Israel Airlines at Juan Santamaría International Airport is the primary gateway for travelers flying between Israel and San José, offering a seamless and efficient travel experience. Operating out of Terminal 4 at SJO, Israel Airlines provides a modern and comfortable environment for passengers, featuring state-of-the-art check-in counters, dedicated security lanes, and a variety of dining and shopping options. Israel Airlines SJO Terminal emphasizes customer service, providing multilingual staff to assist international travelers and ensuring smooth boarding procedures. Passengers can also benefit from real-time flight updates, baggage assistance, and streamlined customs and immigration services, making international travel stress-free. Terminal 4 is known for its spacious lounges, including premium airline lounges where travelers can relax before boarding.

Table of Contents
What is the Israel Airlines SJO Terminal Address?
The Israel Airlines at Juan Santamaría International Airport Address is:
Alajuela Province, Alajuela, Costa Rica
Juan Santamaría International Airport (SJO) Map
View All: Israel Airlines Terminal
How to Contact Israel Airlines Terminal in SJO?
Get the contact information about Israel Airlines to reaching out at Juan Santamaría International Airport, complete with their designated terminal.
| Airport Name | Juan Santamaría International Airport |
| Juan Santamaría International Airport Address | Alajuela Province, Alajuela, Costa Rica |
| Juan Santamaría International Airport Phone Number | +1-877-777-6741 / 506 2437 2400 |
| Israel Airlines Contact Number | (800) 223-6700 |
| Juan Santamaría International Airport Code | SJO |
| Israel Airlines Ticket Counter Hours | 24/7 |
| Airport Type | International |
| Israel Airlines SJO Terminal | Terminal 4 |
| Israel Airlines Official Website | https://www.elal.com/eng/israel |
| Official YouTube | https://www.youtube.com/@elal |
| Official Twitter | https://x.com/EL_AL_ISRAEL |
| Official Facebook | https://www.facebook.com/ELALAirlinesIL |
| Official Instagram | https://www.instagram.com/elalisrael/ |
Services and Facilities Offered by Israel Airlines at SJO Airport
The Israel Airlines SJO Terminal at Juan Santamaría International Airport offers a wide range of services and facilities designed to make travel convenient and comfortable for passengers.
| Check-in Services at SJO | Wi-Fi Access |
| Dining and Shopping | SJO Airport Lost & Found Services |
| SJO Airport Ground Transport Access | Check-In & Security at SJO |
| Transport Links at SJO | Baggage Services |
| Currency Exchange at SJO | SJO Children’s Facilities |
| SJO Luggage Storage | Flight Information Displays at SJO |
| SJO Airport Special Assistance | SJO Airport Lounges |
Departures Details of Terminal for Israel Airlines Travelers at SJO Airport
Israel Airlines operates from SJO Terminal 4, providing travelers with a smooth and efficient departure experience. Passengers can enjoy easy access to check-in counters, dedicated security lanes, and helpful airline staff ready to assist with luggage and boarding inquiries. Terminal 4 features modern facilities, including comfortable seating areas, dining options, and shopping outlets, ensuring a convenient pre-flight experience. Travelers flying with Israel Airlines can also take advantage of airline lounges for relaxation before boarding.
Arrivals Details of Terminal for Israel Airlines Travelers at SJO Airport
Arriving passengers at the Israel Airlines at Juan Santamaría International Airport Terminal are welcomed into Terminal 4, which offers efficient customs and immigration processing. Baggage claim is organized and accessible, with airport staff available to assist travelers as needed. Terminal 4 provides convenient amenities, including currency exchange, dining, and retail options, making post-flight experiences smoother. Ground transportation is readily available, including taxis, ride-shares, and connections to public transit via the AirTrain, allowing travelers to reach San José or nearby destinations quickly.
Lost and Found Services for Israel Airlines at SJO Terminal
Passengers traveling through the Israel Airlines SJO Terminal can easily access the airport’s Lost and Found services, ensuring that misplaced items are quickly located and returned. Terminal 4, where Israel Airlines operates, provides dedicated counters and online resources to report lost belongings, including luggage, personal items, and travel documents. Staff are trained to assist travelers efficiently, offering clear guidance on filing reports and tracking items.
Israel Airlines Passengers with Disabilities at SJO Terminal

