The Air Serbia at Helsinki-Vantaa Airport (HEL) provides travelers with a seamless and efficient gateway to both the Finland and Europe. Operating from Terminal 1, Air Serbia ensures that passengers experience streamlined services from check-in to boarding, making international travel comfortable and hassle-free. The terminal 1 is equipped with modern facilities, including organized check-in counters, digital kiosks, mobile boarding pass options, and dedicated baggage drop-off points, allowing travelers to navigate the airport with ease. The Air Serbia HEL Terminal offers quick access to immigration, customs, and baggage claim areas, as well as convenient ground transportation options including taxis, rideshares, the AirTrain.

Additionally, special assistance services are available for travelers with reduced mobility or other accessibility needs, ensuring a safe and comfortable journey for all passengers. With a focus on efficiency, convenience, and quality service, the Air Serbia HEL Terminal makes transatlantic travel smooth and stress-free for both leisure and business travelers.
Table of Contents
What is the Air Serbia HEL Terminal Address?
The Air Serbia HEL Terminal Address is:
Lentäjänkuja 1, 01530 Vantaa, Finland
Helsinki-Vantaa Airport (HEL) Map
View All: Air Serbia Terminal
How to Contact Air Serbia Terminal in HEL?
See the table below for all the details about the Air Serbia HEL Terminal, including the phone number and links that will assist travelers get to the right place.
| Airport Name | Helsinki-Vantaa Airport |
| Helsinki-Vantaa Airport Address | Lentäjänkuja 1, 01530 Vantaa, Finland |
| Helsinki-Vantaa Airport Phone Number | +1-877-777-6741 / 358 20 7083000 |
| Air Serbia Contact Number | 718-725-8642 |
| Helsinki-Vantaa Airport Code | HEL |
| Air Serbia Ticket Counter Hours | 24/7 |
| Type | International |
| Air Serbia HEL Terminal | Terminal 1 |
| Air Serbia Official Website | https://www.airserbia.com/en |
| Official YouTube | https://www.youtube.com/airserbia |
| Official Twitter | https://x.com/airserbia |
| Official Facebook | https://www.facebook.com/airserbia |
| Official Instagram | https://www.instagram.com/airserbia/ |
Facilities and Services Available at Helsinki-Vantaa Airport for Air Serbia
The Air Serbia at Helsinki-Vantaa Airport Terminal 1 offers a comprehensive range of facilities and services designed to ensure a smooth and comfortable travel experience for passengers.
| Wi-Fi Access | Transport Links at HEL |
| Dining and Shopping | HEL Airport Special Assistance |
| HEL Airport Ground Transport Access | Check-In & Security at HEL |
| HEL Airport Lounges | Information Desk |
| Currency Exchange at HEL | Check-in Services |
| Medical Assistance | Flight Information Displays at HEL |
| HEL Airport Lost & Found Services | Baggage Services |
Departures Details of Terminal for Air Serbia Travelers at HEL Terminal
Passengers departing with Air Serbia from Helsinki can enjoy a smooth and efficient experience at the Air Serbia HEL Terminal 1. The terminal is designed to handle international departures efficiently, featuring organized check-in counters, self-service kiosks, and digital check-in options that help travelers save time. Passengers can also use mobile boarding passes for a faster and more convenient boarding process. Terminal 1 offers a range of amenities, including restaurants, cafes, retail stores, and duty-free shopping, allowing travelers to relax or shop before their flight.
Arrivals Details of Terminal for Air Serbia Travelers at HEL Terminal
For travelers arriving at HEL with Air Serbia HEL Terminal 1, provides an organized and efficient arrivals process. Upon landing, passengers can quickly navigate through immigration, customs, and baggage claim areas with clear signage guiding them throughout the terminal. Ground transportation is easily accessible, including taxis, rideshares, the AirTrain, and public transit, offering smooth connections to Manhattan and surrounding regions. Terminal 1 also provides lost and found services, special assistance for passengers with reduced mobility, and helpful customer service desks, ensuring a comfortable and convenient experience for all arrivals.
Air Serbia Lost and Found Services at HEL Terminal
The Air Serbia Helsinki-Vantaa Airport Terminal 1 provides dedicated lost and found services to assist travelers in recovering misplaced or lost items during their journey. Whether it’s luggage, personal belongings, or important travel documents, passengers can report their lost items directly at the terminal’s Lost and Found office, where trained staff coordinate with Air Serbia and airport authorities to efficiently locate and return missing possessions. Clear signage and helpful customer service desks make it easy for travelers to access these services, ensuring a stress-free resolution in case of lost items.
Queries Handled by Air Serbia Helsinki-Vantaa Airport
The Air Serbia HEL Terminal at Helsinki-Vantaa Airport is equipped to handle a wide range of passenger queries, ensuring a smooth and hassle-free travel experience. Travelers can get assistance with flight information, check-in procedures, boarding passes, and baggage policies, including guidance on size and weight limits for both carry-on and checked luggage.
Air Serbia Baggage Policies & Lost/Delayed Luggage Claims at HEL Airport

