Srilankan Airlines BOM Terminal serves as the gateway for travelers flying with Srilankan Airlines at Mumbai Chhatrapati Shivaji Maharaj International Airport, offering a seamless and efficient travel experience. Operating from Terminal 4, the airline provides passengers with modern check-in counters, self-service kiosks, and streamlined baggage handling to make the departure process faster and more convenient. Srilankan Airlines Chhatrapati Shivaji Maharaj International Airport Terminal 4, flyers can enjoy hassle-free boarding processes, attentive ground staff, and well-organized gate areas designed to enhance passenger convenience.

The terminal 4 is equipped with a wide range of amenities, including comfortable seating areas, diverse dining options, retail shops, and duty-free outlets, allowing travelers to relax and make the most of their time before boarding. Passengers can also access essential services such as currency exchange, information desks, and medical assistance, ensuring a stress-free airport experience.
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What is the Srilankan Airlines BOM Terminal Address?
The Srilankan Airlines Chhatrapati Shivaji Maharaj International Airport Terminal is conveniently located at:
Mumbai, Maharashtra 400099, India
Chhatrapati Shivaji Maharaj International Airport (BOM) Map
Visit All: Srilankan Airlines Terminal
How to Contact Srilankan Airlines Terminal in BOM?
Below is a table for reaching out to Srilankan Airlines, complete with their designated terminal. We provide the link and phone number in table that reflect the latest information of Chhatrapati Shivaji Maharaj International Airport Terminal.
| Srilankan Airlines Contact Number | +94 197 331 979 |
| Airport Name | Chhatrapati Shivaji Maharaj International Airport |
| Chhatrapati Shivaji Maharaj International Airport Phone Number | +1-877-777-6741 / 91 22 6685 1010 |
| Chhatrapati Shivaji Maharaj International Airport Address | Mumbai, Maharashtra 400099, India |
| Chhatrapati Shivaji Maharaj International Airport Code | BOM |
| Srilankan Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| Srilankan Airlines BOM Terminal | Terminal 4 |
| Srilankan Airlines Official Website | https://www.srilankan.com/ |
| Official YouTube | https://www.youtube.com/@iflysrilankan |
| Official Twitter | https://x.com/flysrilankan |
| Official Facebook | https://www.facebook.com/flysrilankan/ |
| Official Instagram | https://www.instagram.com/srilankanairlinesofficial/ |
Departures Details for Srilankan Airlines Travelers at BOM Airport
Srilankan Airlines operates its departures from Terminal 4 at Chhatrapati Shivaji Maharaj International Airport, providing passengers with a streamlined and efficient travel experience. Travelers can use dedicated check-in counters or self-service kiosks for faster processing, while the terminal offers modern baggage drop facilities and clear signage to guide passengers through security screening and boarding procedures. Terminal 4 is equipped with a variety of amenities, including dining options, retail stores, duty-free shopping, lounges, and comfortable seating areas, ensuring travelers can relax before departure.
Arrivals Details for Srilankan Airlines Travelers at BOM Airport
Arriving passengers on Srilankan Airlines flights are welcomed at Terminal 4, where efficient immigration and customs procedures are in place. The terminal features well-marked pathways leading to baggage claim areas, helping travelers retrieve their luggage quickly and easily. Additional services include currency exchange, customer assistance desks, food outlets, and medical facilities to cater to the needs of passengers after long-haul flights.
Srilankan Airlines Seat Upgrades at BOM Terminal

Srilankan Airlines at Chhatrapati Shivaji Maharaj International Airport, passengers can enjoy convenient options for seat upgrades to enhance their travel experience. Operating from Terminal 4 at Chhatrapati Shivaji Maharaj International Airport, Srilankan Airlines offers the ability to upgrade seats to Premium Economy or Business Class, subject to availability. Travelers can request upgrades during online check-in, at the self-service kiosks, or directly at the staffed check-in counters at the terminal. Upgraded seating provides additional legroom, priority boarding, and enhanced in-flight amenities, ensuring a more comfortable and relaxing journey.
Srilankan Airlines Special Medical Requirements at BOM Terminal

