Lucky Air operates from Vienna International Airport (VIE) at Terminal 1, is one of the busiest international airports in the Austria, known for its modern terminals, global flight connections, and passenger-focused services. The Lucky Air VIE Terminal 1 typically provides essential facilities such as airline check-in counters, baggage services, security checkpoints, and convenient access to customs and immigration for international passengers. Whether you are flying domestically or internationally, Lucky Air’s operations at VIE focus on punctuality, customer satisfaction, and a stress-free airport experience.

VIE Airport offers a wide range of amenities including restaurants, cafes, duty-free shopping, retail stores, airport lounges, free Wi-Fi, charging stations, and traveler assistance desks to enhance the airport experience. Transportation options at the Lucky Air at Vienna International Airport Terminal 1 include taxis, ride-sharing services, airport shuttles, rental cars, and the AirTrain VIE, which connects all terminals to Vienna subway and rail systems.
Table of Contents
What is the Lucky Air VIE Terminal Address?
The Vienna International Airport terminal is situated at:
1300 Schwechat, Austria
Vienna International Airport (VIE) Map
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How to Contact Lucky Air Terminal in VIE?
We provide all the contact details below about the Lucky Air Vienna International Airport for any queries, you can contact these numbers:
| Vienna International Airport Phone Number | +1-877-777-6741 / 43 1 70070 |
| Vienna International Airport Address | 1300 Schwechat, Austria |
| Airport Name | Vienna International Airport |
| Airport Type | International |
| Vienna International Airport Code | VIE |
| Lucky Air Ticket Counter Hours | 24/7 |
| Lucky Air Contact Number | +86-10-95326 |
| Lucky Air VIE Terminal | Terminal 1 |
| Lucky Air Official Website | https://www.luckyair.net/ |
Lucky Air Departures Details of Terminal at VIE International Airport
Lucky Air VIE Terminal departure information is essential for travelers planning a smooth journey from Vienna International Airport. The Lucky Air Vienna International Airport Terminal 1 for departures typically offers dedicated check-in counters, baggage drop facilities, and organized security screening to ensure efficient processing. International travelers are advised to arrive early to complete check-in, security checks, and immigration procedures without stress.
Lucky Air Arrivals Details of Terminal at VIE International Airport
Lucky Air Vienna International Airport Terminal arrival details help passengers navigate Vienna International Airport efficiently after landing. Upon arrival, Lucky Air travelers proceed through the designated terminal for immigration clearance, baggage claim, and customs inspection. The Lucky Air VIE Terminal 1 arrival area is well-marked with clear signage and staffed service desks to assist passengers throughout the process. After exiting the arrivals area, travelers have access to multiple transportation options including taxis, ride-sharing services, airport shuttles, and rental cars.
Lucky Air Special Assistance at VIE Terminal

Lucky Air VIE Terminal 1 offers special assistance services at Vienna International Airport to ensure a comfortable and accessible travel experience for all passengers. Travelers who require additional support, including passengers with reduced mobility, seniors, unaccompanied minors, or those needing medical assistance, can request help in advance through Lucky Air. The VIE Terminal is equipped with wheelchair assistance, priority check-in options, accessible restrooms, elevators, and clearly marked pathways to support passengers with special needs.
Lucky Air Ticket Cancellation and Refund Policies at VIE Terminal

Lucky Air passengers should be familiar with ticket cancellation and refund policies to manage travel changes effectively. Ticket cancellation rules and refund eligibility depend on the fare type, booking class, and ticket conditions purchased through Lucky Air. At the Lucky Air Vienna International Airport Terminal, passengers can receive guidance from airline representatives regarding cancellations, rebooking, or refund requests. Some tickets may allow free or low-cost changes, while others may involve cancellation fees. Refunds, when applicable, are typically processed to the original form of payment within the airline’s stated timeframe.
Services and Facilities Offered By Lucky Air at VIE International Airport
Services and facilities offered by Lucky Air at VIE International Airport are designed to ensure a smooth, comfortable, and convenient travel experience for passengers using the Lucky Air VIE Terminal.
- VIE Airport Shopping Outlets
- Comfortable Lounges
- Ground Transportation at VIE
- VIE Airport Dining Options
- Efficient Check-in Services at VIE Terminal
- Baggage Services at VIE
- Special Assistance Services
- Free Wi-Fi Access
- VIE Airport Flight Information Displays
- Customer Support
Queries Handled by Lucky Air at VIE Terminal to Provide Stress-Free Journeys
Lucky Air at VIE Terminal play an important role in ensuring a smooth and stress-free journey for passengers traveling through Vienna International Airport. At the Lucky Air VIE Terminal, travelers can approach airline representatives for assistance with flight information, check-in times, boarding procedures, seat assignments, and baggage allowance details.
Lucky Air Baggage Claims and Assistance at VIE Airport

Lucky Air VIE Terminal offers efficient baggage claims and assistance services to ensure passengers experience a hassle-free arrival at Vienna International Airport. Upon landing, Lucky Air travelers can collect their checked luggage from clearly marked baggage claim areas within the terminal. Airline staff are available to assist with lost, delayed, or damaged baggage and provide guidance on filing claims or tracking items.
Lucky Air Flight Status & Schedule Updates at VIE Terminal

Lucky Air Vienna International Airport Terminal provides real-time flight status and schedule updates to keep passengers informed before departures and after arrivals at VIE Airport. Travelers can access flight information through digital display boards at the terminal, Lucky Air mobile apps, or the airline’s official website. The terminal staff is also available to answer queries regarding delays, cancellations, gate changes, or connecting flights, ensuring a stress-free travel experience for all Lucky Air passengers.
Lucky Air Check-in Process at VIE Terminal

The Lucky Air VIE Terminal check-in process is designed for speed and convenience at Vienna International Airport. Passengers can complete check-in at dedicated counters, use self-service kiosks, or check in online before arriving at the airport. Staff at the Lucky Air Vienna International Airport Terminal assist with boarding passes, baggage tagging, and special requests such as seat selection or travel assistance, helping passengers begin their journey smoothly.
Lucky Air Smoking Areas at VIE Terminal
Lucky Air Vienna International Airport Terminal provides designated smoking areas for travelers at Vienna International Airport. These areas are clearly marked within the terminal and located outside of secure zones, ensuring compliance with airport regulations while allowing passengers to smoke in a safe and convenient environment before or after flights.
Conclusion
Lucky Air VIE Terminal at Vienna International Airport offers a seamless and passenger-focused travel experience, catering to both departures and arrivals with efficiency and convenience. Terminal 1 is equipped with modern facilities, including check-in counters, baggage services, security checkpoints, customs and immigration access, and special assistance services, ensuring all travelers, including those with mobility or medical needs, have a comfortable journey. Passengers can take advantage of a wide range of amenities, such as dining options, shopping outlets, lounges, free Wi-Fi, and flight information displays, while also enjoying convenient ground transportation options.
FAQs on Lucky Air VIE Terminal – Vienna International Airport
Which terminal does Lucky Air operate from at VIE Airport?
What services are available at Lucky Air VIE Terminal?
What are the ground transportation options from Lucky Air VIE Terminal?
Does Lucky Air provide ticket cancellation and refund services at VIE?
Are there lounges available at Lucky Air VIE Terminal?
How early should I arrive at Lucky Air VIE Terminal for international flights?
How can I contact Lucky Air at VIE Terminal for inquiries?
What should I do if I lose my baggage with Lucky Air at VIE?
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+1-877-777-6741