The FlySafair at Cibao International Airport serves as a key departure and arrival point for travelers flying between the United States and South Africa, offering a convenient and organized international travel experience. Operating from STI’s international Terminal 1, FlySafair provides passengers with dedicated check-in counters, efficient baggage drop services, and professional customer support to assist with ticketing, seat selection, and travel inquiries. Passengers departing from the FlySafair STI Terminal 1 benefit from smooth security screening, clear signage, and access to modern amenities such as airport lounges, dining options, duty-free shopping, charging stations, and comfortable waiting areas, ensuring a stress-free pre-flight experience.

The FlySafair STI Terminal 1 offers organized baggage claim, customs, and immigration services, with staff available to guide passengers and provide assistance with ground transportation. With convenient access to taxis, ride-share services, public transit, and parking.
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What is the FlySafair STI Terminal Address?
FlySafair at Cibao International Airport Address is:
Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
Cibao International Airport (STI) Map
View All: FlySafair Terminal
How to Contact FlySafair Terminal in STI?
We provide a contact information at below for reaching out to FlySafair at Cibao International Airport, complete with their designated terminal.
| Airport Name | Cibao International Airport |
| Cibao International Airport Address | Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic |
| Cibao International Airport Phone Number | +1-877-777-6741 / 1 809-689-8344 |
| FlySafair Contact Number | +27 87 357 0030 |
| Cibao International Airport Code | STI |
| FlySafair Ticket Counter Hours | 24/7 |
| Airport Type | International |
| FlySafair STI Terminal | Terminal 1 |
| FlySafair Official Website | https://www.flysafair.co.za/ |
| Official YouTube | https://www.youtube.com/@FlySafairVerified |
| Official Twitter | https://x.com/FlySafair |
| Official Facebook | https://www.facebook.com/flysafair |
| Official Instagram | https://www.instagram.com/flysafairza/ |
Departures Details of Terminal for FlySafair Travelers at STI Airport
The FlySafair at Cibao International Airport offers a smooth and efficient departure process for travelers flying between the United States and South Africa. Passengers departing from the terminal 1 can access dedicated check-in counters, baggage drop services, and professional airline staff to assist with ticketing, seat selection, and travel inquiries. The terminal provides modern amenities including comfortable seating areas, lounges, dining options, duty-free shopping, charging stations, and clear flight information displays, ensuring a stress-free pre-flight experience.
Arrivals Details of Terminal for FlySafair Travelers at STI Airport
Arriving passengers at the FlySafair STI Terminal experience a well-organized and traveler-friendly process at Cibao International Airport. Upon landing, passengers proceed through immigration and customs within the terminal’s international arrivals area. The FlySafair at Cibao International Airport Terminal provides clearly marked baggage claim belts, customs inspection zones, and accessible staff to assist with directions, connecting flights, and ground transportation. With streamlined arrivals procedures, travelers can quickly collect luggage and exit the terminal to access taxis, ride-share services, public transportation, or airport parking.
Check-in Process at STI Terminal for FlySafair Travelers

