Jetstar Asia operates from Terminal 4 at Mariscal Sucre International Airport (UIO) in Quito. This modern terminal offers a wide range of passenger services, including check-in counters, baggage assistance, dining options, shopping outlets, and free Wi-Fi. Whether you’re arriving or departing, Jetstar Asia passengers can enjoy a smooth travel experience at UIO Terminal 4. For flight updates, terminal services, or assistance, travelers can contact Jetstar Asia’s customer support or the UIO Terminal 4 help desk.

What is the Jetstar Asia UIO Terminal Address?
Jetstar Asia operates its flights from Terminal 4 at UIO, which is a major international terminal offering a wide range of services and amenities for travelers.
Tababela, Quito 170157, Ecuador
Mariscal Sucre International Airport (UIO) Map
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How to Contact Jetstar Asia Terminal in UIO?
For inquiries related to flights, baggage, and customer service, passengers can contact Jetstar Asia at:
Mariscal Sucre International Airport Phone Number | +1-877-445-3112 / 593 2-330-1500 |
Mariscal Sucre International Airport Address | Tababela, Quito 170157, Ecuador |
Airport Name | Mariscal Sucre International Airport |
Jetstar Asia Contact Number | 1 (866) 397-8170 |
Mariscal Sucre International Airport Code | UIO |
Jetstar Asia Ticket Counter Hours | 24/7 |
Type | International |
Jetstar Asia UIO Terminal | Terminal 4 |
Jetstar Asia Official Website | https://www.jetstar.com/us/en/home |
Official YouTube | https://www.youtube.com/jetstarairways |
Official Twitter | https://twitter.com/Jetstar_Asia/with_replies |
Official Facebook | https://www.facebook.com/JetstarAsiaAirways/ |
Official Instagram | https://www.instagram.com/jetstarasia/ |
Jetstar Asia Terminal UIO Departures
Jetstar Asia operates all departures from Terminal 4 at Mariscal Sucre International Airport (UIO) in Quito. Passengers flying with Jetstar Asia should check in at Terminal 4, where they’ll find dedicated check-in counters, baggage services, and departure gates. For real-time flight status, gate numbers, and departure updates, visit the UIO Airport Departures page. It’s recommended to arrive at least 3 hours before your scheduled departure for international flights.
Jetstar Asia Mariscal Sucre International Airport Arrivals Terminal
Jetstar Asia flights arrive at Terminal 4 of Mariscal Sucre International Airport (UIO) in Quito. Terminal 4 is a major international terminal equipped with customs and immigration services, baggage claim, and passenger assistance. Travelers arriving on Jetstar Asia can follow signs to immigration, collect their luggage at the designated baggage carousel, and proceed to ground transportation or connecting flights.
Queries Handled by Jetstar Asia Mariscal Sucre International Airport
Jetstar Asia handles a wide range of passenger queries to ensure a smooth travel experience. Services include:
Flight Check-in and Boarding Assistance at UIO Terminal
Passengers flying with Frontier Airlines can receive comprehensive flight check-in and boarding assistance at UIO Terminal 5. The airline offers multiple check-in options including online check-in (available 24 hours before departure), self-service kiosks, and traditional check-in counters at UIO Airport. For boarding assistance, Frontier staff are available to help passengers with special needs, families with young children, or those requiring extra time. Clear signage and announcements throughout UIO Terminal ensure all travelers can easily navigate the boarding process. Business Class passengers and Frontier Miles elite members enjoy priority boarding privileges at UIO Airport.
Baggage Services (including lost or delayed luggage) at UIO Airport
Frontier Airlines provides dedicated baggage services at UIO Terminal 5 to assist passengers with all luggage-related matters. The baggage service office handles claims for lost, delayed, or damaged luggage for flights arriving at UIO Airport. Travelers should retain their baggage claim tags and have their flight details ready when filing reports at UIO Terminal. Information about Frontier’s strict baggage policies, including fees for carry-on and checked luggage, is available at the check-in counters in UIO Airport. Staff can also assist with oversized or special items at UIO Terminal 5.
