+1-877-777-6741China Southern Airlines operates flights to and from Greater Rochester International Airport (ROC), one of the busiest airports in the American States. If you’re traveling with China Southern Airlines, knowing the terminal details, facilities, and contact information can make your journey smoother. Here, we provides essential information about China Southern Airlines ROC Terminal, including its address, departure and arrival details, facilities, and how to contact the airline.
China Southern Airlines flights at ROC Airport operate from Terminal 8. This terminal is well-equipped to handle international and domestic flights, ensuring a seamless travel experience for passengers.
What is the China Southern Airlines ROC Terminal Address?
China Southern Airlines operates from Terminal 8 at Greater Rochester International Airport (ROC) in Rochester. The Complete Address are:
1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport (ROC) Map
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How to Contact China Southern Airlines Terminal in ROC?
For any queries related to flights, baggage, or reservations, passengers can contact China Southern Airlines at ROC Airport using the following details:
| Greater Rochester International Airport Phone Number | +1-877-777-6741 / 1 585-753-7000 |
| Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
| Airport Name | Greater Rochester International Airport |
| China Southern Airlines Contact Number | 011 86 400 869 5539 |
| Greater Rochester International Airport Code | ROC |
| China Southern Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| China Southern Airlines ROC Terminal | Terminal 8 |
| China Southern Airlines Official Website | https://www.csair.com/us/en/index.shtml |
| Official YouTube | https://www.youtube.com/@chinasouthernairlineslosan2231 |
| Official Twitter | https://x.com/csairglobal |
| Official Facebook | https://www.facebook.com/CSAirGlobal/ |
| Official Instagram | https://www.instagram.com/china_southern/ |
China Southern Airlines Terminal ROC Departures
China Southern Airlines flights departing from ROC Airport operate from Terminal 8. Passengers are advised to arrive well in advance to complete check-in and security procedures.
China Southern Airlines Greater Rochester International Airport Arrivals Terminal
Incoming flights also land at Terminal 8, specifically at Concourse B. Travelers can find assistance for baggage clearance, ground transportation, and other services upon arrival.
Queries Handled by China Southern Airlines Greater Rochester International Airport
China Southern Airlines at Greater Rochester International Airport (ROC) handles a variety of passenger queries to ensure a smooth travel experience. Here are some of the key services and inquiries addressed at the China Southern Airlines ROC Terminal:
- Flight Ticket Booking & Cancellation – Assistance with reservations, modifications, and cancellations.
- Check-in Services – Online check-in, ROC Airport counter check-in, and self-service kiosk check-in.
- Baggage Services – Lost luggage inquiries, baggage allowance, and tracking delayed items.
- ROC Airport Special Assistance – Support for passengers with disabilities, medical aid, and infant care rooms.
- Seat Selection & Upgrades – Choosing preferred seats and upgrading to premium classes.
- ROC Airport Lounge Access – Information on lounge facilities and eligibility.
- Visa & Immigration Services – Guidance on visa requirements and immigration procedures.
- In-flight Services – Queries related to meals, Wi-Fi, entertainment, and duty-free shopping.
- Delayed & Cancelled Flights – Assistance with rebooking and compensation policies.
- ROC Airport Ground Transportation – Information on taxis, rental cars, and shuttle services.
- Pet Travel Queries – Guidelines for traveling with pets.
- Unaccompanied Minor Services – Assistance for children traveling alone.
- ROC Airport Currency Exchange & Banking Services – Locations of exchange counters and ATMs.
Facilities and Services Available at Greater Rochester International Airport for China Southern Airlines
China Southern Airlines passengers at ROC Terminal 8 can access various facilities to enhance their travel experience:
- ROC Airport Check-in Counters: Available for in-person reservations and flight modifications.
- Baggage Services: Assistance with lost luggage, baggage allowance, and tracking delayed items.
- Greater Rochester International Airport Lounges: Comfortable seating areas for relaxation before departure.
- ROC Airport Currency Exchange Counters: Convenient for international travelers.
- ROC Airport Ground Transportation: Access to taxis, rental cars, and shuttle services.
- Greater Rochester International Airport Special Assistance: Services for passengers with disabilities, medical aid, and infant care rooms.
- ROC Airport Wi-Fi Services: Free internet access for travelers.
Conclusion
China Southern Airlines ensures a smooth travel experience for passengers flying through ROC Terminal 8. Whether you’re departing or arriving, the terminal offers essential services and facilities to make your journey comfortable.
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