The FlySafair at Cibao International Airport offers a smooth and efficient check-in process for international travelers. Passengers can check in at dedicated FlySafair counters, where airline staff assist with ticket verification, seat assignment, and baggage drop. Online check-in is also available, allowing travelers to save time and select preferred seats before arriving at the terminal. Travelers are advised to arrive at the FlySafair Cibao International Airport Terminal at least three hours before departure to complete security screening, immigration procedures, and boarding comfortably.
Lost and Found Services at STI Terminal for FlySafair Travelers
The FlySafair at Cibao International Airport Terminal provides support for passengers who have misplaced personal items or baggage at Cibao International Airport. Travelers can report lost items to the airport’s Lost and Found department or contact FlySafair customer service directly for assistance. The terminal staff help locate lost luggage, personal belongings, or important travel items, offering guidance on claims and tracking procedures. With organized Lost and Found services, the FlySafair STI Terminal ensures passengers receive timely assistance and peace of mind during their journey.
Facilities and Services Offered By FlySafair at STI International Airport
The FlySafair at Cibao International Airport offers a comprehensive range of facilities and services designed to make international travel smooth and comfortable.
| STI Medical Assistance | STI Airport Lounges |
| Dining and Shopping | STI Airport Special Assistance |
| STI Airport Ground Transport Access | Check-In & Security at STI |
| Information Desk | Transport Links at STI |
| Currency Exchange at STI | Check-in Services |
| Wi-Fi Access | Flight Information Displays at STI |
| STI Airport Lost & Found Services | Baggage Services |
| STI Luggage Storage | STI Children’s Facilities |
Tips for Passengers Making an Easy Flight Trip with FlySafair at the STI Terminal
Travelers flying with FlySafair through the Cibao International Airport can make their journey smoother by following a few practical tips. Arriving at the FlySafair STI Terminal at least three hours before departure allows ample time for check-in, baggage drop, security screening, and immigration procedures.
FlySafair Flight Status & Schedule Updates at STI Terminal

The FlySafair at Cibao International Airport provides passengers with real-time flight status and schedule updates to ensure a smooth travel experience. Travelers can check departure and arrival times, gate information, delays, or cancellations through airport display screens or by consulting FlySafair customer service staff at the terminal. Staying informed about flight updates at the FlySafair Cibao International Airport Terminal helps passengers plan their time efficiently and avoid last-minute stress before boarding.
FlySafair Baggage Policies & Lost/Delayed Luggage Claims at STI Airport

Passengers traveling through the FlySafair STI Terminal can access clear guidance on baggage policies, including checked baggage allowances, carry-on limits, and excess baggage fees. FlySafair staff assist passengers with baggage tagging, special item handling, and policy-related questions. In the event of lost or delayed luggage, travelers can report the issue at the Lost and Found or baggage service desk within the terminal. The airline provides support for filing claims and tracking baggage until it is safely returned.
FlySafair Ticket Cancellation and Booking Policies at STI Terminal

The FlySafair at Cibao International Airport offers convenient services for passengers looking to manage their flight bookings. Travelers can visit the airline’s customer service counters at the terminal to book new flights, modify existing reservations, or cancel tickets as needed. FlySafair staff provide clear guidance on fare rules, change fees, and refund policies, ensuring passengers understand all options available.
Special Assistance for FlySafair Travelers at STI Terminal

The FlySafair STI Terminal is equipped to provide dedicated special assistance for passengers requiring extra support, including unaccompanied minors, senior travelers, and passengers with reduced mobility. Airline and terminal staff assist with check-in, security screening, boarding, and arrivals, ensuring a safe and comfortable travel experience. Passengers can request wheelchairs, priority boarding, and guidance through the terminal to navigate efficiently.
Conclusion
The FlySafair at Cibao International Airport serves as a modern, well-equipped, and traveler-focused hub for passengers flying between the United States and South Africa. Operating from Terminal 1, the terminal offers dedicated check-in counters, efficient baggage services, and professional customer support to ensure smooth departures and arrivals. Travelers benefit from organized check-in and security procedures, real-time flight updates, lounges, dining options, duty-free shopping, charging stations, and other modern amenities.
FAQs on FlySafair STI Terminal – Cibao International Airport
Which terminal does FlySafair operate from at STI Airport?
What is the FlySafair STI Terminal address?
How early should I arrive at the FlySafair STI Terminal before departure?
What amenities are available at the FlySafair STI Terminal?
Are there Lost and Found services at the FlySafair STI Terminal?
What are FlySafair’s ticket cancellation and booking policies at STI Terminal?
Are there lounges available for FlySafair passengers at STI Terminal?
How can I contact FlySafair at STI Airport?
How do I reach taxis or ride-share services from FlySafair STI Terminal?
FlySafair Other Locations

+1-877-777-6741