Flydubai CTG Terminal – Rafael Núñez International Airport

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TerminalHelpDesk+1-877-777-6741

Booking, Cancellation, Refund & Flight Change

Flydubai at Rafael Núñez International Airport Terminal operations take place at CTG Terminal 1, one of the busiest and most modern terminals in Cartagena, offering a smooth and convenient travel experience for passengers flying between the UAE and the Colombia. Passengers flying with Flydubai can check in and board their flights from Terminal 1, a hub known for its modern amenities and efficient services. The terminal offers spacious check-in counters, comfortable waiting areas, and a wide range of dining and shopping options, making it a convenient choice for long-haul flyers. Passengers can expect well-maintained facilities, including free Wi-Fi, charging stations, and easy access to customs and baggage claim areas. Whether you’re flying for business or leisure, Flydubai’s commitment to quality service makes traveling from CTG an efficient and comfortable process.

Flydubai CTG Terminal

What is the Flydubai CTG Terminal Address?

The Flydubai CTG Terminal Address is:

Crespo, Cartagena, Bolívar, Colombia

Rafael Núñez International Airport (CTG) Map

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How to Contact Flydubai Terminal in CTG?

For inquiries related to flights, baggage, and customer service, passengers can contact Flydubai at Rafael Núñez International Airport:

Rafael Núñez International Airport Phone Number+1-877-777-6741 /  57 5 6932828
Rafael Núñez International Airport AddressCrespo, Cartagena, Bolívar, Colombia
Airport NameRafael Núñez International Airport
Flydubai Contact Number(+971) 600 54 44 45
Rafael Núñez International Airport CodeCTG
Flydubai Ticket Counter Hours24/7
TypeInternational
Flydubai CTG TerminalTerminal 1
Flydubai Official Websitehttps://www.flydubai.com/en-in/
Official YouTubehttps://www.youtube.com/user/theflydubaichannel
Official Twitterhttps://x.com/flydubai
Official Facebookhttps://www.facebook.com/flydubai
Official Instagramhttps://www.instagram.com/flydubai/

Departures Details of Terminal for Flydubai Travelers at CTG Airport

Flydubai travelers departing from Flydubai CTG Terminal can enjoy a smooth and efficient process at Terminal 1. The terminal provides easy access to check-in counters, self-service kiosks, and dedicated baggage drop areas, ensuring quick processing before security checks. Terminal 1 is equipped with comfortable lounges, dining options, and duty-free shops, allowing Flydubai passengers to relax before boarding.

Arrivals Details of Terminal for Flydubai Travelers at CTG Airport

Flydubai arrivals at Flydubai CTG Terminal are handled at Terminal 1, where passengers can expect organized immigration counters and efficient baggage claim services. The terminal ensures smooth passenger flow with clearly marked pathways and prompt assistance for international arrivals. Ground transportation options such as taxis, AirTrain, and shuttle services are easily accessible, helping Flydubai passengers continue their journey without delays.

Flydubai Seat Upgrade at CTG Terminal

Flydubai CTG Terminal

Flydubai travelers departing from Flydubai CTG Terminal can enhance their travel experience by opting for a seat upgrade at the airport. Whether you’re looking for additional comfort with extra legroom or wish to enjoy the luxury of a business-class seat, Flydubai offers upgrade options during the check-in process. The friendly and efficient staff at CTG Terminal are available to assist with upgrade requests based on seat availability and eligibility.

Special Assistance for Flydubai Passengers at CTG Terminal

Flydubai prioritizes the comfort and convenience of all passengers, offering special assistance services at Flydubai CTG Terminal for those with specific needs. From wheelchair assistance to support for elderly passengers or those with medical conditions, Flydubai ensures that travelers receive personalized care throughout their journey. At Flydubai CTG Terminal, passengers can request help with check-in, security, and boarding, making the airport experience more accessible and stress-free.

Facilities Offered By Flydubai at CTG International Airport

Flydubai offers a range of convenient and essential facilities for its passengers at CTG International Airport, ensuring a smooth and enjoyable travel experience.

