Lucky Air operates from Rio de Janeiro–Galeão International Airport (GIG) at Terminal 1, is one of the busiest international airports in the Brazil, known for its modern terminals, global flight connections, and passenger-focused services. The Lucky Air GIG Terminal 1 typically provides essential facilities such as airline check-in counters, baggage services, security checkpoints, and convenient access to customs and immigration for international passengers. Whether you are flying domestically or internationally, Lucky Air’s operations at GIG focus on punctuality, customer satisfaction, and a stress-free airport experience.

GIG Airport offers a wide range of amenities including restaurants, cafes, duty-free shopping, retail stores, airport lounges, free Wi-Fi, charging stations, and traveler assistance desks to enhance the airport experience. Transportation options at the Lucky Air at Rio de Janeiro–Galeão International Airport Terminal 1 include taxis, ride-sharing services, airport shuttles, rental cars, and the AirTrain GIG, which connects all terminals to Rio de Janeiro subway and rail systems.
Table of Contents
What is the Lucky Air GIG Terminal Address?
The Rio de Janeiro–Galeão International Airport terminal is situated at:
Av. Vinte de Janeiro, s/nº – Ilha do Governador, Rio de Janeiro – RJ, Brazil
Rio de Janeiro–Galeão International Airport (GIG) Map
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How to Contact Lucky Air Terminal in GIG?
We provide all the contact details below about the Lucky Air Rio de Janeiro–Galeão International Airport for any queries, you can contact these numbers:
| Rio de Janeiro–Galeão International Airport Phone Number | +1-877-777-6741 / 55 21 3004-6050 |
| Rio de Janeiro–Galeão International Airport Address | Av. Vinte de Janeiro, s/nº – Ilha do Governador, Rio de Janeiro – RJ, Brazil |
| Airport Name | Rio de Janeiro–Galeão International Airport |
| Airport Type | International |
| Rio de Janeiro–Galeão International Airport Code | GIG |
| Lucky Air Ticket Counter Hours | 24/7 |
| Lucky Air Contact Number | +86-10-95326 |
| Lucky Air GIG Terminal | Terminal 1 |
| Lucky Air Official Website | https://www.luckyair.net/ |
Lucky Air Departures Details of Terminal at GIG International Airport
Lucky Air GIG Terminal departure information is essential for travelers planning a smooth journey from Rio de Janeiro–Galeão International Airport. The Lucky Air Rio de Janeiro–Galeão International Airport Terminal 1 for departures typically offers dedicated check-in counters, baggage drop facilities, and organized security screening to ensure efficient processing. International travelers are advised to arrive early to complete check-in, security checks, and immigration procedures without stress.
Lucky Air Arrivals Details of Terminal at GIG International Airport
Lucky Air Rio de Janeiro–Galeão International Airport Terminal arrival details help passengers navigate Rio de Janeiro–Galeão International Airport efficiently after landing. Upon arrival, Lucky Air travelers proceed through the designated terminal for immigration clearance, baggage claim, and customs inspection. The Lucky Air GIG Terminal 1 arrival area is well-marked with clear signage and staffed service desks to assist passengers throughout the process. After exiting the arrivals area, travelers have access to multiple transportation options including taxis, ride-sharing services, airport shuttles, and rental cars.
Lucky Air Special Assistance at GIG Terminal

Lucky Air GIG Terminal 1 offers special assistance services at Rio de Janeiro–Galeão International Airport to ensure a comfortable and accessible travel experience for all passengers. Travelers who require additional support, including passengers with reduced mobility, seniors, unaccompanied minors, or those needing medical assistance, can request help in advance through Lucky Air. The GIG Terminal is equipped with wheelchair assistance, priority check-in options, accessible restrooms, elevators, and clearly marked pathways to support passengers with special needs.
Lucky Air Ticket Cancellation and Refund Policies at GIG Terminal

