Pegasus Airlines operates from Terminal 1 at La Aurora International Airport (GUA), offering travelers a seamless and efficient experience when flying to and from Guatemala City. The Pegasus Airlines GUA Terminal 1 provides essential services including check-in counters, baggage drop, security screening, and access to customs and immigration for international travelers. The GUA Airport is equipped with a wide range of amenities to enhance passenger comfort, including restaurants, cafes, duty-free shopping, retail outlets, airport lounges, free Wi-Fi, and charging stations. Ground transportation options are readily available from the Pegasus Airlines La Aurora International Airport Terminal 1, such as taxis, ride-sharing services, airport shuttles.

Table of Contents
What is the Pegasus Airlines GUA Terminal Address?
The La Aurora International Airport terminal is situated at:
9 Avenida 14-75, Guatemala City 01013, Guatemala
La Aurora International Airport (GUA) Map
View All: Pegasus Airlines Terminal
How to Contact Pegasus Airlines Terminal in GUA?
See contact information below for reaching out to Pegasus Airlines at La Aurora International Airport, complete with their designated terminal.
| La Aurora International Airport Phone Number | +1-877-777-6741 / 502 2321 5000 |
| La Aurora International Airport Address | 9 Avenida 14-75, Guatemala City 01013, Guatemala |
| Airport Name | La Aurora International Airport |
| Airport Type | International |
| La Aurora International Airport Code | GUA |
| Pegasus Airlines Ticket Counter Hours | 24/7 |
| Pegasus Airlines Contact Number | +90 850 250 6777 |
| Pegasus Airlines GUA Terminal | Terminal 1 |
| Pegasus Airlines Official Website | https://www.flypgs.com/en |
| Official YouTube | https://www.youtube.com/pegasusairlines |
| Official Facebook | https://www.facebook.com/pegasusairlines |
| Official Twitter | https://x.com/flymepegasus |
| Official Instagram | https://www.instagram.com/pegasusairlines/ |
Pegasus Airlines Departures Details of Terminal at GUA International Airport
All Pegasus Airlines departing services are conveniently situated at La Aurora International Airport’s (GUA) Terminal 1. This terminal offers contemporary amenities like self-service kiosks, cozy waiting rooms, and a variety of culinary options in order to expedite the check-in and boarding procedure. In order to give themselves enough time for security inspections and luggage drop-off at the Pegasus Airlines Terminal, travelers are urged to arrive early.
Pegasus Airlines Arrivals Details of Terminal at GUA International Airport
Pegasus Airlines GUA Terminal arrivals help passengers navigate La Aurora International Airport efficiently after landing. Upon arrival, Pegasus Airlines travelers proceed through the designated terminal for baggage claim, customs, and immigration clearance. The Pegasus Airlines La Aurora International Airport Terminal 1 arrival area is clearly marked with signage and staffed with airline representatives to assist passengers throughout the process. After exiting the arrivals area, travelers have access to multiple ground transportation options, including taxis, ride-sharing services, airport shuttles, rental cars.
Pegasus Airlines Seat Upgrades at GUA Terminal

Passengers flying with Pegasus Airlines can enjoy convenient seat upgrade options at the Pegasus Airlines GUA Terminal at La Aurora International Airport. Travelers seeking extra comfort, additional legroom, or premium seating can request upgrades during check-in at the terminal counters or through Pegasus Airlines’ online platform prior to arrival. The Pegasus Airlines at La Aurora International Airport Terminal staff are available to assist passengers with seat selection, upgrade availability, and applicable fees, ensuring a comfortable and personalized travel experience.
Special Assistance (Pet Relief Areas and Unaccompanied Minor) at GUA Terminal

