Pegasus Airlines operates from Terminal 1 at El Dorado International Airport (BOG), offering travelers a seamless and efficient experience when flying to and from Bogotá. The Pegasus Airlines BOG Terminal 1 provides essential services including check-in counters, baggage drop, security screening, and access to customs and immigration for international travelers. The BOG Airport is equipped with a wide range of amenities to enhance passenger comfort, including restaurants, cafes, duty-free shopping, retail outlets, airport lounges, free Wi-Fi, and charging stations. Ground transportation options are readily available from the Pegasus Airlines El Dorado International Airport Terminal 1, such as taxis, ride-sharing services, airport shuttles.

Table of Contents
What is the Pegasus Airlines BOG Terminal Address?
The El Dorado International Airport terminal is situated at:
Av. Calle 26 No. 103-9, Fontibón, Bogotá, Colombia
El Dorado International Airport (BOG) Map
View All: Pegasus Airlines Terminal
How to Contact Pegasus Airlines Terminal in BOG?
See contact information below for reaching out to Pegasus Airlines at El Dorado International Airport, complete with their designated terminal.
| El Dorado International Airport Phone Number | +1-877-777-6741 / 57 1 2662000 |
| El Dorado International Airport Address | Av. Calle 26 No. 103-9, Fontibón, Bogotá, Colombia |
| Airport Name | El Dorado International Airport |
| Airport Type | International |
| El Dorado International Airport Code | BOG |
| Pegasus Airlines Ticket Counter Hours | 24/7 |
| Pegasus Airlines Contact Number | +90 850 250 6777 |
| Pegasus Airlines BOG Terminal | Terminal 1 |
| Pegasus Airlines Official Website | https://www.flypgs.com/en |
| Official YouTube | https://www.youtube.com/pegasusairlines |
| Official Facebook | https://www.facebook.com/pegasusairlines |
| Official Twitter | https://x.com/flymepegasus |
| Official Instagram | https://www.instagram.com/pegasusairlines/ |
Pegasus Airlines Departures Details of Terminal at BOG International Airport
All Pegasus Airlines departing services are conveniently situated at El Dorado International Airport’s (BOG) Terminal 1. This terminal offers contemporary amenities like self-service kiosks, cozy waiting rooms, and a variety of culinary options in order to expedite the check-in and boarding procedure. In order to give themselves enough time for security inspections and luggage drop-off at the Pegasus Airlines Terminal, travelers are urged to arrive early.
Pegasus Airlines Arrivals Details of Terminal at BOG International Airport
Pegasus Airlines BOG Terminal arrivals help passengers navigate El Dorado International Airport efficiently after landing. Upon arrival, Pegasus Airlines travelers proceed through the designated terminal for baggage claim, customs, and immigration clearance. The Pegasus Airlines El Dorado International Airport Terminal 1 arrival area is clearly marked with signage and staffed with airline representatives to assist passengers throughout the process. After exiting the arrivals area, travelers have access to multiple ground transportation options, including taxis, ride-sharing services, airport shuttles, rental cars.
Pegasus Airlines Seat Upgrades at BOG Terminal

Passengers flying with Pegasus Airlines can enjoy convenient seat upgrade options at the Pegasus Airlines BOG Terminal at El Dorado International Airport. Travelers seeking extra comfort, additional legroom, or premium seating can request upgrades during check-in at the terminal counters or through Pegasus Airlines’ online platform prior to arrival. The Pegasus Airlines at El Dorado International Airport Terminal staff are available to assist passengers with seat selection, upgrade availability, and applicable fees, ensuring a comfortable and personalized travel experience.
Special Assistance (Pet Relief Areas and Unaccompanied Minor) at BOG Terminal

