Viva Aerobus, one of Mexico’s leading low-cost airlines, operates at PRG Airport in Prague, offering budget-friendly flights to various destinations in world. The airline operates out of Terminal 1 at Václav Havel Airport Prague which serves a variety of international carriers, making it an easy hub for connecting flights. Travelers flying with Viva Aerobus PRG Terminal can expect a streamlined check-in process, with staff available to assist with baggage, ticketing, and boarding procedures. Passengers can take advantage of Viva Aerobus’ affordable fares and flexible scheduling, while enjoying efficient services at PRG. Whether you’re traveling for business or leisure, Viva Aerobus guarantees an affordable and hassle-free journey, with the added convenience of its easy access to PRG’s well-connected transport links.

The terminal 1 itself is equipped with numerous amenities, including comfortable seating areas, dining options, and duty-free shops, ensuring a smooth and pleasant travel experience. For those with long layovers, there are lounges available for relaxation.
Table of Contents
What is the Viva Aerobus PRG Terminal Address?
Viva Aerobus operates from Terminal 1 at Václav Havel Airport Prague (PRG). The full address is:
Aviatická, 160 08 Praha 6, Czechia
Václav Havel Airport Prague (PRG) Map
View All: Viva Aerobus Terminal
How to Contact Viva Aerobus Terminal in PRG?
Viva Aerobus PRG Terminal, passengers can visit their check-in counters located in Terminal 1 or see our contact table below that provide all the information related to airlines.
| Václav Havel Airport Prague Phone Number | +1-877-777-6741 / 420 220 111 888 |
| Václav Havel Airport Prague Address | Aviatická, 160 08 Praha 6, Czechia |
| Airport Name | Václav Havel Airport Prague |
| Viva Aerobus Contact Number | (866) 359-8482 |
| Václav Havel Airport Prague Code | PRG |
| Viva Aerobus Ticket Counter Hours | 24/7 |
| Type | International |
| Viva Aerobus PRG Terminal | Terminal 1 |
| Viva Aerobus Official Website | https://www.vivaaerobus.com/en-us/ |
| Official YouTube | https://www.youtube.com/@VivaAerobusMX |
| Official Twitter | https://x.com/VivaAerobus |
| Official Facebook | https://www.facebook.com/VivaAerobus/ |
| Official Instagram | https://www.instagram.com/vivaaerobus/ |
Departures Detail of Terminals for Viva Aerobus Travelers at PRG Airport
Viva Aerobus travelers departing from Prague will find their flights operating from Terminal 1 at Václav Havel Airport Prague, commonly referred to as the Viva Aerobus PRG Terminal. Terminal 1 is designed to handle international travel efficiently and offers dedicated check-in counters for Viva Aerobus passengers, making the departure process smooth and organized. Travelers are advised to arrive at least three hours before departure to complete check-in, baggage drop, and security screening without stress.
Arrivals Detail of Terminals for Viva Aerobus Travelers at PRG Airport
Passengers arriving in Prague on Viva Aerobus flights will also disembark at Terminal 1, the designated Viva Aerobus Václav Havel Airport Prague Terminal for international arrivals. Upon landing, travelers proceed through U.S. Customs and Border Protection, followed by baggage claim conveniently located within the terminal. Terminal 1 provides easy access to ground transportation options, including taxis, ride-share services, airport shuttles, and the AirTrain for connections to Prague and surrounding areas.
Special Assistance (Unaccompanied Minor, Wheelchair) for Viva Aerobus Travelers at PRG Terminal

Viva Aerobus is committed to providing safe and comfortable travel for all passengers, including those who require special assistance at the Viva Aerobus PRG Terminal. Travelers requesting wheelchair assistance can easily arrange the service during booking or at the check-in counter in Terminal 1, where trained airport staff are available to assist from check-in through boarding. For unaccompanied minors, Viva Aerobus follows strict safety protocols to ensure a secure journey, including dedicated supervision from check-in to arrival. Parents or guardians are advised to arrive early at the Viva Aerobus Václav Havel Airport Prague Terminal to complete required documentation and coordination with airline staff.
Viva Aerobus Check-in Process at PRG Terminal