The Pegasus Airlines GUA Terminal offers comprehensive special assistance services at La Aurora International Airport to ensure a safe and comfortable travel experience for all passengers. Facilities include pet relief areas located within the terminal to accommodate travelers traveling with animals. Additionally, Pegasus Airlines provides dedicated support for unaccompanied minors, including check-in assistance, supervision during boarding, and coordination with flight attendants to ensure their safety throughout the journey.
Services and Facilities Offered By Pegasus Airlines at GUA International Airport
The Pegasus Airlines GUA Terminal 1 at La Aurora International Airport offers a wide range of services and facilities designed to provide a seamless and comfortable travel experience for all passengers.
| Flight Information Displays | GUA Airport Baggage Services |
| Dining and Shopping | GUA Wi-Fi Access |
| GUA Airport Ground Transport Access | Currency Exchange at GUA |
| GUA Children’s Facilities | Medical Assistance |
| Check-In & Security | GUA Transport Links |
| GUA Airport Special Assistance | Check-in Services |
| GUA Airport Lost & Found Services | Information Desk |
Queries Handled by Pegasus Airlines at GUA Airport to Provide Stress-Free Journeys
At the Pegasus Airlines GUA Terminal, a wide range of passenger queries are handled to ensure a smooth and stress-free journey at La Aurora International Airport. Airline staff assist travelers with flight information, check-in procedures, boarding times, seat selection, and baggage allowances, providing clear guidance throughout the process.
Pegasus Airlines Flight Status & Schedule Updates at GUA Terminal
The Pegasus Airlines La Aurora International Airport Terminal provides real-time flight status and schedule updates to keep travelers informed before departures and after arrivals at La Aurora International Airport. Passengers can check flight information via digital display boards in the terminal, Pegasus Airlines’ official website, or mobile app. Terminal staff are also available to answer queries regarding delays, cancellations, gate changes, or connecting flights.
Baggage Claims and Assistance at GUA Airport for Pegasus Airlines Passengers

Passengers arriving at GUA can efficiently retrieve their luggage at the Pegasus Airlines GUA Terminal baggage claim area. Airline staff assist with lost, delayed, or damaged baggage, guiding passengers on filing claims or tracking their items. The terminal is equipped to handle standard luggage, oversized items, and special baggage requests, ensuring that Pegasus Airlines travelers experience a hassle-free arrival.
Pegasus Airlines Ticket Cancellation and Booking at GUA Terminal
The Pegasus Airlines GUA Terminal provides comprehensive support for ticket booking, cancellations, and refunds. Passengers can make new reservations, modify existing bookings, or request refunds in accordance with fare conditions. Terminal staff assist with rebooking options, fare queries, and documentation requirements, helping passengers manage travel plans efficiently and without stress.
Transport Links for Pegasus Airlines at GUA Terminal
The Pegasus Airlines La Aurora International Airport Terminal 1 is well-connected to multiple transportation options for easy access to Guatemala City and surrounding areas. Ground transportation includes taxis, ride-sharing services, airport shuttles, and rental cars. Additionally, the AirTrain GUA links the terminal to all GUA terminals, subway lines, and rail networks, providing convenient and seamless travel for Pegasus Airlines passengers.
Conclusion
The Pegasus Airlines GUA Terminal at La Aurora International Airport serves as a comprehensive hub for travelers flying with Pegasus Airlines, offering modern facilities, efficient services, and a passenger-focused experience. Terminal 1 provides essential amenities such as check-in counters, baggage handling, security screening, customs and immigration access, as well as dining, shopping, lounges, and free Wi-Fi, ensuring comfort and convenience for all passengers. Travelers can take advantage of seat upgrade options, special assistance for unaccompanied minors and pet relief areas, and dedicated support for queries related to flight schedules, ticket bookings, cancellations, and baggage concerns.
FAQs on Pegasus Airlines GUA Terminal – La Aurora International Airport
Which terminal does Pegasus Airlines operate from at GUA Airport?
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What ground transportation options are available at Pegasus Airlines GUA Terminal?
How can I contact Pegasus Airlines at GUA Terminal for assistance?
Pegasus Airlines Other Locations

+1-877-777-6741