Transport Links at CTGCurrency Exchange at CTG
Dining and ShoppingCTG Airport Special Assistance
CTG Airport Ground Transport AccessCheck-In & Security at CTG
Medical AssistanceCTG Airport Lounges
Information DeskCheck-in Services
Wi-Fi AccessCTG Luggage Storage
CTG Airport Lost & Found ServicesBaggage Services
Flight Information Displays at CTGCTG Children’s Facilities

Tips for Travelers on an Easy Flight Trip with Flydubai at the CTG Terminal

For a smooth and stress-free flight experience with Flydubai at CTG Terminal, there are a few helpful tips to ensure your trip goes off without a hitch.

Flydubai Flight Status & Schedule Updates at CTG Terminal
Flydubai CTG Terminal

Passengers traveling through Flydubai CTG Terminal 1 can easily stay updated on real-time flight status and schedule changes to ensure a smooth journey. Terminal 1 provides multiple digital display boards showing departure and arrival information for all Flydubai flights. Travelers can also check updates through the Flydubai mobile app or website for the latest notifications on delays, gate changes, and boarding times.

Baggage Policies & Lost/Delayed Luggage Claims at CTG Airport
Flydubai CTG Terminal

At Flydubai CTG Terminal, passengers must follow Flydubai’s baggage policies, including weight limits for checked and carry-on bags, to ensure a hassle-free check-in experience. Terminal 1 provides convenient baggage drop counters and customer service desks for assistance. In case of lost or delayed luggage, Flydubai passengers can file a claim at the baggage services office located near the arrival area.

Check-in Process for Flydubai Passengers at CTG Terminal
Flydubai CTG Terminal

The check-in process at Flydubai CTG Terminal is designed for convenience and speed. Travelers can check in using self-service kiosks or visit Flydubai’s dedicated counters in Terminal 1. It’s recommended to arrive at least three hours before departure for international flights to complete check-in, security screening, and immigration procedures smoothly. With clear signage and helpful staff, the check-in experience at CTG Terminal is efficient and traveler-friendly.

Flydubai Ticket Cancellation and Booking Policies at CTG Terminal

Flydubai passengers needing help with ticket bookings or cancellations can visit the Flydubai service desk at Flydubai CTG Terminal. The airline offers flexible booking options, allowing passengers to modify travel dates, upgrade seats, or process cancellations based on fare rules. Staff at Terminal 1 provide guidance on refund eligibility, rebooking charges, and travel vouchers. Whether you need to change your itinerary or clarify policy details, the support team at Flydubai CTG Terminal ensures a smooth and transparent process.

Conclusion

Flydubai CTG Terminal 1 provides passengers with a modern, efficient, and comfortable travel experience when flying between the UAE and the Colombia. From the moment you check in to the moment you arrive at your destination, Flydubai ensures convenience and ease at every step. The terminal offers a range of amenities, including spacious check-in counters, free Wi-Fi, comfortable seating, and dining options, making your airport experience enjoyable. Flydubai’s seamless check-in process, seat upgrade options, and special assistance services cater to all passenger needs, ensuring comfort for both business and leisure travelers.

FAQs on Flydubai CTG Terminal – Rafael Núñez International Airport
Which terminal does Flydubai use at CTG Airport?
Flydubai operates from Terminal 1 at Rafael Núñez International Airport.
What is the Flydubai CTG Terminal address?
The terminal is located at Crespo, Cartagena, Bolívar, Colombia, within CTG International Airport.
How early should I arrive for my Flydubai flight at CTG Terminal 1?
Passengers are advised to arrive at least 3 hours before international departures.
What services are available for special-needs passengers at Flydubai CTG Terminal?
Flydubai provides wheelchair support, priority boarding, and personalized assistance for passengers needing special help.
What amenities are available at Flydubai CTG Terminal?
Terminal 1 offers Wi-Fi, lounges, dining options, duty-free shopping, charging stations, and comfortable waiting areas.
Is transportation easily available from CTG Terminal 1 after arriving on a Flydubai flight?
Yes, passengers can access taxis, AirTrain, buses, and shuttle services directly from Terminal 1.
Does Flydubai provide lounge access at CTG Terminal 1?
Passengers flying in eligible classes or with certain memberships may access partner lounges in Terminal 1.
Where can I contact Flydubai for assistance at CTG Airport?
You can reach Flydubai customer service at +971 600 54 44 45, or the CTG Airport help desk at 57 5 6932828.

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