South African Airways STI Terminal – Cibao International Airport

South African Airways (SAA) operates from Terminal 4 at Cibao International Airport (STI) in Santiago de los Caballeros. South African Airways STI Terminal is well-equipped to handle international flights and offers a range of facilities to ensure a smooth travel experience.

What is the South African Airways STI Terminal Address?

The South African Airways STI Terminal Address is:

Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic

Cibao International Airport (STI) Map

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How to Contact South African Airways Terminal in STI?

To contact South African Airways Terminal at STI, you can use the following details:

South African Airways Terminal STI Departures

Cibao International Airport Passengers are advised to arrive at least three hours before departure for international flights due to security screening.

South African Airways Cibao International Airport Arrivals Terminal

STI Airport International passengers must claim checked baggage at Customs before rechecking with their departing airline.

Queries Handled by South African Airways Cibao International Airport

At Cibao International Airport (STI) Terminal 4, South African Airways handles a variety of passenger queries, including:

• Flight Reservations & Ticketing – Booking, modifications, cancellations, and seat selection.
• STI Airport Check-in Assistance – Online and counter check-in support.
• Baggage Services – Lost, delayed, damaged luggage inquiries, and baggage policies.
• Cibao International Airport Immigration & Customs Guidance – Assistance for international travelers with visa and customs requirements.
• Lounge Access Information – Eligibility and access to premium lounges for business class travelers.
• STI Airport Special Assistance Requests – Support for passengers with disabilities, medical needs, or minors traveling alone.
• Flight Status & Delays – Updates on departures, arrivals, and unexpected schedule changes.
• Frequent Flyer Program – Voyager program details, miles redemption, and membership inquiries.
• Cibao International Airport General Services – Parking, transportation, security procedures, and more.

Facilities and Services Available at Cibao International Airport for South African Airways

Terminal 4 at STI offers a variety of amenities to enhance passenger comfort:

• STI Airport Check-in Counters: Located within Row 5 of Terminal 4.
• Online Check-in: Available 24 hours before departure to minimize wait times.
• Cibao International Airport Lounges: Eligible passengers can access the Wingtips Lounge in the transit area.
• JFK Airport Baggage Services: Assistance with lost or delayed baggage is available at the terminal.
• Dining & Shopping: A selection of restaurants, cafes, and duty-free shops are available.
• STI Airport Transportation: The STI AirTrain connects all terminals and provides easy access to public transport.

Conclusion

South African Airways operates from Terminal 4 at Cibao International Airport (STI), providing a smooth and convenient travel experience for passengers. With essential facilities such as check-in counters, baggage services, lounges, and dining options, travelers can enjoy a seamless journey. Whether you need assistance with flight inquiries, arrivals, departures, or general airport services, the resources available at Terminal 4 ensure a hassle-free experience.

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