LOT Polish Airlines operates from Shanghai Pudong International Airport (PVG), offering passengers a comfortable and efficient gateway between Shanghai and Poland, as well as other European destinations. The LOT Polish Airlines PVG Terminal 7 is designed to support international travelers with modern facilities, streamlined check-in services, and well-organized security procedures. Passengers flying with LOT Polish Airlines can enjoy convenient check-in counters, self-service kiosks, and professional customer assistance for ticketing, baggage, and special travel needs.

The terminal 7 provides a wide range of amenities, including comfortable seating areas, dining options, duty-free shopping, lounges, and free Wi-Fi, ensuring a pleasant pre-flight experience. The LOT Polish Airlines Shanghai Pudong International Airport Terminal also offers easy access to ground transportation such as taxis, ride-sharing services, airport shuttles, and public transit, making travel to and from Shanghai simple and hassle-free.
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What is the LOT Polish Airlines PVG Terminal Address?
The Shanghai Pudong International Airport terminal is situated at:
S1 Yingbin Expy, Pudong Xinqu, Shanghai Shi, China
Shanghai Pudong International Airport (PVG) Map
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How to Contact LOT Polish Airlines Terminal in PVG?
To Contact LOT Polish Airlines at Terminal 7 of Shanghai Pudong International Airport (PVG), passengers can reach their dedicated office by calling +1 (212) 789-0970 for assistance or visit their official website:
| Shanghai Pudong International Airport Phone Number | +1-877-777-6741 / 86 21 96990 |
| Shanghai Pudong International Airport Address | S1 Yingbin Expy, Pudong Xinqu, Shanghai Shi, China |
| Airport Name | Shanghai Pudong International Airport |
| Airport Type | International |
| Shanghai Pudong International Airport Code | PVG |
| LOT Polish Airlines Ticket Counter Hours | 24/7 |
| LOT Polish Airlines Contact Number | (212) 789-0970 |
| LOT Polish Airlines PVG Terminal | Terminal 7 |
| LOT Polish Airlines Official Website | https://www.lot.com/us/en |
| Official YouTube | https://www.youtube.com/user/LOTPolishAirlinesTV |
| Official Twitter | https://x.com/lotplairlines |
| Official Facebook | https://www.facebook.com/PllLOT/ |
| Official Instagram | https://www.instagram.com/flylot/ |
Departures Details of LOT Polish Airlines at PVG Airport
The LOT Polish Airlines at Shanghai Pudong International Airport ensures a smooth and efficient departure experience for travelers flying from Shanghai to destinations in Poland and across Europe. Passengers can take advantage of modern check-in counters, self-service kiosks, and dedicated customer service staff to assist with ticketing, baggage drop, and seat selection. Travelers are advised to arrive at least three hours prior to international flights to complete security checks and document verification.
Arrivals Details of LOT Polish Airlines at PVG Airport
The LOT Polish Airlines PVG Terminal 7 also provides a hassle-free arrival experience for passengers landing in Shanghai . Upon arrival, travelers are guided through streamlined customs and immigration facilities, followed by well-marked baggage claim areas. The terminal offers easy access to ground transportation, including taxis, ride-sharing services, airport shuttles, and public transit, ensuring a smooth connection to the city or onward destinations. Additional amenities such as information desks, restrooms, and currency exchange counters are readily available to enhance passenger convenience.
LOT Polish Airlines Travelling with Animals at PVG Terminal

Passengers flying with LOT Polish Airlines through the PVG Terminal can travel with pets or service animals following airline and airport guidelines. The terminal provides clear instructions and assistance for check-in, documentation, and compliance with international travel regulations regarding animals. Special support is available for passengers traveling with service or emotional support animals, including guidance through security and boarding procedures. Travelers are advised to notify LOT Polish Airlines in advance to ensure smooth handling and proper accommodations for their animals.
Meals and Drinks for LOT Polish Airlines at PVG Terminal

