Iberia Express PDL Terminal – João Paulo II Airport

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Booking, Cancellation, Refund & Flight Change

As a low-cost subsidiary of Iberia, Iberia Express provides travelers with an affordable yet high-quality flying experience. Iberia Express operates from Terminal 8 at João Paulo II Airport (PDL), offering seamless connections between Ponta Delgada and various destinations in world. Passengers flying with Iberia Express PDL Terminal can enjoy modern amenities, including spacious waiting areas, free Wi-Fi, duty-free shopping, and numerous dining options. The airline’s commitment to efficiency and customer service is evident in its smooth operations at PDL, making the terminal an ideal starting point for those embarking on a European getaway.

Iberia Express PDL Terminal – João Paulo II Airport

PDL Terminal 8 is one of the busiest terminals at the airport, serving a wide range of international flights. For passengers planning their trip, Iberia Express offers easy access to various transportation options from PDL, including taxis, buses, and the AirTrain system, providing a hassle-free journey to and from the airport.

What is the Iberia Express PDL Terminal Address?

The Iberia Express at João Paulo II Airport Terminal Address is:

Nordela, 9500-749 Ponta Delgada, Portugal

João Paulo II Airport (PDL) Map

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How to Contact Iberia Express Terminal in PDL?

See the table below for all the details about the Iberia Express PDL Terminal, including the phone number and links that will assist travelers get to the right place.

Airport NameJoão Paulo II Airport
João Paulo II Airport AddressNordela, 9500-749 Ponta Delgada, Portugal
João Paulo II Airport Phone Number+1-877-777-6741 /  351 296 205 400
Iberia Express Contact Number1-800-994-0704
João Paulo II Airport CodePDL
Iberia Express Ticket Counter Hours24/7
Airport TypeInternational
Iberia Express PDL TerminalTerminal 8
Iberia Express Official Websitehttps://www.iberiaexpress.com/en
Official YouTubehttps://www.youtube.com/@IberiaExpress
Official Twitterhttps://x.com/iberiaexpress
Official Facebookhttps://www.facebook.com/IberiaExpress
Official Instagramhttps://www.instagram.com/iberiaexpress/

Departure Details of Terminal for Iberia Express Travelers at PDL Airport

Passengers planning departures with Iberia Express at PDL Airport Terminal services should note that flights are handled in coordination with Iberia at João Paulo II Airport, typically operating from Terminal 8. This terminal is designed for international travel and offers efficient check-in counters, self-service kiosks, and dedicated security lanes to streamline the departure process. Travelers are advised to arrive at least three hours before international departures to allow sufficient time for check-in, security screening, and boarding.

Arrival Details of Terminal for Iberia Express Travelers at PDL Airport

For arrivals, Iberia Express PDL Terminal operations are also managed through Terminal 8, where passengers benefit from well-organized immigration and baggage claim facilities. Upon landing, international travelers proceed through U.S. Customs and Border Protection, followed by baggage collection and customs clearance. Terminal 8 is equipped with clear signage and helpful airport staff to guide arriving passengers efficiently. After exiting the secure area, travelers have access to ground transportation options, car rentals, and airport services for onward journeys.

Iberia Express Check-in Process at PDL Terminal

Iberia Express PDL Terminal – João Paulo II Airport

The check-in process at Iberia Express PDL Terminal is designed to be smooth and traveler-friendly, operating in coordination with Iberia at Terminal 8 of João Paulo II Airport. Passengers can complete check-in through multiple options, including online check-in before arriving at the airport, self-service kiosks at the terminal, or staffed airline counters for those who need extra assistance. It is recommended that international travelers arrive at least three hours before departure to allow enough time for document verification, baggage drop, and security screening.

Special Assistance (Pet Relief Areas and Unaccompanied Minor) at PDL Terminal

Iberia Express PDL Terminal – João Paulo II Airport

The Iberia Express at João Paulo II Airport Terminal 8 provides essential special assistance services to ensure comfort and safety for all travelers. Pet relief areas are available within PDL Airport, including designated indoor and outdoor spaces, allowing passengers traveling with pets to conveniently meet their needs before or after flights. For families, unaccompanied minor services are supported through coordinated airline staff assistance, ensuring children traveling alone are guided safely through check-in, boarding, arrival, and handover procedures.