Flight Changes, Cancellations, and Rebookings at UIO Terminal
For flight changes, cancellations, and rebookings, passengers should visit the Frontier Airlines ticket counter at UIO Terminal 5. While most modifications can be made online, last-minute changes may require assistance from Frontier agents at UIO Airport. Be aware that Frontier’s ultra-low-cost model includes fees for most changes, and refund eligibility depends on fare type. The customer service desk at UIO Terminal can explain all options and associated costs for itinerary adjustments, including same-day flight changes when available.
Visa and Travel Document Verification at UIO Airport
Frontier Airlines staff at UIO Terminal 5 conduct visa and travel document verification during check-in for international flights. While Frontier primarily operates domestic routes from UIO Airport, connecting passengers must ensure they have proper documentation for their final destination. The check-in counters at UIO Terminal display information about current travel requirements, and agents can verify passports, visas, and other necessary documents before passengers proceed through security at UIO Airport.
Special Assistance Requests (wheelchair support, unaccompanied minors) at UIO Terminal
Frontier Airlines offers comprehensive special assistance services at UIO Terminal 5, including wheelchair support and services for unaccompanied minors. Passengers requiring wheelchair assistance should notify the airline at least 48 hours before departure by calling customer service or requesting help upon arrival at UIO Airport. For unaccompanied minors, Frontier provides supervised travel services that must be arranged in advance, with guardians required to complete documentation at UIO Terminal before departure. Staff at UIO Airport are trained to assist passengers with disabilities through all stages of their journey.
Information on Delays and Gate Changes at UIO Terminal
Real-time information on delays and gate changes is available throughout UIO Terminal 5. Frontier Airlines displays flight status updates on departure screens and provides notifications through their mobile app. For the most current information, passengers can visit the Frontier customer service desk at UIO Airport or check the flight information display systems located near all boarding gates in UIO Terminal. In case of significant delays, Frontier staff at UIO Airport can assist with rebooking options and hotel accommodations when applicable.
Customer Service Support for complaints, compliments, and general inquiries at UIO Airport
Frontier Airlines offers customer service support at UIO Terminal 5 for all travel-related inquiries, complaints, and compliments. The airline’s customer service desk handles general questions about bookings, baggage policies, and Frontier Miles at UIO Airport. For more complex issues, passengers can speak with a supervisor at UIO Terminal or contact Frontier’s customer relations department after their flight. Feedback about the travel experience at UIO Airport can also be submitted through Frontier’s official website or mobile app for prompt resolution.
Facilities and Services Available at Mariscal Sucre International Airport for Jetstar Asia
Jetstar Asia operates from Terminal 4 at Mariscal Sucre International Airport (UIO), one of the busiest and most advanced terminals in the U.S. Terminal 4 offers a wide range of passenger-friendly services and amenities to ensure a smooth and comfortable travel experience.
- Check-in Counters & Self-Service Kiosks at UIO
- UIO Baggage Services
- Customs & Immigration at UIO
- Free Wi-Fi at UIO
- UIO Airport Lounges
- Dining Options at UIO
- Shopping at UIO
- Restrooms & Nursing Suites at UIO
- Pet Relief Areas at UIO
- Luggage Storage at UIO
- Accessibility Services at UIO
- Transportation Access from UIO
Conclusion
Jetstar Asia operates from Terminal 4 at UIO Airport, offering travelers a smooth and well-supported experience. With helpful services, modern facilities, and easy contact options, the Jetstar Asia UIO Terminal ensures a hassle-free journey for both arrivals and departures.
FAQs on Jetstar Asia UIO Terminal – Mariscal Sucre International Airport
The answers to your FAQs about Jetstar Asia at Mariscal Sucre International Airport (UIO):
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