The Copa Airlines operates from Terminal 4 at Rafael Núñez International Airport (CTG), a modern and efficient hub designed to provide travelers with a seamless airport experience. Passengers flying with Copa Airlines CTG Terminal 4 enjoy convenient check-in counters, fast security lanes, and a wide selection of dining and shopping options before boarding. The Airlines CTG Terminal 4 offers a reliable and traveler-friendly gateway for business and leisure passengers alike. Travelers can also benefit from comfortable seating areas, charging stations, and easy access to ground transportation options including taxis, rideshare services, and the AirTrain.

Terminal 4 is known for its modern design, spacious layout, and wide selection of dining, shopping, and passenger services, making it a convenient hub for both leisure and business travelers. Copa Airlines also provides access to partner lounges within the terminal, offering complimentary refreshments, Wi-Fi, and a quiet place to relax before boarding. Copa Airlines passengers are advised to arrive at least three hours before their international flight to ensure a stress-free departure.
Table of Contents
What is the Copa Airlines CTG Terminal Address?
The Copa Airlines CTG Terminal Address is:
Crespo, Cartagena, Bolívar, Colombia
Rafael Núñez International Airport (CTG) Map
View All: Copa Airlines Terminal
How to Contact Copa Airlines Terminal in CTG?
See the table below for all the details about the Copa Airlines CTG Terminal, including the phone number and links that will assist travelers get to the right place.
| Airport Name | Rafael Núñez International Airport |
| Rafael Núñez International Airport Address | Crespo, Cartagena, Bolívar, Colombia |
| Rafael Núñez International Airport Phone Number | +1-877-777-6741 / 57 5 6932828 |
| Copa Airlines Contact Number | +1 800-359-2672 |
| Rafael Núñez International Airport Code | CTG |
| Copa Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| Copa Airlines CTG Terminal | Terminal 4 |
| Copa Airlines Official Website | https://www.copaair.com/en-gs/ |
| Official YouTube | https://www.youtube.com/user/copaairlines |
| Official Twitter | https://x.com/copaairlines |
| Official Facebook | https://www.facebook.com/copaairlines/ |
| Official Instagram | https://www.instagram.com/copaairlines/ |
Departure Details of Terminal for Copa Airlines Travelers at CTG Airport
Passengers flying with Copa Airlines CTG Terminal depart from Terminal 4, one of the most modern and efficient terminals at Rafael Núñez International Airport. Terminal 4 offers a smooth departure process with spacious check-in counters, self-service kiosks, and well-organized security checkpoints designed to reduce waiting times. Copa Airlines travelers can enjoy a wide range of dining and shopping options before boarding, along with comfortable seating areas and access to partner lounges for eligible passengers.
Arrival Details of Terminal for Copa Airlines Travelers at CTG Airport
For passengers arriving on Copa Airlines CTG Terminal flights, Terminal 4 provides a seamless and efficient arrival experience. Upon landing, travelers are guided through modern immigration and customs facilities known for their organized flow and helpful staff. Baggage claim areas in Terminal 4 are spacious and well-managed, ensuring quick retrieval of luggage. After collecting their bags, arriving passengers have convenient access to ground transportation options.
Copa Airlines Medical Assistance at CTG Terminal

