Arkia Airlines operates out of Terminal 4 at Tulum Airport (TUY), providing passengers with an efficient and comfortable travel experience. As one of Israel’s leading airlines, Arkia Airlines TUY Terminal offers direct flights to Tel Aviv and other major destinations, making it a preferred choice for travelers heading to Israel. Terminal 4 at TUY is known for its modern amenities and top-notch services, including spacious check-in counters, quick baggage handling, and dedicated customer service. Terminal 4 also features a wide range of dining, shopping, and entertainment options, giving travelers a chance to unwind and enjoy themselves before their flight.

For a reliable, efficient, and pleasant flight experience to Israel, Arkia Airlines at TUY Terminal 4 stands as an excellent choice for international travelers seeking convenience and comfort.
Table of Contents
What is the Arkia Airlines TUY Terminal Address?
Arkia Airlines address for the Tulum Airport terminal is:
Tulum, Quintana Roo, Mexico
Tulum Airport (TUY) Map
View All: Arkia Airlines Terminal
How to Contact Arkia Airlines Terminal in TUY?
Below we provide the contact information about Arkia Airlines at Tulum Airport, with their designated terminal, address, website link, etc.
| Tulum Airport Address | Tulum, Quintana Roo, Mexico |
| Tulum Airport Phone Number | +1-877-777-6741 / 52 1 984 871 2007 |
| Airport Name | Tulum Airport |
| Arkia Airlines Contact Number | 201-526-7807 |
| Tulum Airport Code | TUY |
| Arkia Airlines Ticket Counter Hours | 24/7 |
| Airport Type | International |
| Arkia Airlines TUY Terminal | Terminal 4 |
| Arkia Airlines Official Website | https://www.arkia.co.il/en |
| Official Facebook | https://www.facebook.com/ArkiaAirlines |
| Official Instagram | https://www.instagram.com/arkia_airlines/ |
Departures Details of Arkia Airlines at TUY Airport
Arkia Airlines TUY Terminal departures operate from Terminal 4 at Tulum Airport, offering passengers a smooth and well-organized departure experience. Travelers flying with Arkia are advised to arrive at the terminal at least three hours before international departure to allow sufficient time for check-in, security screening, and boarding procedures. Terminal 4 features dedicated check-in counters for Arkia Airlines, along with self-service kiosks where available. Passengers can enjoy a wide range of amenities before departure, including duty-free shopping, international dining options, and comfortable seating areas.
Arrivals Details of Arkia Airlines at TUY Airport
Arkia Airlines arrivals at TUY Airport also take place at Terminal 4, which is equipped to handle international passengers efficiently. Upon arrival, travelers proceed through U.S. Customs and Border Protection, followed by baggage claim located within the terminal. The Arkia Airlines TUY Terminal provides clear signage, helpful airport staff, and convenient access to ground transportation options such as taxis, ride-shares, rental cars, and the AirTrain.
Arkia Airlines Seat Upgrades at TUY Terminal

Passengers traveling with Arkia Airlines can inquire about seat upgrades at the Arkia Airlines TUY Terminal to enhance their overall flight experience. Seat upgrade options, when available, may include extra legroom seats or preferred seating for added comfort on long-haul flights. Travelers can request upgrades during the check-in process, at the Arkia service counters, or through customer support prior to departure. Terminal 4 at TUY offers dedicated airline staff who can assist passengers with upgrade availability, pricing, and seat selection.
Arkia Airlines Check-In Process at TUY Terminal

The check-in process at the Arkia Airlines Tulum Airport Terminal is designed to be efficient and passenger-friendly. Travelers are encouraged to arrive at Terminal 4 at least three hours before their international flight to complete check-in, security screening, and boarding formalities. Arkia Airlines provides staffed check-in counters where passengers can drop off baggage, collect boarding passes, and receive travel assistance. Depending on availability, online check-in and self-service kiosks may also be offered to save time.
Services and Facilities provided by Arkia Airlines at TUY International Airport
Arkia Airlines provides a range of convenient services and facilities at Tulum Airport to ensure a comfortable travel experience for passengers using the Arkia Airlines TUY Terminal 4.
| TUY Airport Lounges | Wi-Fi Access at TUY |
| Dining and Shopping | TUY Airport Special Assistance |
| TUY Airport Ground Transport Access | Medical Assistance |
| Transport Links at TUY | Information Desk |
| Currency Exchange at TUY | Check-In & Security at TUY |
| TUY Airport Lost & Found Services | Flight Information Displays at TUY |
| Check-in Services | Baggage Services |
Queries Handled by Arkia Airlines Tulum Airport
Arkia Airlines staff at Tulum Airport handle a wide range of passenger queries to ensure a smooth travel experience at the Arkia Airlines TUY Terminal. Travelers can receive assistance with flight schedules, check-in procedures, seat selection, and upgrade requests.
Arkia Airlines Flight Status & Schedule Updates at TUY Terminal
Passengers traveling with Arkia Airlines can easily stay informed about flight timings through the Arkia Airlines Tulum Airport at Terminal 4. Real-time flight status and schedule updates are available via airport display screens, airline notifications, and customer service desks within the terminal. Travelers are encouraged to regularly check for updates regarding departures, arrivals, gate changes, or delays, especially during peak travel seasons.
Arkia Airlines Baggage Policies & Lost/Delayed Luggage Claims at TUY Airport

Arkia Airlines provides clear baggage policies at TUY Airport to ensure smooth handling of checked and carry-on luggage. At the Arkia Airlines TUY Terminal, passengers can obtain information on baggage allowances, excess baggage fees, and special item handling. In case of lost or delayed luggage, dedicated airline representatives at Terminal 4 assist travelers with filing claims and tracking baggage status. The airline’s baggage support team works promptly to resolve issues and keep passengers informed throughout the process.
Arkia Airlines Special Assistance at TUY Terminal

The Arkia Airlines TUY Terminal offers special assistance services to support passengers with reduced mobility, medical needs, or other specific requirements. Wheelchair assistance, priority boarding, and personalized support can be arranged in advance or requested at the airport. Arkia staff at Terminal 4 are trained to provide attentive care, ensuring a safe and comfortable journey for elderly travelers, families, and passengers requiring extra help.
Parking Facilities for Arkia Airlines at TUY Terminal
Travelers using the Arkia Airlines TUY Terminal can access convenient parking facilities at TUY Airport near Terminal 4. Options include short-term and long-term parking areas, as well as on-airport parking connected via the AirTrain system. These parking facilities offer secure, well-maintained spaces for both short visits and extended trips, making it easy for passengers to park and reach the Arkia Airlines Tulum Airport Terminal without hassle.
Conclusion
Arkia Airlines at TUY Terminal 4 offers passengers a smooth, reliable, and comfortable international travel experience. With modern facilities, dedicated check-in counters, efficient baggage handling, and responsive customer service, the Arkia Airlines TUY Terminal is well-equipped to meet the needs of travelers flying between Tulum, Quintana Roo and Israel. From easy departures and well-managed arrivals to seat upgrade options, clear baggage policies, special assistance services, and convenient parking facilities, every aspect of the journey is designed for passenger convenience.
FAQs on Arkia Airlines TUY Terminal – Tulum Airport
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Arkia Airlines Other Locations

+1-877-777-6741