Egyptair CAI Terminal is located at Terminal 1 of Cairo International Airport in Cairo. It serves as the main hub for Egyptair flights, offering seamless departures and arrivals, passenger support, and essential travel services. This terminal provides check-in counters, baggage services, lounges, dining options, etc.

Table of Contents
What is the Egyptair CAI Terminal Address?
Egyptair operates from Terminal 1 at Cairo International Airport (CAI). The official address is:
Oruba Road, Heliopolis, Cairo Governorate, Egypt
Cairo International Airport (CAI) Map
View All: Egyptair Terminal
How to Contact Egyptair Terminal in CAI?
For inquiries related to flights, baggage, and customer service, passengers can contact Egyptair at Cairo International Airport:
Cairo International Airport Phone Number | +1-877-445-3112 / 20 2 22655000 |
Cairo International Airport Address | Oruba Road, Heliopolis, Cairo Governorate, Egypt |
Airport Name | Cairo International Airport |
Egyptair Contact Number | 1 (212) 581-5600 |
Cairo International Airport Code | CAI |
Egyptair Ticket Counter Hours | 24/7 |
Type | International |
Egyptair CAI Terminal | Terminal 1 |
Egyptair Official Website | https://www.egyptair.com/ |
Official YouTube | https://www.youtube.com/egyptair |
Official Twitter | https://twitter.com/EGYPTAIR |
Official Facebook | https://www.facebook.com/EGYPTAIR |
Official Instagram | https://www.instagram.com/Egyptair/ |
Egyptair Terminal CAI Departures
Egyptair flights leave from Terminal 1 at Cairo International Airport. Arrive 3 hours early for check-in and security. Key features include gates 5–12, online check-in, staffed baggage counters, and amenities like lounges, restaurants, and duty-free shops.
Egyptair Cairo International Airport Arrivals Terminal
Egyptair flights arrive at Terminal 1, CAI Airport. Passengers clear U.S. Customs, collect bags from the arrivals hall, and access transport options like taxis and AirTrain CAI. Facilities include currency exchange, ATMs, nursing stations, pet areas, and assistance desks.
Queries Handled by Egyptair Cairo International Airport
Egyptair at CAI Terminal 1 include a wide range of passenger services to ensure smooth travel from Cairo to international destinations:
- CAI Flight Information: Schedules, delays, gate changes, and cancellations.
- Egyptair Ticketing & Reservations: Booking, rebooking, fare inquiries, and refunds.
- Cairo International Airport Check-in Support: Boarding passes, seat selection, and baggage drop.
- Egyptair Baggage Services: Lost or delayed luggage, allowances, and special items.
- Cairo International Airport Immigration & Customs Guidance: Help with documentation and procedures.
- CAI Special Assistance: Support for unaccompanied minors, elderly travelers, and passengers with disabilities.
- CAI Pet Travel: Guidelines and documentation for flying with pets.
- Egyptair Travel Documentation: Visa requirements, travel advisories, and entry rules.
- Egyptair Onboard Services: Meal preferences, entertainment, and upgrades.
- CAI Lounge Access: Info for eligible passengers using Star Alliance lounges.
Facilities and Services Available at Cairo International Airport for Egyptair
Egyptair operates exclusively from Terminal 1 at Cairo International Airport, providing a wide range of amenities tailored to international passengers.
- CAI Check-in Counters: Open 3–4 hours before departure; staffed for personalized assistance.
- Egyptair Baggage Services: Includes drop-off, lost luggage support, and special item handling.
- Cairo International Airport Ticketing & Reservations: On-site help for bookings, changes, and upgrades.
- Egyptair Customs & Immigration Guidance: Support for international arrivals and documentation.
- Egyptair Special Assistance: Services for elderly travelers, unaccompanied minors, and passengers with disabilities.
- CAI Pet Travel Support: Guidelines and help for flying with pets.
Conclusion
Egyptair’s operations at Terminal 1 of Cairo International Airport ensure a smooth and well-supported journey for international travelers. With dedicated staff, modern amenities, and efficient services—from check-in to arrivals—the Egyptair CAI Terminal offers everything passengers need for a comfortable travel experience. Whether you’re flying to Cairo or connecting globally, Terminal 1 makes Egyptair a reliable choice from Cairo City.
FAQs on Egyptair CAI Terminal – Cairo International Airport
What terminal is Egyptair at Cairo International Airport?
What is the address of Egyptair CAI Terminal?
How early should I arrive at Egyptair Terminal at CAI?
Where do Egyptair international arrivals land at Cairo International Airport?
What phone number should I use for assistance at Egyptair CAI Airport Terminal?
How do I find Egyptair terminal for departures at Cairo International Airport?
Is there parking near Egyptair Terminal at CAI?
Egyptair Other Locations