Jetstar Asia operates from Terminal 4 at Licenciado Gustavo Díaz Ordaz International Airport (PVR) in Puerto Vallarta. This modern terminal offers a wide range of passenger services, including check-in counters, baggage assistance, dining options, shopping outlets, and free Wi-Fi. Whether you’re arriving or departing, Jetstar Asia passengers can enjoy a smooth travel experience at PVR Terminal 4. For flight updates, terminal services, or assistance, travelers can contact Jetstar Asia’s customer support or the PVR Terminal 4 help desk.

What is the Jetstar Asia PVR Terminal Address?
Jetstar Asia operates its flights from Terminal 4 at PVR, which is a major international terminal offering a wide range of services and amenities for travelers.
Carretera Tepic – Puerto Vallarta, Km 7.5, 48311 Puerto Vallarta, Jal., Mexico
Licenciado Gustavo Díaz Ordaz International Airport (PVR) Map
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How to Contact Jetstar Asia Terminal in PVR?
For inquiries related to flights, baggage, and customer service, passengers can contact Jetstar Asia at:
Licenciado Gustavo Díaz Ordaz International Airport Phone Number | +1-877-445-3112 / 52 322 221 1298 |
Licenciado Gustavo Díaz Ordaz International Airport Address | Carretera Tepic – Puerto Vallarta, Km 7.5, 48311 Puerto Vallarta, Jal., Mexico |
Airport Name | Licenciado Gustavo Díaz Ordaz International Airport |
Jetstar Asia Contact Number | 1 (866) 397-8170 |
Licenciado Gustavo Díaz Ordaz International Airport Code | PVR |
Jetstar Asia Ticket Counter Hours | 24/7 |
Type | International |
Jetstar Asia PVR Terminal | Terminal 4 |
Jetstar Asia Official Website | https://www.jetstar.com/us/en/home |
Official YouTube | https://www.youtube.com/jetstarairways |
Official Twitter | https://twitter.com/Jetstar_Asia/with_replies |
Official Facebook | https://www.facebook.com/JetstarAsiaAirways/ |
Official Instagram | https://www.instagram.com/jetstarasia/ |
Jetstar Asia Terminal PVR Departures
Jetstar Asia operates all departures from Terminal 4 at Licenciado Gustavo Díaz Ordaz International Airport (PVR) in Puerto Vallarta. Passengers flying with Jetstar Asia should check in at Terminal 4, where they’ll find dedicated check-in counters, baggage services, and departure gates. For real-time flight status, gate numbers, and departure updates, visit the PVR Airport Departures page. It’s recommended to arrive at least 3 hours before your scheduled departure for international flights.
Jetstar Asia Licenciado Gustavo Díaz Ordaz International Airport Arrivals Terminal
Jetstar Asia flights arrive at Terminal 4 of Licenciado Gustavo Díaz Ordaz International Airport (PVR) in Puerto Vallarta. Terminal 4 is a major international terminal equipped with customs and immigration services, baggage claim, and passenger assistance. Travelers arriving on Jetstar Asia can follow signs to immigration, collect their luggage at the designated baggage carousel, and proceed to ground transportation or connecting flights.
Queries Handled by Jetstar Asia Licenciado Gustavo Díaz Ordaz International Airport
Jetstar Asia handles a wide range of passenger queries to ensure a smooth travel experience. Services include:
Flight Check-in and Boarding Assistance at PVR Terminal
Passengers flying with Frontier Airlines can receive comprehensive flight check-in and boarding assistance at PVR Terminal 5. The airline offers multiple check-in options including online check-in (available 24 hours before departure), self-service kiosks, and traditional check-in counters at PVR Airport. For boarding assistance, Frontier staff are available to help passengers with special needs, families with young children, or those requiring extra time. Clear signage and announcements throughout PVR Terminal ensure all travelers can easily navigate the boarding process. Business Class passengers and Frontier Miles elite members enjoy priority boarding privileges at PVR Airport.
