The Air Serbia at General Juan N. Álvarez International Airport (ACA) provides travelers with a seamless and efficient gateway to both the Mexico and Europe. Operating from Terminal 1, Air Serbia ensures that passengers experience streamlined services from check-in to boarding, making international travel comfortable and hassle-free. The terminal 1 is equipped with modern facilities, including organized check-in counters, digital kiosks, mobile boarding pass options, and dedicated baggage drop-off points, allowing travelers to navigate the airport with ease. The Air Serbia ACA Terminal offers quick access to immigration, customs, and baggage claim areas, as well as convenient ground transportation options including taxis, rideshares, the AirTrain.

Additionally, special assistance services are available for travelers with reduced mobility or other accessibility needs, ensuring a safe and comfortable journey for all passengers. With a focus on efficiency, convenience, and quality service, the Air Serbia ACA Terminal makes transatlantic travel smooth and stress-free for both leisure and business travelers.
Table of Contents
What is the Air Serbia ACA Terminal Address?
The Air Serbia ACA Terminal Address is:
Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico
General Juan N. Álvarez International Airport (ACA) Map
View All: Air Serbia Terminal
How to Contact Air Serbia Terminal in ACA?
See the table below for all the details about the Air Serbia ACA Terminal, including the phone number and links that will assist travelers get to the right place.
| Airport Name | General Juan N. Álvarez International Airport |
| General Juan N. Álvarez International Airport Address | Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico |
| General Juan N. Álvarez International Airport Phone Number | +1-877-777-6741 / 52 744 446 5690 |
| Air Serbia Contact Number | 718-725-8642 |
| General Juan N. Álvarez International Airport Code | ACA |
| Air Serbia Ticket Counter Hours | 24/7 |
| Type | International |
| Air Serbia ACA Terminal | Terminal 1 |
| Air Serbia Official Website | https://www.airserbia.com/en |
| Official YouTube | https://www.youtube.com/airserbia |
| Official Twitter | https://x.com/airserbia |
| Official Facebook | https://www.facebook.com/airserbia |
| Official Instagram | https://www.instagram.com/airserbia/ |
Facilities and Services Available at General Juan N. Álvarez International Airport for Air Serbia
The Air Serbia at General Juan N. Álvarez International Airport Terminal 1 offers a comprehensive range of facilities and services designed to ensure a smooth and comfortable travel experience for passengers.
| Wi-Fi Access | Transport Links at ACA |
| Dining and Shopping | ACA Airport Special Assistance |
| ACA Airport Ground Transport Access | Check-In & Security at ACA |
| ACA Airport Lounges | Information Desk |
| Currency Exchange at ACA | Check-in Services |
| Medical Assistance | Flight Information Displays at ACA |
| ACA Airport Lost & Found Services | Baggage Services |
Departures Details of Terminal for Air Serbia Travelers at ACA Terminal
Passengers departing with Air Serbia from Acapulco can enjoy a smooth and efficient experience at the Air Serbia ACA Terminal 1. The terminal is designed to handle international departures efficiently, featuring organized check-in counters, self-service kiosks, and digital check-in options that help travelers save time. Passengers can also use mobile boarding passes for a faster and more convenient boarding process. Terminal 1 offers a range of amenities, including restaurants, cafes, retail stores, and duty-free shopping, allowing travelers to relax or shop before their flight.
Arrivals Details of Terminal for Air Serbia Travelers at ACA Terminal
For travelers arriving at ACA with Air Serbia ACA Terminal 1, provides an organized and efficient arrivals process. Upon landing, passengers can quickly navigate through immigration, customs, and baggage claim areas with clear signage guiding them throughout the terminal. Ground transportation is easily accessible, including taxis, rideshares, the AirTrain, and public transit, offering smooth connections to Manhattan and surrounding regions. Terminal 1 also provides lost and found services, special assistance for passengers with reduced mobility, and helpful customer service desks, ensuring a comfortable and convenient experience for all arrivals.
Air Serbia Lost and Found Services at ACA Terminal
The Air Serbia General Juan N. Álvarez International Airport Terminal 1 provides dedicated lost and found services to assist travelers in recovering misplaced or lost items during their journey. Whether it’s luggage, personal belongings, or important travel documents, passengers can report their lost items directly at the terminal’s Lost and Found office, where trained staff coordinate with Air Serbia and airport authorities to efficiently locate and return missing possessions. Clear signage and helpful customer service desks make it easy for travelers to access these services, ensuring a stress-free resolution in case of lost items.
Queries Handled by Air Serbia General Juan N. Álvarez International Airport
The Air Serbia ACA Terminal at General Juan N. Álvarez International Airport is equipped to handle a wide range of passenger queries, ensuring a smooth and hassle-free travel experience. Travelers can get assistance with flight information, check-in procedures, boarding passes, and baggage policies, including guidance on size and weight limits for both carry-on and checked luggage.
Air Serbia Baggage Policies & Lost/Delayed Luggage Claims at ACA Airport

