As one of China’s premier airlines, Xiamen Airlines ensures smooth check-ins, convenient services, and efficient boarding processes at their dedicated terminal. Xiamen Airlines DUS Terminal 4 offers a seamless and comfortable travel experience for passengers flying through Düsseldorf Düsseldorf Airport. Travelers flying with Xiamen Airlines that operates from Terminal 4 at Düsseldorf Airport can enjoy a variety of amenities, including modern waiting lounges, free Wi-Fi, and duty-free shopping. The airline’s commitment to quality service makes the DUS Terminal a welcoming space for both business and leisure travelers. Passengers can expect quick connections and reliable flight schedules, with Xiamen Airlines’ staff available to assist with any travel needs.

Additionally, The Airlines well-maintained check-in counters and baggage handling ensure that the journey is as stress-free as possible. As travel between the U.S. and China continues to grow, Xiamen Airlines at DUS Terminal 4 is a key player in providing efficient and enjoyable travel options.
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What is the Xiamen Airlines DUS Terminal Address?
Xiamen Airlines DUS Terminal address is:
Flughafenstraße 120, 40474 Düsseldorf, Germany
Düsseldorf Airport (DUS) Map
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How to Contact Xiamen Airlines Terminal in DUS?
Passengers can contact Xiamen Airlines’s customer service through their official website or by calling their dedicated phone lines for DUS Airport inquiries, which are given below in table form:
| Düsseldorf Airport Phone Number | +1-877-777-6741 / 49 211 421-0 |
| Düsseldorf Airport Address | Flughafenstraße 120, 40474 Düsseldorf, Germany |
| Airport Name | Düsseldorf Airport |
| Xiamen Airlines Contact Number | (844) 629-5557 |
| Düsseldorf Airport Code | DUS |
| Xiamen Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| Xiamen Airlines DUS Terminal | Terminal 4 |
| Xiamen Airlines Official Website | https://www.xiamenair.com/en-us/ |
| Official YouTube | https://www.youtube.com/@xiamenairlines9201 |
| Official Twitter | https://x.com/XiamenAirlines |
| Official Facebook | https://www.facebook.com/XiamenAirlines/ |
| Official Instagram | https://www.instagram.com/xiamenairlines/ |
Departures Details of Terminal for Xiamen Airlines Travelers at DUS Airport
Xiamen Airlines operates its international departures from Terminal 4 at Düsseldorf Airport, offering passengers a smooth and well-organized departure experience. Travelers flying from the Xiamen Airlines DUS Terminal are advised to arrive at least three hours before scheduled departure for international flights to allow sufficient time for check-in, security screening, and immigration procedures. The terminal features dedicated Xiamen Airlines check-in counters, efficient baggage handling, and helpful ground staff to assist passengers.
Arrivals Details of Terminal for Xiamen Airlines Travelers at DUS Airport
Upon arrival, Xiamen Airlines flights also land at Terminal 4 at DUS Airport, ensuring consistency and ease for international travelers. Passengers arriving at the Xiamen Airlines DUS Terminal proceed through U.S. Customs and Border Protection, where immigration and baggage claim facilities are clearly marked and efficiently managed. The terminal provides access to ground transportation options such as taxis, ride-sharing services, AirTrain connections, and car rentals, allowing seamless onward travel.
Xiamen Airlines Shopping and Dining Options at DUS Terminal
Travelers passing through the Xiamen Airlines DUS Terminal can enjoy a wide selection of shopping and dining options designed to enhance the airport experience. DUS Terminal 4 features duty-free stores offering perfumes, cosmetics, electronics, and luxury goods, making it convenient for international passengers to shop before departure. In addition to retail outlets, the terminal offers diverse dining choices, including quick-service cafés, international cuisine, and grab-and-go food options.
Xiamen Airlines Ticket Cancellation and Refund Policies at DUS Terminal
The ticket cancellation and refund policies for passengers flying from the Xiamen Airlines DUS Terminal depend on the fare type, booking class, and ticket conditions. Travelers are advised to review their ticket rules carefully before making changes or cancellations. Refund eligibility may vary, with some fares allowing free or low-cost changes, while others may involve cancellation fees. Passengers can manage cancellations or refund requests online through the airline’s official website or by visiting the Xiamen Airlines ticketing counter at DUS Terminal 4.
Facilities and Services Available at Düsseldorf Airport for Xiamen Airlines
Düsseldorf Airport offers a wide range of modern facilities and services for passengers traveling through the Xiamen Airlines DUS Terminal, ensuring a comfortable and efficient airport experience.
| DUS Children’s Facilities | DUS Luggage Storage |
| DUS Airport Ground Transport Access | Check-In & Security at DUS |
| Information Desk | Transport Links at DUS |
| DUS Airport Special Assistance | Currency Exchange at DUS |
| Wi-Fi Access | Flight Information Displays at DUS |
| DUS Airport Lost & Found Services | Medical Assistance |
Advice Provided by Xiamen Airlines DUS Terminal to Make Stress-Free Journey
The Xiamen Airlines DUS Terminal 4 provides helpful advice to ensure passengers enjoy a stress-free and smooth travel experience. Travelers are encouraged to arrive at the airport at least three hours before international departures to allow enough time for check-in, security screening, and immigration procedures.
Xiamen Airlines Flight Status & Schedule Updates at DUS Terminal

