JetBlue Airways operates primarily from Terminal 5 (T5) at Greater Rochester International Airport (ROC), offering passengers a world-class travel experience. Known for its modern design and customer-centric facilities, JetBlue ROC Terminal ensures a smooth journey for all travelers. JetBlue’s Terminal 5 at ROC stands out for its commitment to customer satisfaction. With its modern facilities, efficient operations, and friendly staff, it ensures a hassle-free travel experience. Whether you’re departing, arriving, or connecting, JetBlue Terminal in ROC is your trusted partner in air travel.

What is the JetBlue ROC Terminal Address?
The address for JetBlue’s Terminal 5 at ROC Airport is:
1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport (ROC) Map
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How to Contact JetBlue Terminal in ROC?
For any queries or assistance, passengers can contact JetBlue’s customer service. The team is available to handle inquiries related to flight schedules, baggage, and other travel-related concerns.
JetBlue Contact Number | 1-800-538-2583 |
Airport Name | Greater Rochester International Airport |
Greater Rochester International Airport Phone Number | +1-877-445-3112 / 1 585-753-7000 |
Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
Greater Rochester International Airport Code | ROC |
JetBlue Ticket Counter Hours | 24/7 |
Type | International |
JetBlue ROC Terminal | Terminal 5 |
JetBlue Official Website | https://www.jetblue.com/ |
Official YouTube | https://www.youtube.com/user/jetblue |
Official Twitter | https://x.com/JetBlue |
Official Facebook | https://www.facebook.com/JetBlue/ |
Official Instagram | https://www.instagram.com/jetblue/ |
JetBlue Terminal ROC Departures
JetBlue Terminal 5 handles both departures and arrivals efficiently. Passengers are advised to arrive early for security checks, especially during peak hours. The terminal features gates numbered 1 to 30, ensuring smooth boarding and deplaning processes.
JetBlue Greater Rochester International Airport Arrivals Terminal
JetBlue’s Terminal 5 is designed to provide a seamless experience for arriving passengers. The arrivals area includes baggage claim, customs, and easy access to ground transportation.
Queries Handled by JetBlue Greater Rochester International Airport
JetBlue’s Terminal 5 at Greater Rochester International Airport (ROC) handles a variety of passenger queries to ensure a seamless travel experience. Here are some of the common queries addressed:
- Flight Information: Details about arrivals, departures, delays, and cancellations.
- Baggage Services: Assistance with lost or delayed luggage, baggage claim, and oversized items.
- ROC Airport Check-In and Boarding: Support for self-service kiosks, mobile check-in, and boarding procedures.
- Customer Service: General inquiries about travel policies, ticketing, and special assistance.
- ROC Airport Transportation and Parking: Information about ground transportation options, parking facilities, and Air Train connectivity.
- Greater Rochester International Airport Amenities and Facilities: Guidance on dining, shopping, lounges, and other terminal services.
Facilities and Services Available at Greater Rochester International Airport for JetBlue
JetBlue’s Terminal 5 is equipped with state-of-the-art amenities to cater to passenger’s needs:
- Greater Rochester International Airport Dining Options: A variety of restaurants, cafes, and bars offering local and international cuisines.
- Shopping: Duty-free stores, boutiques, and convenience shops for last-minute purchases.
- Greater Rochester International Airport Lounges: Exclusive lounges like the JetBlue Rooftop Terrace, providing a relaxing space with Wi-Fi and a children’s area.
- Transportation: Easy connectivity to other terminals via the AirTrain, which operates 24/7.
- Other Services: ATMs, currency exchange, and baggage claim facilities.
Final Words
JetBlue’s Terminal 5 at Greater Rochester International Airport is a premier gateway for passengers, offering state-of-the-art facilities, efficient services, and a commitment to customer satisfaction. Whether you’re departing, arriving, or simply transiting, T5 provides everything you need for a seamless and enjoyable travel experience. From dining and shopping to dedicated customer support and modern amenities, JetBlue ensures that every traveler enjoys comfort and convenience. With its central location, excellent connectivity, and world-class services, JetBlue ROC Terminal truly elevates the air travel experience.
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