The Air Serbia HEL Terminal follows clear and well-defined baggage policies for both carry-on and checked luggage, helping passengers avoid unexpected fees and delays. Travelers are advised to check that their luggage complies with Air Serbia’s size and weight restrictions before arriving at Terminal 1. In case of lost or delayed luggage, the terminal offers dedicated Lost and Found services and assistance desks to help passengers file claims and track missing items efficiently.
Flight Status & Schedule Updates at HEL Terminal

Passengers flying through the Air Serbia HEL Terminal can easily stay informed about their flights with real-time flight status and schedule updates. Terminal 1 provides digital display boards, mobile notifications, and online tracking tools, keeping travelers up-to-date on departures, arrivals, gate changes, and delays. By checking updates regularly, Air Serbia passengers can plan their time efficiently, reduce waiting periods, and ensure a smooth transition from check-in to boarding.
Premium Lounge For Air Serbia Travelers at HEL International Airport

The Air Serbia HEL Terminal offers access to a premium lounge where passengers can relax before their flights. The lounge features comfortable seating, complimentary snacks and beverages, high-speed Wi-Fi, and quiet areas for work or rest. Ideal for both business and leisure travelers, the premium lounge provides a tranquil environment away from the busy terminal, allowing Air Serbia passengers to enjoy comfort and convenience while waiting for their flights at HEL Terminal 1.
Air Serbia Special Assistance at HEL Terminal

The Air Serbia HEL Terminal provides comprehensive special assistance services for passengers with reduced mobility, medical needs, or other accessibility requirements. Travelers can request wheelchair support, priority boarding, or help navigating Terminal 1 ahead of time, ensuring a safe and stress-free airport experience. Dedicated staff members guide passengers through check-in, security, and boarding procedures, making the HEL Terminal accessible and convenient for all travelers.
Conclusion
The Air Serbia HEL Terminal at Helsinki-Vantaa Airport Terminal 1 offers a comprehensive and seamless travel experience for both departing and arriving passengers. From efficient check-in counters, digital kiosks, and mobile boarding passes to modern dining, shopping, and premium lounge facilities, the terminal ensures convenience and comfort throughout the journey. Travelers benefit from clear baggage policies, lost and found services, and special assistance for passengers with reduced mobility or medical needs, while real-time flight status updates and well-organized arrivals and departures processes make international travel smooth and hassle-free.
FAQs on Air Serbia HEL Terminal – Helsinki-Vantaa Airport
Does Air Serbia operate flights from HEL Airport?
What is the Air Serbia HEL Terminal location?
What baggage policies apply for Air Serbia flights from HEL?
What lost and found services are available for Air Serbia passengers?
What ground transportation options are available at the Air Serbia HEL Terminal?
Are there lounges available for Air Serbia passengers at HEL?
How do I contact Air Serbia at HEL Airport?
Air Serbia Other Locations

+1-877-777-6741