The Srilankan Airlines BOM Terminal is fully equipped to accommodate passengers with special medical requirements, ensuring a safe and stress-free travel experience. Terminal 4 offers support for travelers needing oxygen, wheelchair assistance, or other medical equipment during check-in, security screening, and boarding. Passengers are encouraged to inform the airline in advance about their specific medical needs, and the staff at Srilankan Airlines Chhatrapati Shivaji Maharaj International Airport Terminal coordinate with airport personnel to provide priority assistance.
Services and Facilities provided by Srilankan Airlines BOM Airport
The Srilankan Airlines BOM Terminal at Chhatrapati Shivaji Maharaj International Airport, located in Terminal 4, offers a wide range of services and facilities designed to make travel comfortable, convenient, and efficient.
| Transport Links | Wi-Fi Access |
| Dining and Shopping | BOM Airport Special Assistance |
| BOM Airport Ground Transport Access | BOM Airport Lost & Found Services |
| Information Desk | Baggage Services |
| Currency Exchange | Check-in Services |
| BOM Airport Lounges | Flight Information Displays |
| Check-In & Security | Medical Assistance at BOM |
Some Tips for an Easy Flight Trip at BOM Airport with Srilankan Airlines
For a smooth and stress-free journey with Srilankan Airlines at BOM Terminal, planning ahead is key. Arrive at Terminal 4 at least three hours before your international flight to allow ample time for check-in, security screening, and document verification.
Srilankan Airlines Flight Status & Schedule Updates at BOM Terminal

Passengers flying with Srilankan Airlines at BOM Terminal can easily access real-time flight status and schedule updates to ensure a smooth travel experience. Operating from Terminal 4, Srilankan Airlines provides flight information through airport digital display boards, customer service counters, and the airline’s official website or mobile app. Travelers are advised to check their departure and arrival times in advance to stay informed about gate changes, delays, or cancellations.
Ticket Cancellations and Refunds Policies at BOM Airport
Srilankan Airlines at Chhatrapati Shivaji Maharaj International Airport, passengers can manage ticket cancellations and request refunds directly at the airline’s service counters in Terminal 4. Staff are available to assist with rebooking, fare adjustments, and explaining the airline’s cancellation policies. Passengers can also initiate cancellations online or via the customer service hotline, but on-site support ensures personalized guidance for any travel-related issues.
Srilankan Airlines Baggage Policies & Lost/Delayed Luggage Claims at BOM Airport

The Srilankan Airlines Chhatrapati Shivaji Maharaj International Airport Terminal provides clear baggage policies for both cabin and checked luggage, ensuring passengers understand allowances and restrictions before departure. In the event of lost or delayed baggage, travelers can file claims at the dedicated baggage service desk in Terminal 4. The staff coordinates with airport authorities to track and expedite the return of luggage, offering timely updates and assistance.
Parking Facilities for Srilankan Airlines Travelers at BOM Terminal
Terminal 4 at BOM Airport offers convenient parking facilities for Srilankan Airlines passengers, including short-term, long-term, and valet options. Well-marked parking areas, shuttle services, and easy access to the terminal make parking simple and stress-free for travelers arriving by car. Advanced reservations are recommended during peak travel periods to ensure availability.
Conclusion
The Srilankan Airlines BOM Terminal at Chhatrapati Shivaji Maharaj International Airport, located in Terminal 4, provides passengers with a seamless, comfortable, and well-organized travel experience. From modern check-in counters and self-service kiosks to streamlined baggage handling, travelers enjoy convenience at every step of their journey. Terminal 4 is equipped with a wide range of amenities, including dining options, retail stores, duty-free shopping, lounges, Wi-Fi, currency exchange, medical assistance, and special support for passengers with medical needs or unaccompanied minors. Srilankan Airlines also offers seat upgrades, flight status updates, and efficient handling of ticket cancellations, refunds, and baggage claims to ensure a stress-free experience.
FAQs on Srilankan Airlines BOM Terminal – Chhatrapati Shivaji Maharaj International Airport
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SriLankan Airlines Other Locations

+1-877-777-6741