Passengers traveling through Copa Airlines CTG Terminal 4 can rely on prompt and professional medical assistance whenever needed. Terminal 4 is equipped with on-site medical services, first-aid stations, and trained staff who are available 24/7 to assist with minor injuries, sudden illnesses, or other health-related concerns. Travelers flying with Copa Airlines can easily reach medical help by approaching airport personnel, using information desks, or calling through airport phones located throughout the terminal.
Transport Links at CTG Terminal
The Copa Airlines CTG Terminal offers excellent transport links, ensuring a smooth and convenient journey to and from CTG Airport. Located in Terminal 4, passengers have access to the AirTrain, which provides quick connections to all airport terminals, parking lots, and major transit hubs. Travelers can access the subway, Long Island Rail Road (LIRR), and various bus services. Taxis, rideshare options like Uber and Lyft, private shuttles, and rental car services are readily available outside Terminal 4, offering flexibility for every type of traveler.
Services and Facilities Offered By Copa Airlines at CTG International Airport
The Copa Airlines CTG Terminal, located in Terminal 4, offers a wide range of facilities and services designed to provide passengers with a comfortable and efficient travel experience.
| Wi-Fi Access | Baggage Services |
| Dining and Shopping | CTG Airport Special Assistance |
| Check-in Services | Check-In & Security at CTG |
| CTG Airport Ground Transport Access | Information Desk |
| Currency Exchange at CTG | CTG Airport Lounges |
| Medical Assistance | Flight Information Displays at CTG |
| CTG Airport Lost & Found Services | Transport Links at CTG |
Queries Handled by Copa Airlines Rafael Núñez International Airport
At the Copa Airlines CTG Terminal 4, passengers can have a wide variety of travel-related queries handled efficiently by dedicated customer service staff. Whether you need assistance with flight reservations, ticket modifications, seat upgrades, or baggage inquiries, the Copa Airlines team is available to provide clear and timely support.
Ticket Cancellation and Booking Policies for Copa Airlines at CTG Terminal
At the Copa Airlines CTG Terminal 4, passengers can conveniently manage their ticket cancellations and booking policies with the help of dedicated customer service representatives. Whether you need to make changes to your travel dates, request a refund, or modify your existing reservation, the Copa Airlines team ensures a smooth and hassle-free process. Travelers can inquire about fare rules, cancellation penalties, no-show policies, and same-day flight changes directly at the terminal. Assistance is also available for booking new flights, upgrading seats, and purchasing additional services.
Copa Airlines Flight Status & Schedule Updates at CTG Terminal

Passengers traveling through the Copa Airlines CTG Terminal can stay informed with real-time flight status updates and schedule changes. Terminal 4 features large digital display screens and announcements that keep travelers updated on departure gates, boarding times, delays, and cancellations. Copa Airlines customer service counters also provide up-to-the-minute flight information, helping passengers plan their airport activities and connections.
Baggage Policies & Lost/Delayed Luggage Claims at CTG Airport

The Copa Airlines CTG Terminal offers comprehensive support for baggage-related concerns, ensuring a smooth travel experience for all passengers. Travelers can learn about baggage allowances, excess luggage fees, restricted items, and special equipment policies directly from the Copa Airlines staff at Terminal 4. In cases of lost, delayed, or damaged luggage, the Copa Airlines baggage service desk assists passengers in filing claims and tracking their belongings.
Hotels for Copa Airlines Travelers near Rafael Núñez International Airport (CTG)
For travelers arriving through or departing from the Copa Airlines CTG Terminal, numerous hotels near CTG Airport offer convenient and comfortable accommodation options. Popular choices include on-airport and nearby hotels that provide complimentary shuttle services to and from Terminal 4, making travel seamless for passengers with early flights or long layovers. Many hotels feature amenities such as free Wi-Fi, fitness centers, business facilities, and on-site dining, ensuring a pleasant stay.
Conclusion
Traveling with Copa Airlines CTG Terminal at Terminal 4, Rafael Núñez International Airport, ensures a seamless, comfortable, and efficient airport experience for both business and leisure passengers. With modern facilities, spacious check-in counters, fast security lanes, and a wide variety of dining and shopping options, Terminal 4 caters to every traveler’s needs. Copa Airlines provides dedicated services including medical assistance, baggage support, ticketing, and flight updates, ensuring a hassle-free journey from departure to arrival. Passengers also benefit from convenient transport links, partner lounges, and nearby hotels with shuttle services, making access to and from the terminal easy.
FAQs on Copa Airlines CTG Terminal – Rafael Núñez International Airport
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Copa Airlines Other Locations

+1-877-777-6741