The Air Senegal TYS Terminal – McGhee Tyson Airport is the main departure and arrival point for passengers traveling between New York and Senegal, operating from Terminal 1, a modern international terminal equipped to handle long-haul flights efficiently. Passengers flying with Air Senegal can enjoy a smooth check-in process at dedicated counters, assisted by professional staff who help with seat selection, baggage drop, and travel documentation verification. The terminal 1 provides a variety of amenities, including international dining options, cafés, duty-free shopping, currency exchange services, and complimentary Wi-Fi throughout the Air Senegal at McGhee Tyson Airport Terminal, making pre-flight waiting comfortable and convenient.

The terminal 1 also provides special assistance for elderly passengers, travelers with reduced mobility, and unaccompanied minors, ensuring a stress-free journey for all. Business-class and eligible travelers can access premium lounges that offer quiet spaces, refreshments, Wi-Fi, and work-friendly environments.
Table of Contents
What is the Air Senegal TYS Terminal Address?
Air Senegal McGhee Tyson Airport Terminal address is:
2055 Alcoa Hwy, Alcoa, TN 37701, American States
McGhee Tyson Airport (TYS) Map
View All: Air Senegal Terminal
How to Contact Air Senegal Terminal in McGhee Tyson Airport?
We provide a contact information below for reaching out to Air Senegal at McGhee Tyson Airport, complete with their designated terminal.
| McGhee Tyson Airport Phone Number | +1-877-777-6741 / 1 865-342-3000 |
| McGhee Tyson Airport Address | 2055 Alcoa Hwy, Alcoa, TN 37701, American States |
| Airport Name | McGhee Tyson Airport |
| Air Senegal Contact Number | +1 877 411-9134 |
| McGhee Tyson Airport Code | TYS |
| Air Senegal TYS Terminal | Terminal 1 |
| Air Senegal Ticket Counter Hours | 24/7 |
| Airport Type | International |
| Air Senegal Official Website | https://flyairsenegal.com/en/home/ |
| Official Twitter | https://x.com/flyairsenegal |
| Official Facebook | https://www.facebook.com/flyairsenegal/ |
| Official Instagram | https://www.instagram.com/flyairsenegal/ |
Departure Details of Terminal for Air Senegal Travelers at TYS Airport
The Air Senegal TYS Terminal at McGhee Tyson Airport handles all departures from Terminal 1, a major international terminal designed for long-haul flights. Air Senegal travelers can access clearly marked check-in counters and dedicated baggage drop areas, ensuring a smooth start to their journey. After completing check-in and security procedures, passengers proceed to the designated international departure gates within Terminal 1.
Arrivals Details of Terminal for Air Senegal Travelers at TYS Airport
Arriving passengers on Air Senegal flights disembark at Terminal 1, the official Air Senegal McGhee Tyson Airport Terminal for international arrivals. After landing, travelers proceed through U.S. Customs and Border Protection for immigration clearance, followed by baggage claim in the arrivals area. The terminal provides clear signage and helpful staff to guide passengers to ground transportation options, including taxis, ride-sharing services, and shuttles.
Air Senegal Check-in Process at TYS Terminal

