Avianca Airlines BIS Terminal serves as an important hub for passengers traveling between Bismarck and destinations across Latin America, providing a smooth and efficient airport experience at Bismarck Municipal Airport. Avianca Airlines typically operates from Terminal 4 at BIS, a modern and well-equipped terminal known for its international focus, advanced security systems, and passenger-friendly services. Travelers using the Avianca Airlines Bismarck Municipal Airport Terminal can access convenient check-in counters, self-service kiosks, baggage drop services, and dedicated assistance for international flights. The Airlines is also well connected to ground transportation options such as AirTrain BIS, taxis, shuttle services, and ride-sharing platforms, making travel to and from the airport seamless.

Terminal 4 offers a wide selection of restaurants, cafés, duty-free shopping, retail stores, currency exchange, charging stations, and complimentary Wi-Fi, allowing passengers to relax or stay productive before their flight. International arrivals benefit from organized immigration and customs facilities designed to reduce wait times. Overall, the Avianca Airlines BIS Terminal provides comfort, accessibility, and efficiency for a reliable international travel experience.
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What is the Avianca Airlines BIS Terminal Address?
The Avianca Airlines BIS Terminal is conveniently located at:
2301 University Dr, Bismarck, ND 58504, American States
Bismarck Municipal Airport (BIS) Map
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How to Contact Avianca Airlines Terminal in BIS?
To contact Avianca Airlines at Bismarck Municipal Airport (BIS), here’s what you need to know:
| Bismarck Municipal Airport Phone Number | +1-877-777-6741 / 1 701-355-1800 |
| Bismarck Municipal Airport Address | 2301 University Dr, Bismarck, ND 58504, American States |
| Airport Name | Bismarck Municipal Airport |
| Avianca Airlines Contact Number | 800-284-2622 |
| Bismarck Municipal Airport Code | BIS |
| Avianca Airlines BIS Terminal | Terminal 4 |
| Avianca Airlines Ticket Counter Hours | 24/7 |
| Airport Type | International |
| Avianca Airlines Official Website | https://www.avianca.com/en/ |
| Official YouTube | https://www.youtube.com/@avianca |
| Official Twitter | https://x.com/avianca |
| Official Facebook | https://www.facebook.com/aviancaglobal/ |
| Official Instagram | https://www.instagram.com/avianca/ |
Departures Details of Terminal at BIS Airport for Avianca Airlines
Avianca Airlines BIS Terminal for departures is typically Terminal 4 at Bismarck Municipal Airport, a modern international terminal designed to handle high passenger traffic efficiently. Travelers departing with Avianca Airlines are advised to arrive at least three hours before scheduled international flights to allow enough time for check-in, baggage drop, security screening, and boarding procedures. The Avianca Airlines Bismarck Municipal Airport Terminal departure area features dedicated airline check-in counters, self-service kiosks, priority services for eligible passengers, and helpful airport staff.
Arrivals Details of Terminal at BIS Airport for Avianca Airlines
The Avianca Airlines BIS Terminal for arrivals is also Terminal 4, which is well equipped to manage international passengers arriving in Bismarck. Upon landing, travelers proceed through U.S. Customs and Border Protection facilities, including immigration checkpoints and baggage claim areas designed to streamline the arrival process. The Avianca Airlines Bismarck Municipal Airport Terminal arrivals section offers baggage assistance, customs support, currency exchange services, and easy access to ground transportation options such as AirTrain BIS, taxis, shuttle buses, and ride-sharing services.
Avianca Airlines Special Assistance at BIS Terminal

