Icelandair typically operates from Terminal 7 at HAM, which is designed to handle international departures and arrivals while offering a smooth and comfortable passenger experience. At the Icelandair HAM Terminal, passengers can access dedicated check-in counters, baggage assistance, and friendly customer service staff to ensure a smooth travel experience. The terminal offers a variety of amenities, including dining options, cafés, retail shops, duty-free shopping, free Wi-Fi, charging stations, and comfortable seating areas for travelers waiting to board. The Icelandair at Hamburg Airport Terminal 7 provides a comfortable and efficient gateway for transatlantic travel, ensuring passengers enjoy a seamless start or end to their journey through Hamburg Airport.

The terminal 7 is easily accessible via the HAM AirTrain, taxis, ride-sharing services, and on-site parking, making airport transportation convenient. Passengers are advised to arrive at the Icelandair HAM Terminal at least three hours before international flights to allow sufficient time for check-in, security screening, and customs procedures.
Table of Contents
What is the Icelandair HAM Terminal Address?
The Hamburg Airport terminal is situated at:
Flughafenstraße 1-3, 22335 Hamburg, Germany
Hamburg Airport (HAM) Map
View All: Icelandair Terminal
How to Contact Icelandair Terminal in HAM?
To contact Icelandair at HAM Airport, you can reach their customer service number or website that are shown below:
| Hamburg Airport Phone Number | +1-877-777-6741 / 49 40 50750 |
| Hamburg Airport Address | Flughafenstraße 1-3, 22335 Hamburg, Germany |
| Airport Name | Hamburg Airport |
| Airport Type | International |
| Hamburg Airport Code | HAM |
| Icelandair Ticket Counter Hours | 24/7 |
| Icelandair Contact Number | (800) 223-5500 |
| Icelandair HAM Terminal | Terminal 7 |
| Icelandair Official Website | https://www.icelandair.com/ |
| Official YouTube | https://www.youtube.com/@icelandair |
| Official Twitter | https://x.com/Icelandair |
| Official Facebook | https://www.facebook.com/Icelandair/ |
| Official Instagram | https://www.instagram.com/icelandair/ |
Icelandair Departures Details of Terminal at HAM International Airport
Icelandair HAM Terminal departure information is important for travelers planning flights from Hamburg to Iceland or onward European destinations. Icelandair typically operates its departures from Terminal 7 at Hamburg Airport, a terminal designed to support smooth international travel. Passengers departing from the Icelandair Hamburg Airport Terminal should arrive at least three hours before their scheduled flight to allow sufficient time for check-in, baggage drop, security screening, and immigration procedures.
Icelandair Arrivals Details of Terminal at HAM International Airport
Icelandair HAM Terminal arrivals also take place at Terminal 7, where international passengers are welcomed with organized immigration and customs facilities. Upon arrival at the Icelandair Hamburg Airport Terminal, travelers proceed through passport control, baggage claim, and customs clearance, with clear signage and airport staff available for assistance. Terminal 7 provides easy access to ground transportation options such as the HAM AirTrain, taxis, ride-sharing services, and nearby parking facilities, ensuring a smooth onward journey.
Special Assistance (Unaccompanied Minor and Senior Passengers) at HAM Terminal

