TUI Airways generally operates from Terminal 5 at Santa Barbara Airport (SBA), a modern terminal known for its efficient layout and passenger-friendly amenities. Passengers flying with TUI Airways SBA Terminal can enjoy a wide range of facilities including duty-free shopping, restaurants, cafés, charging stations, and comfortable seating areas before boarding. Terminal 5 are structured to handle international traffic efficiently, though travelers are encouraged to arrive early to allow sufficient time for check-in and screening. Terminal 5 also offers smooth check-in services, self-service kiosks, and dedicated airline counters that help streamline the departure process for international travelers. Since terminal assignments may change, passengers should always confirm their departure terminal with TUI Airways or SBA Airport prior to travel for the most accurate and up-to-date information.

Table of Contents
What is the TUI Airways SBA Terminal Address?
TUI Airways SBA Terminal address is:
500 James Fowler Rd, Santa Barbara, CA 93117, American States
Santa Barbara Airport (SBA) Map
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How to Contact TUI Airways Terminal in SBA?
Below we provide the contact information for reaching out to TUI Airways at Santa Barbara Airport, complete with their designated terminal, address, and website links.
| Santa Barbara Airport Phone Number | +1-877-777-6741 / 1 805-967-7111 |
| Santa Barbara Airport Address | 500 James Fowler Rd, Santa Barbara, CA 93117, American States |
| Airport Name | Santa Barbara Airport |
| TUI Airways Contact Number | +44 20 3451 2688 |
| Santa Barbara Airport Code | SBA |
| TUI Airways Ticket Counter Hours | 24/7 |
| Type | International |
| TUI Airways SBA Terminal | Terminal 5 |
| TUI Airways Official Website | https://www.tui.co.uk/ |
| Official YouTube | https://www.youtube.com/@tuiukholidays |
| Official Twitter | https://x.com/TUIUK |
| Official Facebook | https://www.facebook.com/TUIUnitedKingdom/ |
| Official Instagram | https://www.instagram.com/tuiuk/ |
Departures Details of Terminal for TUI Airways Travelers at SBA Airport
The TUI Airways SBA Terminal departure experience is designed to provide international travelers with a smooth and efficient start to their journey. Passengers departing from Santa Barbara Airport are advised to arrive well in advance to complete check-in, baggage drop, and security screening without stress. At the TUI Airways Santa Barbara Airport, travelers can access airline check-in counters, self-service kiosks (when available), and helpful airport staff to assist with travel documentation and special requests. The departure terminal offers a range of passenger amenities, including dining options, retail stores, duty-free shopping, comfortable seating areas.
Arrivals Details of Terminal for TUI Airways Travelers at SBA Airport
Upon landing in Santa Barbara, California, passengers arriving at the TUI Airways SBA Terminal 5 will proceed through immigration, baggage claim, and customs facilities located within the designated international arrivals area. The arrivals terminal is equipped to handle international travelers efficiently, with clear directions to passport control and luggage collection belts. After clearing customs, travelers can easily access ground transportation services including taxis, ride-share options, airport shuttles, rental cars.
Special Assistance at SBA Terminal

The TUI Airways SBA Terminal offers a range of special assistance services to ensure a comfortable and accessible travel experience for all passengers. Travelers requiring wheelchair assistance, mobility support, or priority services can request help in advance through TUI Airways or directly at the airport. The SBA terminal is equipped with accessible check-in counters, elevators, ramps, and clearly marked pathways to support passengers with reduced mobility. Trained airport staff are available throughout the terminal to assist with security screening, boarding procedures, and baggage handling when needed.
Services and Facilities provided by TUI Airways at SBA Airport
Services and facilities provided by TUI Airways at SBA Airport are designed to ensure a smooth and comfortable travel experience for international passengers using the TUI Airways SBA Terminal.
| SBA Airport Lost & Found Services | Transport Links at SBA |
| SBA Airport Ground Transport Access | Check-In & Security at SBA |
| Check-in Services | SBA Luggage Storage |
| Dining and Shopping | SBA Airport Lounges |
| Wi-Fi Access | SBA Children’s Facilities |
| Flight Information Displays at SBA | Currency Exchange at SBA |
| SBA Airport Special Assistance | Baggage Services |
Tips provided by TUI Airways for an Easy Flight Trip at SBA Airport
TUI Airways provides helpful tips to ensure an easy and stress-free flight experience at Santa Barbara Airport, especially for passengers using the TUI Airways Santa Barbara Airport Terminal.
TUI Airways Flight Status & Schedule Updates at SBA Terminal

Passengers traveling through the TUI Airways SBA Terminal are encouraged to stay informed about real-time flight status and schedule updates to ensure a smooth journey. TUI Airways provides regular updates regarding departures, arrivals, delays, or gate changes through official airline notifications, airport display screens, and customer service desks at SBA Airport. Travelers can also check flight schedules online before arriving at the airport to plan their check-in and security timing efficiently.
TUI Airways Ticket Cancellations and Refunds Policies at SBA Airport
The TUI Airways Santa Barbara Airport supports passengers with ticket cancellations and refund-related assistance based on the airline’s fare rules and booking conditions. Travelers needing to cancel or modify their bookings can seek guidance through TUI Airways customer support channels or designated service counters at SBA Airport. Refund eligibility may depend on ticket type, fare class, and timing of the request. It is recommended that passengers review cancellation terms in advance to better understand applicable fees and refund timelines.
Baggage Policies & Lost/Delayed Luggage Claims at SBA Airport

Understanding baggage policies is essential for travelers using the TUI Airways SBA Terminal. TUI Airways has specific guidelines for checked baggage, carry-on allowances, and excess luggage that passengers should review before arrival. In cases of lost or delayed luggage, travelers can report the issue at the baggage service desk located in the arrivals area of SBA Airport. Prompt reporting and proper documentation help ensure quicker resolution and tracking of luggage claims at the TUI Airways Santa Barbara Airport.
TUI Airways Check-in Process at SBA Terminal

The check-in process at the TUI Airways SBA Terminal is designed to be efficient and traveler-friendly. Passengers can complete check-in at designated airline counters, where staff assist with seat assignments, baggage drop, and travel documentation verification. When available, online check-in options help save time at the airport. Arriving early and following terminal signage allows travelers to move smoothly from check-in to security screening, ensuring a relaxed start to their journey from Santa Barbara Airport.
Conclusion
The TUI Airways SBA Terminal at Santa Barbara Airport offers a well-organized, passenger-focused travel experience for international travelers flying to and from Santa Barbara, California. Operating primarily from Terminal 5, TUI Airways ensures smooth check-in procedures, efficient security screening, and access to modern facilities such as dining outlets, duty-free shopping, lounges, Wi-Fi, and special assistance services. From detailed arrivals and departures handling to clear baggage policies, flight status updates, and reliable customer support, every aspect of the journey is designed for convenience and comfort. With excellent ground transportation connectivity, helpful airport staff, and multiple passenger amenities, the TUI Airways Santa Barbara Airport Terminal supports a stress-free airport experience.
FAQs on TUI Airways SBA Terminal – Santa Barbara Airport
Which terminal does TUI Airways operate from at SBA Airport?
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How can I contact TUI Airways at SBA Airport?
TUI Airways Other Locations

+1-877-777-6741