Lucky Air passengers should be familiar with ticket cancellation and refund policies to manage travel changes effectively. Ticket cancellation rules and refund eligibility depend on the fare type, booking class, and ticket conditions purchased through Lucky Air. At the Lucky Air Rio de Janeiro–Galeão International Airport Terminal, passengers can receive guidance from airline representatives regarding cancellations, rebooking, or refund requests. Some tickets may allow free or low-cost changes, while others may involve cancellation fees. Refunds, when applicable, are typically processed to the original form of payment within the airline’s stated timeframe.
Services and Facilities Offered By Lucky Air at GIG International Airport
Services and facilities offered by Lucky Air at GIG International Airport are designed to ensure a smooth, comfortable, and convenient travel experience for passengers using the Lucky Air GIG Terminal.
- GIG Airport Shopping Outlets
- Comfortable Lounges
- Ground Transportation at GIG
- GIG Airport Dining Options
- Efficient Check-in Services at GIG Terminal
- Baggage Services at GIG
- Special Assistance Services
- Free Wi-Fi Access
- GIG Airport Flight Information Displays
- Customer Support
Queries Handled by Lucky Air at GIG Terminal to Provide Stress-Free Journeys
Lucky Air at GIG Terminal play an important role in ensuring a smooth and stress-free journey for passengers traveling through Rio de Janeiro–Galeão International Airport. At the Lucky Air GIG Terminal, travelers can approach airline representatives for assistance with flight information, check-in times, boarding procedures, seat assignments, and baggage allowance details.
Lucky Air Baggage Claims and Assistance at GIG Airport

Lucky Air GIG Terminal offers efficient baggage claims and assistance services to ensure passengers experience a hassle-free arrival at Rio de Janeiro–Galeão International Airport. Upon landing, Lucky Air travelers can collect their checked luggage from clearly marked baggage claim areas within the terminal. Airline staff are available to assist with lost, delayed, or damaged baggage and provide guidance on filing claims or tracking items.
Lucky Air Flight Status & Schedule Updates at GIG Terminal

Lucky Air Rio de Janeiro–Galeão International Airport Terminal provides real-time flight status and schedule updates to keep passengers informed before departures and after arrivals at GIG Airport. Travelers can access flight information through digital display boards at the terminal, Lucky Air mobile apps, or the airline’s official website. The terminal staff is also available to answer queries regarding delays, cancellations, gate changes, or connecting flights, ensuring a stress-free travel experience for all Lucky Air passengers.
Lucky Air Check-in Process at GIG Terminal

The Lucky Air GIG Terminal check-in process is designed for speed and convenience at Rio de Janeiro–Galeão International Airport. Passengers can complete check-in at dedicated counters, use self-service kiosks, or check in online before arriving at the airport. Staff at the Lucky Air Rio de Janeiro–Galeão International Airport Terminal assist with boarding passes, baggage tagging, and special requests such as seat selection or travel assistance, helping passengers begin their journey smoothly.
Lucky Air Smoking Areas at GIG Terminal
Lucky Air Rio de Janeiro–Galeão International Airport Terminal provides designated smoking areas for travelers at Rio de Janeiro–Galeão International Airport. These areas are clearly marked within the terminal and located outside of secure zones, ensuring compliance with airport regulations while allowing passengers to smoke in a safe and convenient environment before or after flights.
Conclusion
Lucky Air GIG Terminal at Rio de Janeiro–Galeão International Airport offers a seamless and passenger-focused travel experience, catering to both departures and arrivals with efficiency and convenience. Terminal 1 is equipped with modern facilities, including check-in counters, baggage services, security checkpoints, customs and immigration access, and special assistance services, ensuring all travelers, including those with mobility or medical needs, have a comfortable journey. Passengers can take advantage of a wide range of amenities, such as dining options, shopping outlets, lounges, free Wi-Fi, and flight information displays, while also enjoying convenient ground transportation options.
FAQs on Lucky Air GIG Terminal – Rio de Janeiro–Galeão International Airport
Which terminal does Lucky Air operate from at GIG Airport?
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Are there lounges available at Lucky Air GIG Terminal?
How early should I arrive at Lucky Air GIG Terminal for international flights?
How can I contact Lucky Air at GIG Terminal for inquiries?
What should I do if I lose my baggage with Lucky Air at GIG?
Lucky Air Other Locations

+1-877-777-6741