The Israel Airlines SJO Terminal is fully equipped to accommodate passengers with disabilities, offering a range of accessible services and facilities. Wheelchair assistance, priority boarding, and accessible restrooms ensure a comfortable airport experience. Staff at Terminal 4 are trained to assist travelers with mobility challenges, vision or hearing impairments, and other special needs. Ramps, elevators, and wide pathways make navigation easier, while designated seating areas and shuttle services provide additional convenience.
Make an Easy Flight Trip with Israel Airlines at SJO International Airport
Making an easy and stress-free flight trip with Israel Airlines at SJO International Airport begins at the Israel Airlines Juan Santamaría International Airport Terminal, where travelers can enjoy a smooth check-in and boarding process. Terminal 4 is designed for convenience, offering clear signage, dedicated security lanes, and helpful staff to guide passengers through every step.
Israel Airlines Flight Status & Schedule Updates at SJO Terminal

Passengers departing or arriving through the Israel Airlines SJO Terminal can easily stay informed with real-time flight status and schedule updates. Terminal 4 features electronic display boards and mobile app notifications, providing instant information on departures, arrivals, gate changes, and delays. Airline staff are also available to assist travelers with queries regarding connecting flights or travel adjustments.
Israel Airlines Baggage Policies & Lost/Delayed Luggage Claims at SJO Airport

Travelers flying with Israel Airlines from the SJO Terminal can expect clear and convenient baggage policies designed for international travel. Israel Airlines allows both carry-on and checked luggage within specified weight and size limits, ensuring smooth boarding. In cases of lost or delayed luggage, Terminal 4 provides dedicated Lost and Found services and support counters where staff help passengers file claims and track missing items.
Israel Airlines Seat Upgrades at SJO Terminal

Passengers flying with Israel Airlines from the SJO Terminal can enjoy seat upgrade options to enhance comfort during their flight. Terminal 4 provides dedicated counters and assistance for travelers interested in upgrading to business or first-class seating. Staff can guide passengers through available options, loyalty program benefits, and pricing, ensuring a smooth upgrade process. By offering premium seating services at the Israel Airlines Juan Santamaría International Airport Terminal, the airline ensures passengers enjoy a comfortable, relaxing, and high-quality travel experience.
Hotels for Israel Airlines Travelers Near SJO Airport Terminal
For passengers seeking convenient accommodations, several hotels near the Israel Airlines SJO Terminal offer shuttle services, modern amenities, and comfortable rooms. These options cater to both short layovers and extended stays, making it easier for travelers to rest before or after flights. Staying near Terminal 4 ensures quick access to check-in counters, baggage services, and ground transportation, enhancing the overall travel experience.
Conclusion
The Israel Airlines SJO Terminal at Juan Santamaría International Airport (Terminal 4) offers a seamless and comfortable travel experience for passengers flying between San José and Israel. From smooth check-in and security procedures to modern lounges, dining, and shopping options, Terminal 4 is designed to make both departures and arrivals efficient and stress-free. Israel Airlines provides comprehensive services, including real-time flight updates, baggage assistance, lost and found support, accessible facilities for passengers with disabilities, and premium seat upgrade options.
FAQs on Israel Airlines SJO Terminal – Juan Santamaría International Airport
What terminal does Israel Airlines operate from at SJO Airport?
Where is the Israel Airlines SJO Terminal located?
How can I contact Israel Airlines at SJO Terminal?
Are there lounges available for Israel Airlines passengers at SJO?
What dining and shopping options are available at Israel Airlines SJO Terminal?
Is there a lost and found service at Israel Airlines SJO Terminal?
What ground transportation options are available at Israel Airlines SJO Terminal?
Are there facilities for long layovers at Israel Airlines SJO Terminal?
Israel Airlines Other Locations

+1-877-777-6741