South African Airways ROC Terminal – Greater Rochester International Airport

South African Airways (SAA) operates from Terminal 4 at Greater Rochester International Airport (ROC) in Rochester. South African Airways ROC Terminal is well-equipped to handle international flights and offers a range of facilities to ensure a smooth travel experience.

What is the South African Airways ROC Terminal Address?

The South African Airways ROC Terminal Address is:

1200 Brooks Ave, Rochester, NY 14624, American States

Greater Rochester International Airport (ROC) Map

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How to Contact South African Airways Terminal in ROC?

To contact South African Airways Terminal at ROC, you can use the following details:

South African Airways Terminal ROC Departures

Greater Rochester International Airport Passengers are advised to arrive at least three hours before departure for international flights due to security screening.

South African Airways Greater Rochester International Airport Arrivals Terminal

ROC Airport International passengers must claim checked baggage at Customs before rechecking with their departing airline.

Queries Handled by South African Airways Greater Rochester International Airport

At Greater Rochester International Airport (ROC) Terminal 4, South African Airways handles a variety of passenger queries, including:

• Flight Reservations & Ticketing – Booking, modifications, cancellations, and seat selection.
• ROC Airport Check-in Assistance – Online and counter check-in support.
• Baggage Services – Lost, delayed, damaged luggage inquiries, and baggage policies.
• Greater Rochester International Airport Immigration & Customs Guidance – Assistance for international travelers with visa and customs requirements.
• Lounge Access Information – Eligibility and access to premium lounges for business class travelers.
• ROC Airport Special Assistance Requests – Support for passengers with disabilities, medical needs, or minors traveling alone.
• Flight Status & Delays – Updates on departures, arrivals, and unexpected schedule changes.
• Frequent Flyer Program – Voyager program details, miles redemption, and membership inquiries.
• Greater Rochester International Airport General Services – Parking, transportation, security procedures, and more.

Facilities and Services Available at Greater Rochester International Airport for South African Airways

Terminal 4 at ROC offers a variety of amenities to enhance passenger comfort:

• ROC Airport Check-in Counters: Located within Row 5 of Terminal 4.
• Online Check-in: Available 24 hours before departure to minimize wait times.
• Greater Rochester International Airport Lounges: Eligible passengers can access the Wingtips Lounge in the transit area.
• JFK Airport Baggage Services: Assistance with lost or delayed baggage is available at the terminal.
• Dining & Shopping: A selection of restaurants, cafes, and duty-free shops are available.
• ROC Airport Transportation: The ROC AirTrain connects all terminals and provides easy access to public transport.

Conclusion

South African Airways operates from Terminal 4 at Greater Rochester International Airport (ROC), providing a smooth and convenient travel experience for passengers. With essential facilities such as check-in counters, baggage services, lounges, and dining options, travelers can enjoy a seamless journey. Whether you need assistance with flight inquiries, arrivals, departures, or general airport services, the resources available at Terminal 4 ensure a hassle-free experience.

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