Baggage Services (including lost or delayed luggage) at PVR Airport
Frontier Airlines provides dedicated baggage services at PVR Terminal 5 to assist passengers with all luggage-related matters. The baggage service office handles claims for lost, delayed, or damaged luggage for flights arriving at PVR Airport. Travelers should retain their baggage claim tags and have their flight details ready when filing reports at PVR Terminal. Information about Frontier’s strict baggage policies, including fees for carry-on and checked luggage, is available at the check-in counters in PVR Airport. Staff can also assist with oversized or special items at PVR Terminal 5.
Flight Changes, Cancellations, and Rebookings at PVR Terminal
For flight changes, cancellations, and rebookings, passengers should visit the Frontier Airlines ticket counter at PVR Terminal 5. While most modifications can be made online, last-minute changes may require assistance from Frontier agents at PVR Airport. Be aware that Frontier’s ultra-low-cost model includes fees for most changes, and refund eligibility depends on fare type. The customer service desk at PVR Terminal can explain all options and associated costs for itinerary adjustments, including same-day flight changes when available.
Visa and Travel Document Verification at PVR Airport
Frontier Airlines staff at PVR Terminal 5 conduct visa and travel document verification during check-in for international flights. While Frontier primarily operates domestic routes from PVR Airport, connecting passengers must ensure they have proper documentation for their final destination. The check-in counters at PVR Terminal display information about current travel requirements, and agents can verify passports, visas, and other necessary documents before passengers proceed through security at PVR Airport.
Special Assistance Requests (wheelchair support, unaccompanied minors) at PVR Terminal
Frontier Airlines offers comprehensive special assistance services at PVR Terminal 5, including wheelchair support and services for unaccompanied minors. Passengers requiring wheelchair assistance should notify the airline at least 48 hours before departure by calling customer service or requesting help upon arrival at PVR Airport. For unaccompanied minors, Frontier provides supervised travel services that must be arranged in advance, with guardians required to complete documentation at PVR Terminal before departure. Staff at PVR Airport are trained to assist passengers with disabilities through all stages of their journey.
Information on Delays and Gate Changes at PVR Terminal
Real-time information on delays and gate changes is available throughout PVR Terminal 5. Frontier Airlines displays flight status updates on departure screens and provides notifications through their mobile app. For the most current information, passengers can visit the Frontier customer service desk at PVR Airport or check the flight information display systems located near all boarding gates in PVR Terminal. In case of significant delays, Frontier staff at PVR Airport can assist with rebooking options and hotel accommodations when applicable.
Customer Service Support for complaints, compliments, and general inquiries at PVR Airport
Frontier Airlines offers customer service support at PVR Terminal 5 for all travel-related inquiries, complaints, and compliments. The airline’s customer service desk handles general questions about bookings, baggage policies, and Frontier Miles at PVR Airport. For more complex issues, passengers can speak with a supervisor at PVR Terminal or contact Frontier’s customer relations department after their flight. Feedback about the travel experience at PVR Airport can also be submitted through Frontier’s official website or mobile app for prompt resolution.
Facilities and Services Available at Licenciado Gustavo Díaz Ordaz International Airport for Jetstar Asia
Jetstar Asia operates from Terminal 4 at Licenciado Gustavo Díaz Ordaz International Airport (PVR), one of the busiest and most advanced terminals in the U.S. Terminal 4 offers a wide range of passenger-friendly services and amenities to ensure a smooth and comfortable travel experience.
- Check-in Counters & Self-Service Kiosks at PVR
- PVR Baggage Services
- Customs & Immigration at PVR
- Free Wi-Fi at PVR
- PVR Airport Lounges
- Dining Options at PVR
- Shopping at PVR
- Restrooms & Nursing Suites at PVR
- Pet Relief Areas at PVR
- Luggage Storage at PVR
- Accessibility Services at PVR
- Transportation Access from PVR
Conclusion
Jetstar Asia operates from Terminal 4 at PVR Airport, offering travelers a smooth and well-supported experience. With helpful services, modern facilities, and easy contact options, the Jetstar Asia PVR Terminal ensures a hassle-free journey for both arrivals and departures.
FAQs on Jetstar Asia PVR Terminal – Licenciado Gustavo Díaz Ordaz International Airport
The answers to your FAQs about Jetstar Asia at Licenciado Gustavo Díaz Ordaz International Airport (PVR):
What terminal is Jetstar Asia at Licenciado Gustavo Díaz Ordaz International Airport?
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