The Air Serbia ACA Terminal follows clear and well-defined baggage policies for both carry-on and checked luggage, helping passengers avoid unexpected fees and delays. Travelers are advised to check that their luggage complies with Air Serbia’s size and weight restrictions before arriving at Terminal 1. In case of lost or delayed luggage, the terminal offers dedicated Lost and Found services and assistance desks to help passengers file claims and track missing items efficiently.
Flight Status & Schedule Updates at ACA Terminal

Passengers flying through the Air Serbia ACA Terminal can easily stay informed about their flights with real-time flight status and schedule updates. Terminal 1 provides digital display boards, mobile notifications, and online tracking tools, keeping travelers up-to-date on departures, arrivals, gate changes, and delays. By checking updates regularly, Air Serbia passengers can plan their time efficiently, reduce waiting periods, and ensure a smooth transition from check-in to boarding.
Premium Lounge For Air Serbia Travelers at ACA International Airport

The Air Serbia ACA Terminal offers access to a premium lounge where passengers can relax before their flights. The lounge features comfortable seating, complimentary snacks and beverages, high-speed Wi-Fi, and quiet areas for work or rest. Ideal for both business and leisure travelers, the premium lounge provides a tranquil environment away from the busy terminal, allowing Air Serbia passengers to enjoy comfort and convenience while waiting for their flights at ACA Terminal 1.
Air Serbia Special Assistance at ACA Terminal

The Air Serbia ACA Terminal provides comprehensive special assistance services for passengers with reduced mobility, medical needs, or other accessibility requirements. Travelers can request wheelchair support, priority boarding, or help navigating Terminal 1 ahead of time, ensuring a safe and stress-free airport experience. Dedicated staff members guide passengers through check-in, security, and boarding procedures, making the ACA Terminal accessible and convenient for all travelers.
Conclusion
The Air Serbia ACA Terminal at General Juan N. Álvarez International Airport Terminal 1 offers a comprehensive and seamless travel experience for both departing and arriving passengers. From efficient check-in counters, digital kiosks, and mobile boarding passes to modern dining, shopping, and premium lounge facilities, the terminal ensures convenience and comfort throughout the journey. Travelers benefit from clear baggage policies, lost and found services, and special assistance for passengers with reduced mobility or medical needs, while real-time flight status updates and well-organized arrivals and departures processes make international travel smooth and hassle-free.
FAQs on Air Serbia ACA Terminal – General Juan N. Álvarez International Airport
Does Air Serbia operate flights from ACA Airport?
What is the Air Serbia ACA Terminal location?
What baggage policies apply for Air Serbia flights from ACA?
What lost and found services are available for Air Serbia passengers?
What ground transportation options are available at the Air Serbia ACA Terminal?
Are there lounges available for Air Serbia passengers at ACA?
How do I contact Air Serbia at ACA Airport?
Air Serbia Other Locations

+1-877-777-6741