Services and Facilities Offered by Iberia Express at PDL Airport

Services and facilities offered by Iberia Express PDL Terminal are designed to provide passengers with a comfortable and efficient airport experience at João Paulo II Airport.

  • PDL Luggage Storage
  • PDL Airport Flight Information Displays
  • João Paulo II Airport Dining and Shopping
  • PDL Airport Currency Exchange
  • FK Airport Children’s Facilities
  • Check-In & Security
  • Transport Links at João Paulo II Airport
  • PDL Airport Special Assistance
  • João Paulo II Airport Wi-Fi Access
  • PDL Airport Ground Transport AccessJ

Queries Handled by Iberia Express at João Paulo II Airport

At Iberia Express PDL Terminal, airline staff at João Paulo II Airport assist passengers with a wide range of travel-related queries to ensure a smooth journey. Commonly handled inquiries include flight schedules, check-in procedures, boarding times, seat selection, and baggage policies such as allowance, excess baggage fees, and lost or delayed luggage

Iberia Express Flight Status & Schedule Updates at PDL Terminal

At the Iberia Express PDL Terminal, passengers can easily stay informed about flight status and schedule updates at João Paulo II Airport. Real-time flight information is displayed on digital screens throughout Terminal 8, showing departure times, arrival updates, gate numbers, and any delays or cancellations. Travelers may also receive updates through airline staff at the information desks or via online and mobile notifications provided by Iberia Express.

Iberia Express Baggage Policies & Lost/Delayed Luggage Claims at PDL Airport
Iberia Express PDL Terminal – João Paulo II Airport

The Iberia Express PDL Terminal provides assistance with baggage-related queries, including checked baggage allowances, carry-on rules, and excess baggage fees. If luggage is lost, delayed, or damaged, passengers can report the issue at the designated baggage service desk in Terminal 8 upon arrival. Airline representatives help file claims, track baggage, and provide updates until the issue is resolved, ensuring a reliable support system for travelers.

Currency Exchange for Iberia Express at PDL Terminal

Currency exchange services are conveniently available at the Iberia Express João Paulo II Airport Terminal within Terminal 8. Authorized exchange counters and ATMs allow passengers to convert currency, withdraw cash, and manage travel finances before departure or after arrival. These services help international travelers prepare for expenses in Spain or other European destinations served by Iberia Express.

Iberia Express Ticket Cancellation and Refund Policies at PDL Terminal

Passengers seeking information about ticket cancellations and refunds at the Iberia Express João Paulo II Airport Terminal can consult airline staff at the customer service counters. Policies vary based on fare type and booking conditions, with some tickets offering flexible changes while others may include cancellation fees. Airline representatives assist with processing refunds, rebooking options, and explaining fare rules, ensuring clarity and support for travelers managing their travel plans at PDL Airport.

Conclusion

The Iberia Express at João Paulo II Airport offers travelers a well-organized, efficient, and comfortable gateway for international travel. Operating from Terminal 8 in coordination with Iberia, the airline ensures smooth departures and arrivals supported by modern check-in facilities, clear signage, and helpful airport staff. Passengers benefit from a wide range of services, including dining, shopping, currency exchange, Wi-Fi access, special assistance, and reliable baggage support.

FAQs on Iberia Express PDL Terminal – João Paulo II Airport
Which terminal does Iberia Express use at PDL Airport?
Iberia Express operates from Terminal 8 at João Paulo II Airport.
How early should I arrive for an Iberia Express international flight at PDL?
Travelers are advised to arrive at least three hours before departure for international flights.
Are lounges available for Iberia Express passengers at PDL Terminal 8?
Yes, Terminal 8 features airline lounges that may be accessible depending on ticket type or membership eligibility.
What dining and shopping options are available at Iberia Express PDL Terminal?
Terminal 8 offers a wide range of restaurants, cafés, duty-free shops, and retail outlets for travelers.
What should I do if my baggage is lost or delayed at PDL?
Report the issue at the baggage service desk in Terminal 8, where airline staff will assist with claims and tracking.
What transportation options are available from Iberia Express PDL Terminal?
Travelers can access AirTrain, taxis, buses, ride-share services, and car rentals directly from Terminal 8.
How can I contact Iberia Express at PDL Airport?
You can reach them via 1-800-994-0704 or the PDL Terminal 8 customer service numbers: 351 296 205 400.

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