Garuda Indonesia, the national airline of Indonesia, provides seamless travel experiences for passengers flying to and from São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU). Whether you’re looking for departure details, terminal information, or contact details, this page covers everything you need to know about Garuda Indonesia GRU Terminal. Passengers traveling with Garuda Indonesia at GRU Airport will find their flights operating from Terminal 1. This terminal is well-equipped with modern facilities to ensure a smooth travel experience.

What is the Garuda Indonesia GRU Terminal Address?
Garuda Indonesia operates from Terminal 1 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo. The Complete Address are:
Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil
São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) Map
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How to Contact Garuda Indonesia Terminal in GRU?
For inquiries related to flight schedules, baggage services, or general assistance, passengers can contact Garuda Indonesia GRU Terminal using the following details:
| São Paulo/Guarulhos–Governador André Franco Montoro International Airport Phone Number | +1-877-777-6741 / 55 11 2445-2945 |
| Airport Name | São Paulo/Guarulhos–Governador André Franco Montoro International Airport |
| São Paulo/Guarulhos–Governador André Franco Montoro International Airport Address | Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil |
| Garuda Indonesia Airlines Contact Number | +62-21-2351 9999 |
| São Paulo/Guarulhos–Governador André Franco Montoro International Airport Code | GRU |
| Garuda Indonesia Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| Garuda Indonesia Airlines GRU Terminal | Terminal 1 |
| Garuda Indonesia Airlines Official Website | https://www.garuda-indonesia.com/oc/en// |
| Official YouTube | https://www.youtube.com/user/GarudaIndonesia1949 |
| Official Twitter | https://x.com/IndonesiaGaruda |
| Official Facebook | https://www.facebook.com/garudaindonesia |
| Official Instagram | https://www.instagram.com/garuda.indonesia |
Garuda Indonesia Terminal GRU Departures
Garuda Indonesia flights depart at Terminal 1, which is known for handling international flights efficiently. The terminal offers various services, including check-in counters, baggage claim, and immigration facilities.
Garuda Indonesia São Paulo/Guarulhos–Governador André Franco Montoro International Airport Arrivals Terminal
Passengers flying with Garuda Indonesia should arrive at Terminal 1 well in advance to complete check-in and security procedures smoothly. The terminal provides comfortable lounges, duty-free shopping, and dining options.
Queries Handled by Garuda Indonesia São Paulo/Guarulhos–Governador André Franco Montoro International Airport
Garuda Indonesia at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) handles a variety of passenger queries to ensure a smooth travel experience. Here are some of the key services and inquiries they assist with:
- Flight Bookings & Reservations – Assistance with ticket purchases, modifications, and cancellations.
- GRU Airport Check-in Services – Guidance on online and airport check-in procedures.
- São Paulo/Guarulhos–Governador André Franco Montoro International Airport Baggage Services – Information on baggage allowances, lost luggage, and claims.
- Departure & Arrival Information – Updates on flight schedules, gate assignments, and delays.
- São Paulo/Guarulhos–Governador André Franco Montoro International Airport Special Assistance – Support for passengers with disabilities, medical needs, or unaccompanied minors.
- GRU Airport Lounge Access – Details on premium lounge facilities for eligible passengers.
- São Paulo/Guarulhos–Governador André Franco Montoro International Airport Immigration & Customs – Assistance with visa requirements and customs regulations.
- São Paulo/Guarulhos–Governador André Franco Montoro International Airport Customer Support – General inquiries related to travel policies, refunds, and complaints.
Facilities and Services Available at São Paulo/Guarulhos–Governador André Franco Montoro International Airport for Garuda Indonesia
Garuda Indonesia passengers at GRU Terminal 1 can enjoy a range of amenities designed for comfort and convenience:
- São Paulo/Guarulhos–Governador André Franco Montoro International Airport Check-in Counters: Efficient check-in services for a hassle-free start to your journey.
- GRU Airport Lounges: Relax in premium lounges before your flight.
- Duty-Free Shopping: Explore a variety of retail stores for last-minute shopping.
- São Paulo/Guarulhos–Governador André Franco Montoro International Airport Dining Options: Enjoy a selection of restaurants and cafes.
- GRU Airport Baggage Services: Assistance with lost or delayed baggage.
- GRU Airport Immigration & Customs: Smooth processing for international travelers.
- São Paulo/Guarulhos–Governador André Franco Montoro International Airport Transportation Access: Easy connections to taxis, rental cars, and public transit.
Conclusion
Garuda Indonesia ensures a seamless travel experience at GRU Terminal 1, offering top-notch facilities and customer service. Whether you’re departing or arriving, this terminal provides everything you need for a comfortable journey.
FAQs on Garuda Indonesia GRU Terminal – São Paulo/Guarulhos–Governador André Franco Montoro International Airport
Certainly! Here are the answers to your FAQs about Garuda Indonesia at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU):
What terminal is Garuda Indonesia at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?
What is the address of Garuda Indonesia GRU Terminal?
How early should I arrive at Garuda Indonesia Terminal at GRU?
What facilities are available at Garuda Indonesia GRU Terminal?
Check-in Counters for seamless boarding.
GRU Airport Lounges for premium relaxation.
Duty-Free Shopping for last-minute purchases.
Dining Options with a variety of cuisines.
GRU Airport Baggage Services for lost or delayed luggage assistance.
Immigration & Customs processing for international travelers.
GRU Airport Transportation Access including taxis, rental cars, and public transit
Where do Garuda Indonesia international arrivals land at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?
What phone number should I use for assistance at Garuda Indonesia GRU Airport Terminal?
Are there dining options available at Garuda Indonesia Terminal in GRU?
How do I find Garuda Indonesia terminal for departures at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?
What queries are handled at Garuda Indonesia GRU Terminal?
Flight Bookings & Reservations
GRU Airport Check-in Services
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Baggage Assistance
Departure & Arrival Information
GRU Airport Special Assistance for medical needs or unaccompanied minors
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Lounge Access inquiries
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Immigration & Customs support
Customer Support for travel policies and refunds
Is there parking near Garuda Indonesia Terminal at GRU?
Garuda Indonesia Airlines Other Locations

+1-877-777-6741