The LOT Polish Airlines PVG Terminal 7 offers a variety of dining options to cater to different tastes and schedules. Passengers can enjoy freshly prepared meals, light snacks, and beverages before boarding their flights. The terminal features cafés, restaurants, and grab-and-go outlets, as well as lounges for passengers seeking a more relaxed dining experience. Complimentary beverages may be available for premium cabin passengers, while in-flight meal services ensure continued comfort during long-haul flights.
Services and Facilities at LOT Polish Airlines PVG Terminal
The LOT Polish Airlines PVG Terminal 7 at Shanghai Pudong International Airport offers a comprehensive range of services and facilities designed to enhance passenger comfort and convenience.
| Self-Service Kiosks | PVG Security Screening |
| PVG Multilingual Staff | PVG Airport Special Assistance |
| PVG Airport Ground Transport Access | Check-In & Security |
| PVG Airport Lounge Access | Transport Links |
| Currency Exchange | PVG Check-in Services |
| Wi-Fi Connectivity | Flight Information Displays |
| PVG Airport Lost & Found Services | Baggage Services at PVG |
Queries Handled by LOT Polish Airlines at Shanghai Pudong International Airport
At the LOT Polish Airlines PVG Terminal, passengers can receive assistance for a wide range of travel-related queries to ensure a smooth and stress-free journey. The airline’s customer service team efficiently handles questions regarding flight schedules, departures, and arrivals, as well as check-in procedures, boarding passes, and gate information.
LOT Polish Airlines Ticket Cancellations and Refunds at PVG International Airport
The LOT Polish Airlines Shanghai Pudong International Airport Terminal provides comprehensive support for ticket cancellations and refunds in accordance with airline policies. Passengers can inquire about eligibility for refunds, travel credits, or rebooking options depending on their ticket type. Dedicated staff at the terminal assist with processing cancellations, explaining fare rules, and guiding travelers through the refund request process, ensuring a transparent and hassle-free experience.
LOT Polish Airlines Lounges and Relaxation at PVG International Airport

Travelers at the LOT Polish Airlines PVG Terminal 7 can enjoy comfortable lounges designed to provide a relaxing pre-flight environment. Lounges offer amenities such as cozy seating, complimentary refreshments, Wi-Fi access, newspapers and magazines, and charging stations for electronic devices. Premium cabin passengers and eligible members can take advantage of these facilities to unwind, work, or refresh before their flights, making the travel experience more comfortable and enjoyable.
Baggage Policies & Lost/Delayed Luggage Claims at PVG International Airport

At the LOT Polish Airlines PVG Terminal, passengers are supported with clear guidance on baggage policies, including allowances, fees, and handling of special items. In the event of lost, delayed, or damaged luggage, airline staff are available at dedicated counters to assist with claims and provide updates on baggage recovery, ensuring travelers’ belongings are tracked and returned as efficiently as possible.
LOT Polish Airlines Flight Status & Schedule Updates at PVG Terminal

Passengers traveling through the LOT Polish Airlines Shanghai Pudong International Airport Terminal can access real-time flight status and schedule updates via information screens, the airline’s website, or customer service counters. Staff are available to provide accurate information regarding delays, gate changes, and rebooking options, helping travelers stay informed and manage their journeys with ease.
Conclusion
The LOT Polish Airlines PVG Terminal 7 at Shanghai Pudong International Airport offers a seamless and passenger-focused travel experience for travelers flying between Shanghai and Europe. Equipped with modern check-in counters, self-service kiosks, and streamlined security procedures, the terminal ensures efficient departures and arrivals. Passengers benefit from a wide range of amenities, including comfortable seating, lounges, diverse dining options, duty-free shopping, free Wi-Fi, and convenient ground transportation.
FAQs on LOT Polish Airlines PVG Terminal – Shanghai Pudong International Airport
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LOT Polish Airlines Other Locations

+1-877-777-6741