The Wizz Air HAV Terminal, a popular low-cost European airline, provides passengers with an efficient and budget-friendly travel experience supported by organized airport services. Travelers flying with Wizz Air at HAV Terminal 1 can expect streamlined check-in procedures, clearly marked service counters, and helpful staff assistance for boarding and baggage services. The terminal 1 offers modern amenities such as comfortable seating areas, free Wi-Fi access, charging stations, and flight information displays to keep passengers informed. In addition, passengers have access to a wide variety of dining options, cafés, retail stores, and duty-free shopping to enhance their pre-flight experience. To avoid delays, passengers are advised to arrive at the airport early, complete online check-in when possible, and stay updated on flight schedules.

Table of Contents
What is the Wizz Air HAV Terminal Address?
Wizz Air HAV Terminal address is:
Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba
José Martí International Airport (HAV) Map
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How to Contact Wizz Air Terminal in HAV?
To get in touch with the Wizz Air José Martí International Airport (HAV) Terminal, passengers can see the table that shows all the information related to airlines:
| José Martí International Airport Phone Number | +1-877-777-6741 / 53 7 2664644 |
| José Martí International Airport Address | Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba |
| Airport Name | José Martí International Airport |
| José Martí International Airport Code | HAV |
| Wizz Air Ticket Counter Hours | 24/7 |
| Type | International |
| Wizz Air HAV Terminal | Terminal 1 |
| Wizz Air Official Website | https://www.wizzair.com/en-gb |
| Official YouTube | https://www.youtube.com/@WizzAir |
| Official Twitter | https://x.com/wizzair |
| Official Facebook | https://www.facebook.com/wizzair/ |
| Official Instagram | https://www.instagram.com/wizzair/ |
Services and Facilities Offered By Wizz Air at HAV International Airport
The Wizz Air HAV Terminal at José Martí International Airport offers a range of modern services and facilities designed to ensure a smooth and comfortable travel experience for passengers.
- HAV Airport Self-Service Kiosks
- Charging Stations at HAV Terminal
- HAV Airport Comfortable Seating Areas
- Flight Information Displays
- Retail Stores & Duty-Free Shops
- HAV Airport Baggage Assistance
- Special Assistance Services at HAV Airport
- Currency Exchange
- HAVLost-and-Found Services
- Ground Transportation Access
Departures Details of Terminal for Wizz Air Travelers at HAV Airport
Wizz Air operates its departures from Terminal 1 at José Martí International Airport, providing travelers with a well-organized and efficient departure experience. Passengers flying with Wizz Air are advised to arrive at least three hours before international flight departures to allow sufficient time for check-in, security screening, and immigration procedures. The terminal features dedicated Wizz Air check-in counters, self-service kiosks, and helpful ground staff to ensure a smooth process.
Arrivals Details of Terminal for Wizz Air Travelers at HAV Airport
Arriving Wizz Air passengers land at Terminal 1 of HAV Airport, ensuring a consistent and organized entry experience. Upon arrival at the Wizz Air HAV Terminal, passengers proceed through U.S. Customs and Border Protection, where immigration and baggage claim areas are clearly marked and efficiently managed. The terminal offers a variety of ground transportation options, including AirTrain, taxis, ride-sharing services, buses, and car rentals, to help passengers reach their final destination quickly and comfortably.
Wizz Air Special Assistance at HAV Terminal

The Wizz Air HAV Terminal at José Martí International Airport provides comprehensive special assistance services to ensure a comfortable and stress-free travel experience for all passengers. Elderly travelers, passengers with reduced mobility, and those with disabilities can request assistance for check-in, boarding, and deplaning. Wheelchairs and mobility aids are available upon request, and airport staff are trained to provide personalized support throughout the terminal. Clear signage, priority security lanes, and accessible restrooms further enhance convenience.
Transport Links for Wizz Air Travelers at HAV Terminal
The Wizz Air HAV Terminal offers a variety of convenient transportation options to help passengers reach their destinations quickly and efficiently. Travelers can use the AirTrain HAV to connect with subway lines, Long Island Rail Road, and parking areas. Taxis, ride-sharing services, and shuttle buses are readily available outside Terminal 1 for easy ground transport. Additionally, car rental counters are conveniently located within the terminal for passengers planning to drive themselves.
Queries Handled by Wizz Air HAV Terminal to Provide Stress-Free Journeys
The Wizz Air HAV Terminal is dedicated to providing passengers with a stress-free and smooth travel experience by handling a wide range of queries and travel needs. Passengers can receive assistance with flight bookings, check-in procedures, boarding passes, and seat selection, ensuring a seamless start to their journey.
Wizz Air Flight Status & Schedule Updates at HAV Terminal

Passengers traveling through the Wizz Air HAV Terminal can easily stay updated on flight schedules and status. Real-time flight information is displayed on digital monitors throughout Terminal 1, showing departure times, gate assignments, and any delays or changes. Travelers are encouraged to also check the official Wizz Air website or mobile app for the latest updates.
Wizz Air Baggage Policies & Lost/Delayed Luggage Claims at HAV Airport
The Wizz Air HAV Terminal provides clear guidelines for baggage policies, including carry-on limits, checked baggage allowances, and applicable fees. Passengers can drop off luggage at dedicated counters during check-in and track their bags using Wizz Air’s baggage system. In the event of lost, delayed, or damaged luggage, travelers can report issues at the baggage service desk in Terminal 1, where staff offer support for claims, tracking, and resolution.
Hotels near José Martí International Airport (HAV)

Travelers flying with Wizz Air often benefit from staying at hotels near HAV Airport, offering convenience for early departures or late arrivals. Several nearby hotels provide shuttle services to Terminal 1, comfortable rooms, dining facilities, and business amenities, making them ideal for both leisure and business travelers.
Wizz Air Ticket Cancellation and Booking Policies at HAV Terminal
Wizz Air passengers at HAV Terminal can manage ticket cancellations, changes, and bookings through the airline’s website, mobile app, or the ticketing counters at Terminal 1. Policies vary depending on fare type and booking class, with some tickets eligible for partial or full refunds while others may incur change or cancellation fees. Staff at the terminal assist passengers with rebooking, refunds, and inquiries to ensure a smooth and hassle-free travel experience.
Conclusion
The Wizz Air HAV Terminal 1 at José Martí International Airport provides travelers with a well-organized, efficient, and passenger-friendly experience for both departures and arrivals. From streamlined check-in counters, self-service kiosks, and professional staff assistance to modern amenities like comfortable seating, free Wi-Fi, charging stations, and flight information displays, the terminal is designed to make travel seamless and stress-free. Passengers can enjoy a variety of dining options, retail stores, and duty-free shopping, while also accessing essential services such as baggage assistance, special assistance for elderly or disabled travelers, currency exchange, and lost-and-found support.
FAQs on Wizz Air HAV Terminal – José Martí International Airport
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+1-877-777-6741