Cyprus Airways at João Paulo II Airport (PDL) Terminal 1 offers travelers a seamless and convenient experience when flying with the national carrier of Cyprus. Operating from Terminal 1 at PDL Airport, Cyprus Airways PDL Terminal provides efficient check-in counters, streamlined security procedures, and modern amenities designed to enhance the passenger journey. Cyprus Airways at PDL connects Ponta Delgada to key destinations in Europe, the Middle East, and the Mediterranean, making it a preferred choice for both business and leisure travelers.

The terminal 1 offers easy access to ground transportation options, including taxis, ride-sharing services, airport shuttles, and public transit for convenient travel to Ponta Delgada and surrounding areas. Overall, the Cyprus Airways PDL Terminal at João Paulo II Airport combines efficiency, comfort, and convenience, providing passengers with a well-organized gateway for international travel.
Table of Contents
What is the Cyprus Airways PDL Terminal Address?
Cyprus Airways operates from Terminal 1 at João Paulo II Airport (PDL). Here’s the address:
Nordela, 9500-749 Ponta Delgada, Portugal
João Paulo II Airport (PDL) Map
View All: Cyprus Airways Terminal
How to Contact Cyprus Airways Terminal in PDL?
Contact the Cyprus Airways at João Paulo II Airport (PDL), passengers can see the table that is shown below, where we display all information related to the airlines.
| João Paulo II Airport Phone Number | +1-877-777-6741 / 351 296 205 400 |
| João Paulo II Airport Address | Nordela, 9500-749 Ponta Delgada, Portugal |
| João Paulo II Airport | Airport Name |
| Cyprus Airways Contact Number | +357 24 00 00 53 |
| João Paulo II Airport Code | PDL |
| Cyprus Airways Ticket Counter Hours | 24/7 |
| Airport Type | International |
| Cyprus Airways PDL Terminal | Terminal 1 |
| Cyprus Airways Official Website | https://www.cyprusairways.com/en/ |
| Official YouTube | https://www.youtube.com/@cyprusairways5329 |
| Official Twitter | https://x.com/cyairways |
| Official Facebook | https://www.facebook.com/cyprusairways |
| Official Instagram | https://www.instagram.com/cyprusairways/ |
Services and Facilities Provided by Cyprus Airways at João Paulo II Airport
The Cyprus Airways PDL Terminal 1 at João Paulo II Airport offers a wide range of services and facilities to ensure a smooth, comfortable, and convenient experience for passengers.
- Dining Options at PDL Airport
- Online Check-In and Mobile Boarding Pass
- PDL Airport Business Class Services
- Customer Support
- Lounges at PDL Terminal
- Baggage Handling PDL Airport
- Assistance for Passengers with Disabilities
- PDL Airport Dedicated Check-In Counters
- Wi-Fi Connectivity
Departures Detail of Terminal for Cyprus Airways Travelers at PDL Airport
The Cyprus Airways at João Paulo II Airport departures operate from Terminal 1 at João Paulo II Airport, offering travelers a smooth and organized experience. Passengers flying with Cyprus Airways are advised to arrive at least three hours before international flights to complete check-in, baggage drop, and security procedures efficiently. Terminal 1 features dedicated airline counters, self-service kiosks (when available), and helpful airport staff to guide passengers through the process.
Arrivals Detail of Terminal for Cyprus Airways Travelers at PDL Airport
Upon arrival at PDL Airport, Cyprus Airways passengers land at Terminal 1, where international arrivals are handled efficiently. The Cyprus Airways PDL Terminal provides organized immigration counters, baggage claim areas, and customs facilities to ensure a smooth arrival process. After collecting luggage, passengers can easily access ground transportation options, including taxis, ride-sharing services, airport shuttles, and public transit, for convenient travel to Ponta Delgada and surrounding areas.
Cyprus Airways Special Assistance (Unaccompanied Minors and Pregnant Women) at PDL Terminal

