Avianca Airlines GVA Terminal serves as an important hub for passengers traveling between Geneva and destinations across Latin America, providing a smooth and efficient airport experience at GenAvianca Airlinesport. Avianca Airlines typically operates from Terminal 4 at GVA, a modern and well-equipped terminal known for its international focus, advanced security systems, and passenger-friendly services. Travelers using the Avianca Airlines GenAvianca Airlinesport Terminal can access convenient check-in counters, self-service kiosks, baggage drop services, and dedicated assistance for international flights. The Airlines is also well connected to ground transportation options such as AirTrain GVA, taxis, shuttle services, and ride-sharing platforms, making travel to and from the airport seamless.

Terminal 4 offers a wide selection of restaurants, cafés, duty-free shopping, retail stores, currency exchange, charging stations, and complimentary Wi-Fi, allowing passengers to relax or stay productive before their flight. International arrivals benefit from organized immigration and customs facilities designed to reduce wait times. Overall, the Avianca Airlines GVA Terminal provides comfort, accessibility, and efficiency for a reliable international travel experience.
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What is the Avianca Airlines GVA Terminal Address?
The Avianca Airlines GVA Terminal is conveniently located at:
Route de l’Aéroport 21, 1215 Genève, Switzerland
GenAvianca Airlinesport (GVA) Map
View All: Avianca Airlines Terminal
How to Contact Avianca Airlines Terminal in GVA?
To contact Avianca Airlines at GenAvianca Airlinesport (GVA), here’s what you need to know:
| GenAvianca Airlinesport Phone Number | +1-877-777-6741 / 41 900 57 15 00 |
| GenAvianca Airlinesport Address | Route de l’Aéroport 21, 1215 Genève, Switzerland |
| Airport Name | GenAvianca Airlinesport |
| Avianca Airlines Contact Number | 800-284-2622 |
| GenAvianca Airlinesport Code | GVA |
| Avianca Airlines GVA Terminal | Terminal 4 |
| Avianca Airlines Ticket Counter Hours | 24/7 |
| Airport Type | International |
| Avianca Airlines Official Website | https://www.avianca.com/en/ |
| Official YouTube | https://www.youtube.com/@avianca |
| Official Twitter | https://x.com/avianca |
| Official Facebook | https://www.facebook.com/aviancaglobal/ |
| Official Instagram | https://www.instagram.com/avianca/ |
Departures Details of Terminal at GVA Airport for Avianca Airlines
Avianca Airlines GVA Terminal for departures is typically Terminal 4 at GenAvianca Airlinesport, a modern international terminal designed to handle high passenger traffic efficiently. Travelers departing with Avianca Airlines are advised to arrive at least three hours before scheduled international flights to allow enough time for check-in, baggage drop, security screening, and boarding procedures. The Avianca Airlines GenAvianca Airlinesport Terminal departure area features dedicated airline check-in counters, self-service kiosks, priority services for eligible passengers, and helpful airport staff.
Arrivals Details of Terminal at GVA Airport for Avianca Airlines
The Avianca Airlines GVA Terminal for arrivals is also Terminal 4, which is well equipped to manage international passengers arriving in Geneva. Upon landing, travelers proceed through U.S. Customs and Border Protection facilities, including immigration checkpoints and baggage claim areas designed to streamline the arrival process. The Avianca Airlines GenAvianca Airlinesport Terminal arrivals section offers baggage assistance, customs support, currency exchange services, and easy access to ground transportation options such as AirTrain GVA, taxis, shuttle buses, and ride-sharing services.
Avianca Airlines Special Assistance at GVA Terminal