Passengers traveling through the Xiamen Airlines DUS Terminal can easily stay informed about flight status and schedule updates. Real-time flight information is displayed on digital screens throughout the terminal, showing departure times, arrival updates, gate changes, and delays. Travelers are also encouraged to check updates via the official Xiamen Airlines website or mobile notifications for the most accurate information.
Baggage Assistance and Claims for Xiamen Airlines Passengers at DUS Airport
Baggage services at the Xiamen Airlines DUS Terminal are designed to provide convenience and reliability for international travelers. Dedicated baggage drop counters are available during check-in, while arriving passengers can collect their luggage from clearly marked baggage claim areas in Terminal 4. In case of delayed, damaged, or missing baggage, passengers can report issues at the Xiamen Airlines baggage service desk, where trained staff offer prompt assistance and tracking support.
Xiamen Airlines Pet Relief Areas at DUS Terminal
Düsseldorf Airport provides designated pet relief areas to support travelers flying with pets through the Xiamen Airlines DUS Terminal. These areas are designed to offer a clean and comfortable space for pets to relieve themselves before or after flights. Located within accessible areas of the terminal, pet relief stations are well-maintained and clearly signposted, helping pet owners manage travel needs conveniently while complying with airport and airline regulations.
Check-In Process at DUS Terminal

The check-in process at the Xiamen Airlines DUS Terminal is streamlined to ensure a smooth start to your journey. Passengers can choose between online check-in, self-service kiosks, or staffed check-in counters at Terminal 4. It is recommended to arrive at least three hours before international departures to complete baggage drop, document verification, and security procedures without stress. Friendly Xiamen Airlines staff are available throughout the terminal to assist with seat selection, baggage requirements, and boarding passes, ensuring an efficient and comfortable check-in experience.
Conclusion
Traveling through the Xiamen Airlines DUS Terminal 4 offers passengers a well-organized, comfortable, and efficient airport experience at Düsseldorf Airport. From streamlined check-in procedures and reliable baggage handling to modern facilities, shopping, dining, and dedicated customer support, Xiamen Airlines ensures every aspect of the journey is smooth and traveler-friendly. With clear arrivals and departures processes, real-time flight updates, pet relief areas, special assistance services, and convenient ground transportation options, Terminal 4 is well-equipped to meet the needs of international travelers.
FAQs on Xiamen Airlines DUS Terminal – Düsseldorf Airport
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Xiamen Airlines Other Locations

+1-877-777-6741