Icelandair HAM Terminal offers dedicated special assistance services to ensure a safe and comfortable journey for unaccompanied minors and senior passengers traveling through Hamburg Airport. For unaccompanied minors, Icelandair provides supervised support from check-in to boarding, as well as assistance during arrival and handover to authorized guardians. Senior passengers can also request help with check-in, security screening, mobility support, and boarding at the Icelandair Hamburg Airport Terminal. Trained airline and airport staff are available to guide passengers through the terminal, ensuring smooth navigation and reduced stress.
Icelandair Parking Facilities and Transport Links at HAM Terminal
Icelandair HAM Terminal is well connected with convenient parking facilities and transport links to make airport access easy for travelers. HAM Airport offers short-term and long-term parking options near the terminal, as well as economy parking with shuttle services. Passengers traveling to or from the Icelandair Hamburg Airport Terminal can use the HAM AirTrain, which provides quick connections to subway lines, Long Island Rail Road (LIRR), and other terminals.
Services and Facilities Offered By Icelandair at HAM International Airport
Icelandair HAM Terminal offers a wide range of services and facilities at Hamburg Airport to ensure a smooth, comfortable, and efficient travel experience for international passengers.
- Baggage handling and assistance at HAM Terminal
- Dedicated Icelandair check-in counters
- Wheelchair and mobility support
- Special assistance services at HAM Terminal
- HAM Airport Free Wi-Fi and charging stations
- Comfortable seating areas at HAM Airport
- HAM Airport Ground transportation
- Clear Signage and Airport Assistance
Queries Handled by Icelandair at HAM Terminal to Provide Stress-Free Journeys
At the Icelandair HAM Terminal 7, the airline handles a wide range of passenger queries to ensure a smooth and stress-free journey through Hamburg Airport. Icelandair customer service staff assist travelers with flight reservations, check-in procedures, seat selection, and upgrade inquiries, as well as ticket changes, cancellations, and refund-related questions.
Icelandair Baggage Claims and Assistance at HAM Airport

At the Icelandair HAM Terminal, baggage claims and assistance are managed efficiently to support arriving passengers. Travelers can proceed to the designated baggage claim area after landing, where checked luggage is delivered promptly. In cases of delayed, damaged, or lost baggage, Icelandair customer service staff at the HAM Terminal are available to file reports, provide tracking updates, and guide passengers through the recovery process to ensure timely resolution and minimal inconvenience.
Icelandair Flight Status & Schedule Updates at HAM Terminal

Passengers traveling through the Icelandair HAM Terminal can easily access real-time flight status and schedule updates. Departure and arrival times, gate assignments, and delay notifications are displayed on airport information screens and can also be confirmed with Icelandair staff. Staying informed about flight updates helps travelers plan their time efficiently and avoid last-minute confusion at HAM Airport.
Icelandair Ticket Cancellations and Refund Policies at HAM Airport
Passengers traveling with Icelandair at HAM Terminal 7 can easily manage ticket cancellations and refunds through dedicated airline services at Hamburg Airport. The Icelandair Hamburg Airport Terminal staff assist travelers with understanding fare rules, cancellation charges, eligibility for refunds, and options for rebooking or travel credits. Passengers are advised to approach the Icelandair check-in or customer service counters at Terminal 7 well in advance of their flight to address any ticket-related concerns efficiently.
Check-In Process for Icelandair at HAM Terminal

The check-in process at the Icelandair Hamburg Airport Terminal is designed to be quick and traveler-friendly. Passengers can check in at dedicated Icelandair counters or use available self-service options for boarding passes and baggage drop. Arriving at least three hours before international flights allows ample time for check-in, security screening, and immigration procedures, ensuring a relaxed and well-organized start to the journey.
Conclusion
The Icelandair HAM Terminal at Hamburg Airport offers a well-structured, efficient, and passenger-friendly experience for travelers flying between Hamburg, Iceland, and onward European destinations. Operating from Terminal 7, Icelandair provides dedicated check-in counters, reliable baggage assistance, responsive customer service, and comprehensive support for departures and arrivals. Passengers benefit from a wide range of amenities, including dining and shopping options, duty-free stores, free Wi-Fi, charging stations, and comfortable seating areas that enhance the overall airport experience.
FAQs on Icelandair HAM Terminal – Hamburg Airport
Which terminal does Icelandair operate from at HAM Airport?
What is the address of Icelandair HAM Terminal?
What facilities are available at the Icelandair HAM Terminal?
Does Icelandair offer ticket cancellation and refund services at HAM?
What transport options are available from Icelandair HAM Terminal?
Can passengers upgrade seats at the Icelandair HAM Terminal?
How can I contact Icelandair at HAM Terminal for assistance?
What is the recommended arrival time for Icelandair international flights at HAM?
Are there dining and shopping options at the Icelandair HAM Terminal?
Icelandair Other Locations

+1-877-777-6741