The Pegasus Airlines BOG Terminal offers comprehensive special assistance services at El Dorado International Airport to ensure a safe and comfortable travel experience for all passengers. Facilities include pet relief areas located within the terminal to accommodate travelers traveling with animals. Additionally, Pegasus Airlines provides dedicated support for unaccompanied minors, including check-in assistance, supervision during boarding, and coordination with flight attendants to ensure their safety throughout the journey.
Services and Facilities Offered By Pegasus Airlines at BOG International Airport
The Pegasus Airlines BOG Terminal 1 at El Dorado International Airport offers a wide range of services and facilities designed to provide a seamless and comfortable travel experience for all passengers.
| Flight Information Displays | BOG Airport Baggage Services |
| Dining and Shopping | BOG Wi-Fi Access |
| BOG Airport Ground Transport Access | Currency Exchange at BOG |
| BOG Children’s Facilities | Medical Assistance |
| Check-In & Security | BOG Transport Links |
| BOG Airport Special Assistance | Check-in Services |
| BOG Airport Lost & Found Services | Information Desk |
Queries Handled by Pegasus Airlines at BOG Airport to Provide Stress-Free Journeys
At the Pegasus Airlines BOG Terminal, a wide range of passenger queries are handled to ensure a smooth and stress-free journey at El Dorado International Airport. Airline staff assist travelers with flight information, check-in procedures, boarding times, seat selection, and baggage allowances, providing clear guidance throughout the process.
Pegasus Airlines Flight Status & Schedule Updates at BOG Terminal
The Pegasus Airlines El Dorado International Airport Terminal provides real-time flight status and schedule updates to keep travelers informed before departures and after arrivals at El Dorado International Airport. Passengers can check flight information via digital display boards in the terminal, Pegasus Airlines’ official website, or mobile app. Terminal staff are also available to answer queries regarding delays, cancellations, gate changes, or connecting flights.
Baggage Claims and Assistance at BOG Airport for Pegasus Airlines Passengers

Passengers arriving at BOG can efficiently retrieve their luggage at the Pegasus Airlines BOG Terminal baggage claim area. Airline staff assist with lost, delayed, or damaged baggage, guiding passengers on filing claims or tracking their items. The terminal is equipped to handle standard luggage, oversized items, and special baggage requests, ensuring that Pegasus Airlines travelers experience a hassle-free arrival.
Pegasus Airlines Ticket Cancellation and Booking at BOG Terminal
The Pegasus Airlines BOG Terminal provides comprehensive support for ticket booking, cancellations, and refunds. Passengers can make new reservations, modify existing bookings, or request refunds in accordance with fare conditions. Terminal staff assist with rebooking options, fare queries, and documentation requirements, helping passengers manage travel plans efficiently and without stress.
Transport Links for Pegasus Airlines at BOG Terminal
The Pegasus Airlines El Dorado International Airport Terminal 1 is well-connected to multiple transportation options for easy access to Bogotá and surrounding areas. Ground transportation includes taxis, ride-sharing services, airport shuttles, and rental cars. Additionally, the AirTrain BOG links the terminal to all BOG terminals, subway lines, and rail networks, providing convenient and seamless travel for Pegasus Airlines passengers.
Conclusion
The Pegasus Airlines BOG Terminal at El Dorado International Airport serves as a comprehensive hub for travelers flying with Pegasus Airlines, offering modern facilities, efficient services, and a passenger-focused experience. Terminal 1 provides essential amenities such as check-in counters, baggage handling, security screening, customs and immigration access, as well as dining, shopping, lounges, and free Wi-Fi, ensuring comfort and convenience for all passengers. Travelers can take advantage of seat upgrade options, special assistance for unaccompanied minors and pet relief areas, and dedicated support for queries related to flight schedules, ticket bookings, cancellations, and baggage concerns.
FAQs on Pegasus Airlines BOG Terminal – El Dorado International Airport
Which terminal does Pegasus Airlines operate from at BOG Airport?
What services are offered at Pegasus Airlines BOG Terminal?
Can I cancel or change my Pegasus Airlines ticket at BOG Terminal?
Are lounges available at Pegasus Airlines BOG Terminal?
How early should I arrive for a Pegasus Airlines international flight at BOG?
What ground transportation options are available at Pegasus Airlines BOG Terminal?
How can I contact Pegasus Airlines at BOG Terminal for assistance?
Pegasus Airlines Other Locations

+1-877-777-6741