The Cyprus Airways PDL Terminal at João Paulo II Airport provides dedicated special assistance services to ensure a safe and comfortable journey for passengers with specific needs, including unaccompanied minors and pregnant women. Airport staff at Terminal 1 are trained to assist unaccompanied minors throughout the check-in, security, and boarding processes, ensuring they are supervised and guided until safely handed over to the receiving party at the destination. Pregnant travelers can also request support such as priority boarding, wheelchair services, and assistance with luggage, making the airport experience stress-free and secure.
Cyprus Airways Upgrade Seat to Business Class at PDL Terminal

Passengers flying with Cyprus Airways can upgrade their seats to business class at the PDL Terminal to enjoy enhanced comfort and premium services. The airline provides the option to request upgrades during online check-in, at dedicated check-in counters, or at the ticketing desk within Terminal 1. Business class travelers at the Cyprus Airways João Paulo II Airport Terminal benefit from priority check-in, fast-track security, access to premium lounges, extra legroom, superior in-flight dining, and personalized service.
Queries Handled by Cyprus Airways João Paulo II Airport
The Cyprus Airways PDL Terminal at João Paulo II Airport efficiently handles a wide range of passenger queries to ensure a smooth travel experience. Travelers can seek assistance with flight bookings, ticket modifications, seat selection, and check-in procedures, as well as inquiries about baggage allowance.
Cyprus Airways Flight Status & Schedule Updates at PDL Terminal
Passengers traveling with Cyprus Airways can easily access flight status and schedule updates at the Cyprus Airways PDL Terminal 1 at João Paulo II Airport. Real-time information about departure and arrival times, gate numbers, and potential delays is available through airport flight information displays, the airline’s official website, and mobile app. Terminal 1 staff are also available to assist travelers with rebooking options and schedule changes, ensuring a smooth and informed airport experience.
Cyprus Airways Baggage Claims and Assistance at PDL Airport

The Cyprus Airways João Paulo II Airport Terminal provides comprehensive baggage services, including assistance with lost or delayed luggage. Passengers should report baggage issues at the airline’s dedicated service desk in Terminal 1, where staff help with filing claims, tracking luggage, and providing updates until the matter is resolved. Clear information about checked baggage allowance, cabin luggage limits, and excess baggage fees is also available to ensure travelers are prepared for their journey.
Cyprus Airways Ticket Cancellation and Refund Policies at PDL Terminal
Passengers can manage ticket cancellations and refunds through the Cyprus Airways João Paulo II Airport Terminal by contacting airline staff at Terminal 1 or via the official website. Policies vary depending on fare type, ticket conditions, and timing of cancellation. Terminal staff assist with processing refunds, providing guidance on partial or full reimbursement, and offering rebooking options to accommodate changes in travel plans efficiently.
Hotels for Cyprus Airways Passengers at PDL Terminal
Travelers flying with Cyprus Airways can choose from several hotels near PDL Airport, providing convenience for early departures, late arrivals, or layovers. These accommodations offer airport shuttle services, comfortable rooms, dining facilities, and business amenities, ensuring a relaxed stay. Staying near the Cyprus Airways PDL Terminal in Terminal 1 allows passengers quick access to check-in counters, lounges, and ground transportation.
Conclusion
The Cyprus Airways PDL Terminal at João Paulo II Airport is designed to provide a seamless, comfortable, and efficient travel experience for all passengers. From smooth check-in procedures, streamlined security, and organized departures to well-managed arrivals with immigration, baggage claim, and customs facilities, Terminal 1 ensures a stress-free journey. Travelers benefit from a wide range of services and amenities, including lounges, dining options, Wi-Fi connectivity, and assistance for unaccompanied minors or pregnant women.
FAQs on Cyprus Airways PDL Terminal – João Paulo II Airport
What terminal does Cyprus Airways operate from at PDL Airport?
What is the address of Cyprus Airways PDL Terminal?
How can I contact Cyprus Airways at PDL Airport?
What facilities are available at the Cyprus Airways PDL Terminal?
What are the baggage policies for Cyprus Airways at PDL?
Are there lounges available for Cyprus Airways passengers at PDL Terminal?
How can I cancel my Cyprus Airways ticket or request a refund at PDL?
What ground transportation options are available from PDL Terminal?
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+1-877-777-6741