Avianca Airlines Bismarck Municipal Airport Terminal provides dedicated special assistance services at Terminal 4 to ensure a comfortable and accessible travel experience for all passengers. Avianca Airlines offers support for travelers with reduced mobility, disabilities, elderly passengers, unaccompanied minors, and those requiring medical or special care. Wheelchair assistance, priority check-in, guided support through security screening, and boarding assistance are available upon request. Passengers traveling with service animals or requiring special seating arrangements can also receive personalized help at the Avianca Airlines BIS Terminal.
Lost and Found Services for Avianca Airlines at BIS Terminal
Lost and Found services at the Avianca Airlines BIS Terminal are available to help passengers recover misplaced or forgotten items within Terminal 4. If an item is lost onboard an Avianca Airlines flight, passengers should contact Avianca Airlines directly through their customer service or baggage services desk at the terminal. For items lost within the terminal, including security checkpoints, gates, or common areas, BIS Airport’s Lost and Found office manages recovery and claims.
Services and Facilities Offered By Avianca Airlines at BIS International Airport
Services and facilities offered by Avianca Airlines at BIS International Airport are designed to provide passengers with a smooth, comfortable, and efficient travel experience at Terminal 4.
| BIS Airport Lounges | Currency Exchange |
| Dining and Shopping | BIS Airport Special Assistance |
| BIS Airport Ground Transport Access | Check-In & Security |
| Medical Assistance | Information Desk |
| BIS Transport Links | Check-in Services |
| Wi-Fi Access | Flight Information Displays |
| BIS Children’s Facilities | Baggage Services |
Queries Handled by Avianca Airlines Bismarck Municipal Airport
Queries handled by Avianca Airlines at Bismarck Municipal Airport cover a wide range of passenger needs to ensure a smooth travel experience at the Avianca Airlines BIS Terminal. The airline’s customer service team assists travelers with flight bookings, ticket changes, cancellations, seat selection, and upgrade requests.
Avianca Airlines Flight Status & Schedule Updates at BIS Terminal

Flight status and schedule updates at the Avianca Airlines BIS Terminal are easily accessible to help passengers stay informed about their travel plans. Travelers can check real-time departure and arrival information through digital flight display screens located throughout Terminal 4, the Avianca Airlines official website, and airline mobile notifications. Avianca Airlines customer service desks at BIS also assist passengers with updates regarding delays, gate changes, cancellations, and rebooking options.
Avianca Airlines Ticket Cancellations and Refunds Policies at BIS Airport
Ticket cancellations and refund policies for passengers traveling through the Avianca Airlines BIS Terminal depend on the fare type, ticket conditions, and booking channel. Avianca Airlines representatives at BIS assist travelers with cancellation requests, rebooking options, refund eligibility, and applicable fees. Passengers are encouraged to review fare rules in advance or contact Avianca Airlines customer service at the terminal or online for accurate and up-to-date policy details.
Baggage Policies & Lost/Delayed Luggage Claims at BIS Airport

Baggage policies at the Avianca Airlines Bismarck Municipal Airport Terminal include clear guidelines on checked baggage limits, carry-on allowances, excess baggage fees, and special items. For lost or delayed luggage, passengers can file a claim at the Avianca Airlines baggage service counter located in Terminal 4. The airline staff assists with tracking baggage, claim documentation, and compensation procedures, ensuring efficient resolution and passenger support throughout the process.
Avianca Airlines Parking Facilities at Bismarck Municipal Airport Terminal
Parking facilities at the Avianca Airlines BIS Terminal are well organized and conveniently located near Terminal 4 at Bismarck Municipal Airport. Passengers can choose from short-term, long-term, and economy parking options, all connected to the terminal via AirTrain BIS or shuttle services. These parking areas offer secure, well-lit spaces with easy access for travelers, making parking a hassle-free experience for those flying with Avianca Airlines from BIS.
Conclusion
The Avianca Airlines BIS Terminal 4 of Bismarck Municipal Airport offers a well-structured, passenger-focused environment for travelers flying between Bismarck and destinations across Latin America. With modern facilities, efficient check-in and security processes, comprehensive arrival and departure services, and dedicated customer support, the Avianca Airlines Bismarck Municipal Airport Terminal ensures a smooth travel journey from start to finish. Passengers benefit from convenient ground transportation, ample parking options, dining and shopping outlets, lounges, special assistance services, and reliable baggage support.
FAQs on Avianca Airlines BIS Terminal – Bismarck Municipal Airport
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Avianca Airlines Other Locations

+1-877-777-6741