senegal at Mexico City International Airport Terminal, making pre-flight waiting comfortable and convenient.

Air Senegal MEX Terminal

The terminal 1 also provides special assistance for elderly passengers, travelers with reduced mobility, and unaccompanied minors, ensuring a stress-free journey for all. Business-class and eligible travelers can access premium lounges that offer quiet spaces, refreshments, Wi-Fi, and work-friendly environments.

What is the Air Senegal MEX Terminal Address?

Air Senegal Mexico City International Airport Terminal address is:

Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico

Mexico City International Airport (MEX) Map

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How to Contact Air Senegal Terminal in Mexico City International Airport?

We provide a contact information below for reaching out to Air Senegal at Mexico City International Airport, complete with their designated terminal.

Mexico City International Airport Phone Number+1-877-777-6741 /  52 55 2482 2400
Mexico City International Airport AddressAv. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico
Airport NameMexico City International Airport
Air Senegal Contact Number+1 877 411-9134
Mexico City International Airport CodeMEX
Air Senegal MEX TerminalTerminal 1
Air Senegal Ticket Counter Hours24/7
Airport TypeInternational
Air Senegal Official Websitehttps://flyairsenegal.com/en/home/
Official Twitterhttps://x.com/flyairsenegal
Official Facebookhttps://www.facebook.com/flyairsenegal/
Official Instagramhttps://www.instagram.com/flyairsenegal/

Departure Details of Terminal for Air Senegal Travelers at MEX Airport

The Air Senegal MEX Terminal at Mexico City International Airport handles all departures from Terminal 1, a major international terminal designed for long-haul flights. Air Senegal travelers can access clearly marked check-in counters and dedicated baggage drop areas, ensuring a smooth start to their journey. After completing check-in and security procedures, passengers proceed to the designated international departure gates within Terminal 1.

Arrivals Details of Terminal for Air Senegal Travelers at MEX Airport

Arriving passengers on Air Senegal flights disembark at Terminal 1, the official Air Senegal Mexico City International Airport Terminal for international arrivals. After landing, travelers proceed through U.S. Customs and Border Protection for immigration clearance, followed by baggage claim in the arrivals area. The terminal provides clear signage and helpful staff to guide passengers to ground transportation options, including taxis, ride-sharing services, and shuttles.

Air Senegal Check-in Process at MEX Terminal

Air Senegal MEX Terminal

The check-in process at the Air Senegal Mexico City International Airport Terminal is designed for efficiency and convenience. Travelers can check in at dedicated counters in Terminal 1, where staff assist with boarding pass issuance, seat assignments, and baggage drop. Arriving early ensures enough time for security screening and travel documentation verification, helping passengers experience a stress-free departure.

Ticket Cancellations and Refunds Policies at MEX Terminal

Air Senegal passengers can manage ticket cancellations, changes, and refunds at the Air Senegal MEX Terminal through customer service counters in Terminal 1. Airline representatives assist with rebooking, fare inquiries, and processing refunds in accordance with Air Senegal’s policies, ensuring travelers can handle last-minute adjustments smoothly at Mexico City International Airport.

Facilities and Services offered by Air Senegal at Mexico City International Airport

The Air Senegal MEX Terminal at Mexico City International Airport offers a comprehensive range of facilities and services to ensure a comfortable and convenient travel experience for passengers.

MEX Airport Lost & Found ServicesMEX Check-in Services
Dining and ShoppingMEX Airport Special Assistance
MEX Airport Ground Transport AccessMedical Assistance
MEX Airport LoungesCheck-In & Security at MEX
Currency Exchange at MEXBaggage Services
Information DeskFlight Information Displays at MEX
Transport Links at MEXWi-Fi Access at MEX

Queries Handled by Air Senegal Mexico City International Airport

At Mexico City International Airport, the Air Senegal MEX Terminal customer service team handles a wide range of passenger queries to ensure a smooth and hassle-free travel experience. Travelers can seek assistance with flight schedules, real-time flight status updates, gate information, and boarding procedures.