The check-in process at the Air Senegal McGhee Tyson Airport Terminal is designed for efficiency and convenience. Travelers can check in at dedicated counters in Terminal 1, where staff assist with boarding pass issuance, seat assignments, and baggage drop. Arriving early ensures enough time for security screening and travel documentation verification, helping passengers experience a stress-free departure.
Ticket Cancellations and Refunds Policies at TYS Terminal
Air Senegal passengers can manage ticket cancellations, changes, and refunds at the Air Senegal TYS Terminal through customer service counters in Terminal 1. Airline representatives assist with rebooking, fare inquiries, and processing refunds in accordance with Air Senegal’s policies, ensuring travelers can handle last-minute adjustments smoothly at McGhee Tyson Airport.
Facilities and Services offered by Air Senegal at McGhee Tyson Airport
The Air Senegal TYS Terminal at McGhee Tyson Airport offers a comprehensive range of facilities and services to ensure a comfortable and convenient travel experience for passengers.
| TYS Airport Lost & Found Services | TYS Check-in Services |
| Dining and Shopping | TYS Airport Special Assistance |
| TYS Airport Ground Transport Access | Medical Assistance |
| TYS Airport Lounges | Check-In & Security at TYS |
| Currency Exchange at TYS | Baggage Services |
| Information Desk | Flight Information Displays at TYS |
| Transport Links at TYS | Wi-Fi Access at TYS |
Queries Handled by Air Senegal McGhee Tyson Airport
At McGhee Tyson Airport, the Air Senegal TYS Terminal customer service team handles a wide range of passenger queries to ensure a smooth and hassle-free travel experience. Travelers can seek assistance with flight schedules, real-time flight status updates, gate information, and boarding procedures.
Air Senegal Flight Status & Schedule Updates at TYS Terminal

Passengers traveling through the Air Senegal TYS Terminal at McGhee Tyson Airport can stay informed about real-time flight status and schedule updates. Digital display boards throughout Terminal 1 provide accurate information on departures, arrivals, gate assignments, and delays. Travelers can also check their flight status via Air Senegal’s official website, mobile app, or by contacting airline staff at information counters within the Air Senegal McGhee Tyson Airport Terminal, ensuring timely updates for a smooth travel experience.
Air Senegal Baggage Policies & Lost/Delayed Luggage Claims at TYS Airport

The Air Senegal TYS Terminal follows international baggage regulations, including standard checked baggage allowances, carry-on limits, and excess baggage policies. Passengers experiencing lost or delayed luggage can report their claims at the Air Senegal baggage service counters in Terminal 1. The staff assists with tracking, filing claims, and providing regular updates until baggage is returned, giving travelers peace of mind while handling any issues efficiently.
Special Assistance (Unaccompanied Minor and Pregnant Women) at TYS Terminal

The Air Senegal TYS Terminal provides dedicated special assistance services for unaccompanied minors, pregnant women, and passengers requiring extra care. Trained airport staff offer priority boarding, wheelchair support, and personalized guidance to ensure safe and comfortable passage through Terminal 1. Passengers are advised to inform Air Senegal in advance to guarantee all necessary arrangements are in place.
Hotels for Air Senegal Travelers at TYS Terminal
For passengers seeking convenience and comfort, several hotels are located near the Air Senegal TYS Terminal at McGhee Tyson Airport. Options include on-site airport hotels and nearby accommodations with shuttle services, allowing travelers to rest before or after long-haul flights. Staying at these hotels ensures easy access to Terminal 1, quick check-in, and a hassle-free travel experience.
Conclusion
The Air Senegal TYS Terminal – McGhee Tyson Airport provides a well-organized and passenger-focused experience for travelers flying between New York and Senegal. Operating from Terminal 1, the terminal offers efficient check-in counters, streamlined security, and dedicated baggage services to ensure smooth departures. Passengers benefit from a wide range of amenities, including dining options, duty-free shopping, currency exchange, Wi-Fi, and premium lounges for business-class and eligible travelers. Special assistance services for unaccompanied minors, pregnant women, elderly passengers, and travelers with reduced mobility further enhance convenience and comfort.
FAQs on Air Senegal TYS Terminal – McGhee Tyson Airport
Which terminal does Air Senegal operate from at TYS Airport?
What is the address of the Air Senegal McGhee Tyson Airport Terminal?
How can I contact Air Senegal at TYS Terminal?
Are there lounges available at the Air Senegal TYS Terminal?
What should I do if my luggage is lost or delayed?
What dining and shopping options are available at the terminal?
What ground transportation options are available from the Air Senegal McGhee Tyson Airport Terminal?
Air Senegal Other Locations

+1-877-777-6741