Avianca Airlines GenAvianca Airlinesport Terminal provides dedicated special assistance services at Terminal 4 to ensure a comfortable and accessible travel experience for all passengers. Avianca Airlines offers support for travelers with reduced mobility, disabilities, elderly passengers, unaccompanied minors, and those requiring medical or special care. Wheelchair assistance, priority check-in, guided support through security screening, and boarding assistance are available upon request. Passengers traveling with service animals or requiring special seating arrangements can also receive personalized help at the Avianca Airlines GVA Terminal.
Lost and Found Services for Avianca Airlines at GVA Terminal
Lost and Found services at the Avianca Airlines GVA Terminal are available to help passengers recover misplaced or forgotten items within Terminal 4. If an item is lost onboard an Avianca Airlines flight, passengers should contact Avianca Airlines directly through their customer service or baggage services desk at the terminal. For items lost within the terminal, including security checkpoints, gates, or common areas, GVA Airport’s Lost and Found office manages recovery and claims.
Services and Facilities Offered By Avianca Airlines at GVA International Airport
Services and facilities offered by Avianca Airlines at GVA International Airport are designed to provide passengers with a smooth, comfortable, and efficient travel experience at Terminal 4.
| GVA Airport Lounges | Currency Exchange |
| Dining and Shopping | GVA Airport Special Assistance |
| GVA Airport Ground Transport Access | Check-In & Security |
| Medical Assistance | Information Desk |
| GVA Transport Links | Check-in Services |
| Wi-Fi Access | Flight Information Displays |
| GVA Children’s Facilities | Baggage Services |
Queries Handled by Avianca Airlines GenAvianca Airlinesport
Queries handled by Avianca Airlines at GenAvianca Airlinesport cover a wide range of passenger needs to ensure a smooth travel experience at the Avianca Airlines GVA Terminal. The airline’s customer service team assists travelers with flight bookings, ticket changes, cancellations, seat selection, and upgrade requests.
Avianca Airlines Flight Status & Schedule Updates at GVA Terminal

Flight status and schedule updates at the Avianca Airlines GVA Terminal are easily accessible to help passengers stay informed about their travel plans. Travelers can check real-time departure and arrival information through digital flight display screens located throughout Terminal 4, the Avianca Airlines official website, and airline mobile notifications. Avianca Airlines customer service desks at GVA also assist passengers with updates regarding delays, gate changes, cancellations, and rebooking options.
Avianca Airlines Ticket Cancellations and Refunds Policies at GVA Airport
Ticket cancellations and refund policies for passengers traveling through the Avianca Airlines GVA Terminal depend on the fare type, ticket conditions, and booking channel. Avianca Airlines representatives at GVA assist travelers with cancellation requests, rebooking options, refund eligibility, and applicable fees. Passengers are encouraged to review fare rules in advance or contact Avianca Airlines customer service at the terminal or online for accurate and up-to-date policy details.
Baggage Policies & Lost/Delayed Luggage Claims at GVA Airport

Baggage policies at the Avianca Airlines GenAvianca Airlinesport Terminal include clear guidelines on checked baggage limits, carry-on allowances, excess baggage fees, and special items. For lost or delayed luggage, passengers can file a claim at the Avianca Airlines baggage service counter located in Terminal 4. The airline staff assists with tracking baggage, claim documentation, and compensation procedures, ensuring efficient resolution and passenger support throughout the process.
Avianca Airlines Parking Facilities at GenAvianca Airlinesport Terminal
Parking facilities at the Avianca Airlines GVA Terminal are well organized and conveniently located near Terminal 4 at GenAvianca Airlinesport. Passengers can choose from short-term, long-term, and economy parking options, all connected to the terminal via AirTrain GVA or shuttle services. These parking areas offer secure, well-lit spaces with easy access for travelers, making parking a hassle-free experience for those flying with Avianca Airlines from GVA.
Conclusion
The Avianca Airlines GVA Terminal 4 of GenAvianca Airlinesport offers a well-structured, passenger-focused environment for travelers flying between Geneva and destinations across Latin America. With modern facilities, efficient check-in and security processes, comprehensive arrival and departure services, and dedicated customer support, the Avianca Airlines GenAvianca Airlinesport Terminal ensures a smooth travel journey from start to finish. Passengers benefit from convenient ground transportation, ample parking options, dining and shopping outlets, lounges, special assistance services, and reliable baggage support.
FAQs on Avianca Airlines GVA Terminal – GenAvianca Airlinesport
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+1-877-777-6741