Air Senegal Flight Status & Schedule Updates at MEX Terminal
Air Senegal MEX Terminal

Passengers traveling through the Air Senegal MEX Terminal at Mexico City International Airport can stay informed about real-time flight status and schedule updates. Digital display boards throughout Terminal 1 provide accurate information on departures, arrivals, gate assignments, and delays. Travelers can also check their flight status via Air Senegal’s official website, mobile app, or by contacting airline staff at information counters within the Air Senegal Mexico City International Airport Terminal, ensuring timely updates for a smooth travel experience.

Air Senegal Baggage Policies & Lost/Delayed Luggage Claims at MEX Airport
Air Senegal MEX Terminal

The Air Senegal MEX Terminal follows international baggage regulations, including standard checked baggage allowances, carry-on limits, and excess baggage policies. Passengers experiencing lost or delayed luggage can report their claims at the Air Senegal baggage service counters in Terminal 1. The staff assists with tracking, filing claims, and providing regular updates until baggage is returned, giving travelers peace of mind while handling any issues efficiently.

Special Assistance (Unaccompanied Minor and Pregnant Women) at MEX Terminal
Air Senegal MEX Terminal

The Air Senegal MEX Terminal provides dedicated special assistance services for unaccompanied minors, pregnant women, and passengers requiring extra care. Trained airport staff offer priority boarding, wheelchair support, and personalized guidance to ensure safe and comfortable passage through Terminal 1. Passengers are advised to inform Air Senegal in advance to guarantee all necessary arrangements are in place.

Hotels for Air Senegal Travelers at MEX Terminal

For passengers seeking convenience and comfort, several hotels are located near the Air Senegal MEX Terminal at Mexico City International Airport. Options include on-site airport hotels and nearby accommodations with shuttle services, allowing travelers to rest before or after long-haul flights. Staying at these hotels ensures easy access to Terminal 1, quick check-in, and a hassle-free travel experience.

Conclusion

The Air Senegal MEX Terminal – Mexico City International Airport provides a well-organized and passenger-focused experience for travelers flying between New York and Senegal. Operating from Terminal 1, the terminal offers efficient check-in counters, streamlined security, and dedicated baggage services to ensure smooth departures. Passengers benefit from a wide range of amenities, including dining options, duty-free shopping, currency exchange, Wi-Fi, and premium lounges for business-class and eligible travelers. Special assistance services for unaccompanied minors, pregnant women, elderly passengers, and travelers with reduced mobility further enhance convenience and comfort.

FAQs on Air Senegal MEX Terminal – Mexico City International Airport
Which terminal does Air Senegal operate from at MEX Airport?
Air Senegal operates from Terminal 1, the official Air Senegal MEX Terminal at Mexico City International Airport.
What is the address of the Air Senegal Mexico City International Airport Terminal?
The Air Senegal MEX Terminal is located at Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico.
How can I contact Air Senegal at MEX Terminal?
You can reach Air Senegal MEX contact center at +1 877 411-9134 or 52 55 2482 2400 at MEX general helpline.
Are there lounges available at the Air Senegal MEX Terminal?
Yes, premium lounges are available for business-class and eligible passengers, offering refreshments, Wi-Fi, comfortable seating, and quiet workspaces.
What should I do if my luggage is lost or delayed?
Report lost or delayed baggage at the Air Senegal service counters in Terminal 1, where staff will assist with claims and tracking.
What dining and shopping options are available at the terminal?
The terminal offers international restaurants, cafés, and duty-free shopping for a variety of travel needs.
What ground transportation options are available from the Air Senegal Mexico City International Airport Terminal?
Passengers can use taxis, ride-sharing services, airport shuttles, and the AirTrain MEX to travel into Manhattan and surrounding areas.

 

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