The check-in process at the Viva Aerobus PRG Terminal is simple and efficient, helping travelers start their journey with ease. Passengers can check in online through the Viva Aerobus website or mobile app to save time, or visit the airline’s dedicated check-in counters at Terminal 1 for in-person assistance. It is recommended to arrive at least three hours before international departures to allow enough time for baggage drop, security screening, and immigration procedures. Clear signage, helpful staff, and organized queues at the Viva Aerobus Václav Havel Airport Prague Terminal ensure a stress-free check-in experience.
Tips Provided by Viva Aerobus to make Stress-Free Journey at PRG Airport
Viva Aerobus provides several helpful tips to ensure a stress-free journey at PRG Airport, especially for travelers using the Viva Aerobus PRG Terminal.
Viva Aerobus Baggage Policies & Lost/Delayed Luggage Claims at PRG Airport

Travelers flying through the Viva Aerobus PRG Terminal should review the airline’s baggage policies in advance to ensure a smooth airport experience. Viva Aerobus operates on a low-cost model, meaning carry-on and checked baggage allowances may vary depending on the fare type purchased. Passengers can add extra baggage online to save on airport fees. In case of lost or delayed luggage at PRG Airport, travelers should immediately report the issue at the Viva Aerobus baggage service desk located in Terminal 1.
Viva Aerobus Flight Status & Schedule Updates at PRG Terminal

Staying informed about flight status is essential for passengers traveling via the Viva Aerobus PRG Terminal. Viva Aerobus recommends checking real-time flight schedules and updates through its official website or mobile app before arriving at PRG Airport. Terminal 1 also features digital flight information screens displaying departure and arrival details, gate changes, and boarding times, helping travelers stay updated and prepared throughout their journey.
Smoking Areas for Viva Aerobus Passengers at PRG International Airport
For passengers using the Viva Aerobus PRG Terminal, it is important to note that smoking is not permitted inside Terminal 1 or any indoor areas of PRG Airport. Designated smoking areas are located outside the terminal building in clearly marked zones. Travelers should plan accordingly and allow extra time to exit and re-enter the terminal while complying with airport security regulations.
Ticket Cancellation and Booking Policies at PRG Terminal
Viva Aerobus offers flexible booking options for travelers departing from the Viva Aerobus Václav Havel Airport Prague Terminal 1, with ticket cancellation and change policies depending on the fare type selected. Passengers can manage bookings, request cancellations, or make changes online or through customer service. It is advisable to review fare rules at the time of booking to understand applicable fees or refund conditions, ensuring a hassle-free travel experience at PRG Airport.
Facilities and Services Available at Václav Havel Airport Prague for Viva Aerobus
Václav Havel Airport Prague offers a wide range of facilities and services for passengers flying with Viva Aerobus from Terminal 1, commonly known as the Viva Aerobus PRG Terminal, to ensure a comfortable and convenient travel experience.
| PRG Check-in Counters | PRG Children’s Facilities |
| Wi-Fi and Charging Stations | Dining and Retail Shops at PRG |
| Medical Assistance at PRG | Baggage Services |
| Accessibility Services at PRG | Transportation Services |
| Business Class Services | Security Screening at PRG |
| Currency Exchange at PRG | Customer Service Assistance |
| PRG Airport Lost & Found Services | PRG Luggage Storage |
Conclusion
Traveling with Viva Aerobus through Václav Havel Airport Prague is a convenient and budget-friendly experience, especially for passengers using Terminal 1, widely known as the Viva Aerobus PRG Terminal. With efficient check-in procedures, dedicated customer support, and well-organized departure and arrival services, Viva Aerobus ensures a smooth journey for both leisure and business travelers. Terminal 1 offers modern amenities, dining and shopping options, accessibility services, and reliable transportation links, making airport navigation easy and comfortable.
FAQs on Viva Aerobus PRG Terminal – Václav Havel Airport Prague
Which terminal does Viva Aerobus use at PRG Airport?
How early should I arrive at the Viva Aerobus PRG Terminal?
What should I do if my luggage is lost or delayed at PRG?
What transportation options are available from Terminal 1 at PRG?
Does the Viva Aerobus PRG Terminal offer Wi-Fi and charging stations?
What is the official contact number for Viva Aerobus at PRG Terminal 1?
Are there any premium lounges available at PRG Terminal 1 for Viva Aerobus passengers?
Viva Aerobus Other Locations

+1-877-777-6741