When flying with Spirit Airlines at Greater Rochester International Airport (ROC), understanding the terminal layout and available facilities can make your journey smoother. Spirit Airlines operates from Terminal 5 at ROC, offering a range of services to ensure a seamless travel experience. Terminal 5 at ROC is a hub of activity, catering to both domestic and international travelers. The Spirit Airlines ROC Terminal is equipped with modern amenities, including expanded ticketing areas, efficient security checkpoints, and comfortable waiting lounges.

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What is the Spirit Airlines ROC Terminal Address?
The address for Spirit Airlines at ROC is:
1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport (ROC) Map
Visil All: Spirit Airlines Terminals
How to Contact Spirit Airlines Terminal ROC?
For any inquiries or assistance, you can reach Spirit Airlines at 1 (855) 728-3555. The Spirit Airlines customer service team is available to address your concerns, from flight schedules to baggage queries.
Airport Name | Greater Rochester International Airport |
Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
Greater Rochester International Airport Phone Number | +1-877-445-3112 / 1 585-753-7000 |
Spirit Airlines Contact Number | 1 (855) 728-3555 |
Greater Rochester International Airport Code | ROC |
Spirit Airlines Ticket Counter Hours | 24/7 |
Type | International |
Spirit Airlines ROC Terminal | Terminal 5 |
Spirit Airlines Official Website | https://www.spirit.com/ |
Official YouTube | https://www.youtube.com/ |
Official Twitter | https://x.com/SpiritAirlines |
Official Facebook | https://www.facebook.com/SpiritAirlines |
Official Instagram | https://www.instagram.com/spiritairlines/ |
Spirit Airlines Terminal ROC Departures
All Spirit Airlines flights depart from Terminal 5. Travelers are advised to arrive at least two hours before domestic flights and three hours before international flights to allow ample time for check-in and security.
Spirit Airlines Greater Rochester International Airport Arrivals Terminal
Domestic arrivals are also handled at Terminal 5, while international arrivals are processed at Terminal B at Greater Rochester International Airport.
Queries Handled by Spirit Airlines Greater Rochester International Airport
The queries handled by Spirit Airlines at Greater Rochester International Airport (ROC):

Query Type | Description |
---|---|
Spirit Airlines Flight Bookings | Assistance with Spirit Airlines new reservations, ticket changes, or cancellations. |
Baggage Services | Handling ROC lost baggage claims, tracking delayed bags, and fee inquiries. |
Special Assistance Requests | ROC Support for passengers with disabilities, elderly travelers, or families with young children. |
ROC Lost and Found Inquiries | Reporting and retrieving items lost at the terminal or on Spirit Airlines flights. |
General Flight Information | Details on ROC departure and arrival schedules, gate changes, and flight updates. |
Customer Complaints | Addressing feedback and concerns related to flights, services, or facilities. |
Spirit Airlines Refunds and Vouchers | Managing refund requests and resolving voucher-related issues. |
Spirit Airlines Seat Selection | Assistance with upgrading seats, choosing preferred seating, or modifying existing seat assignments. |
Travel Policies | Clarifications on Spirit Airlines’ policies regarding baggage, cancellations, and fees. |
Facilities and Services Available at Greater Rochester International Airport for Spirit Airlines
The facilities and services available at Greater Rochester International Airport (ROC) for Spirit Airlines passengers:
Category | Services/Facilities Available at ROC for Spirit Airlines |
---|---|
Terminal | Spirit Airlines operates from Terminal 5 (T5) at ROC. |
Check-in | ROC Ticket counters & self-service kiosks Online & mobile check-in available |
Baggage | Checked & carry-on baggage services (fees apply) Greater Rochester International Airport Baggage claim in Terminal 5 |
Security | TSA security checkpoints in Terminal 5 |
Dining | Multiple dining options in Terminal 5 (fast food, cafes, restaurants) |
Shopping | Retail stores, duty-free shops, & convenience stores |
Lounges | No dedicated Spirit lounge, but paid lounges (e.g., The Lounge by ROC) are accessible |
Wi-Fi | Free unlimited Wi-Fi available throughout ROC |
Charging Stations | Available in Terminal 5 |
Ground Transport | Ride-sharing (Uber/Lyft) at ROC-it lot Taxis, shuttles, & rental cars Public transit (FlyAway bus, Metro) |
Parking | Short-term & long-term parking available near Terminal 5 |
Special Assistance | ROC Wheelchair services, priority boarding, & ADA-compliant facilities |
Pet Relief Areas | Designated pet relief zones outside Terminal 5 |
Lost & Found | Contact ROC Lost & Found for misplaced items |
Conclusion
In conclusion, Spirit Airlines at Greater Rochester International Airport (ROC) ensures a smooth and efficient travel experience from Terminal 5. With its convenient location, modern facilities, and dedicated customer service team, passengers can confidently address queries related to flight bookings, baggage services, and more. Whether you’re departing or arriving, Spirit Airlines ROC Terminal offers everything you need for a hassle-free journey.
FAQs on Spirit Airlines ROC Terminal – Greater Rochester International Airport
What terminal is Spirit Airlines at Greater Rochester International Airport?
Spirit Airlines operates from Terminal 5 at ROC for departures and domestic arrivals.
How early should I arrive at Spirit Airlines Terminal at ROC?
What facilities are available at Spirit Airlines ROC Terminal?
Where do Spirit Airlines international arrivals land at Greater Rochester International Airport?
What phone number should I use for assistance at Spirit Airlines ROC Airport Terminal?
Are there dining options available at Spirit Airlines Terminal in ROC?
How do I find Spirit Airlines terminal for departures at Greater Rochester International Airport?
What queries are handled at Spirit Airlines ROC Terminal?
Is there parking near Spirit Airlines Terminal at ROC?
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