Garuda Indonesia, the national airline of Indonesia, provides seamless travel experiences for passengers flying to and from Greater Rochester International Airport (ROC). Whether you’re looking for departure details, terminal information, or contact details, this page covers everything you need to know about Garuda Indonesia ROC Terminal. Passengers traveling with Garuda Indonesia at ROC Airport will find their flights operating from Terminal 1. This terminal is well-equipped with modern facilities to ensure a smooth travel experience.

What is the Garuda Indonesia ROC Terminal Address?
Garuda Indonesia operates from Terminal 1 at Greater Rochester International Airport (ROC) in Rochester. The Complete Address are:
1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport (ROC) Map
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How to Contact Garuda Indonesia Terminal in ROC?
For inquiries related to flight schedules, baggage services, or general assistance, passengers can contact Garuda Indonesia ROC Terminal using the following details:
| Greater Rochester International Airport Phone Number | +1-877-777-6741 / 1 585-753-7000 |
| Airport Name | Greater Rochester International Airport |
| Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
| Garuda Indonesia Airlines Contact Number | +62-21-2351 9999 |
| Greater Rochester International Airport Code | ROC |
| Garuda Indonesia Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| Garuda Indonesia Airlines ROC Terminal | Terminal 1 |
| Garuda Indonesia Airlines Official Website | https://www.garuda-indonesia.com/oc/en// |
| Official YouTube | https://www.youtube.com/user/GarudaIndonesia1949 |
| Official Twitter | https://x.com/IndonesiaGaruda |
| Official Facebook | https://www.facebook.com/garudaindonesia |
| Official Instagram | https://www.instagram.com/garuda.indonesia |
Garuda Indonesia Terminal ROC Departures
Garuda Indonesia flights depart at Terminal 1, which is known for handling international flights efficiently. The terminal offers various services, including check-in counters, baggage claim, and immigration facilities.
Garuda Indonesia Greater Rochester International Airport Arrivals Terminal
Passengers flying with Garuda Indonesia should arrive at Terminal 1 well in advance to complete check-in and security procedures smoothly. The terminal provides comfortable lounges, duty-free shopping, and dining options.
Queries Handled by Garuda Indonesia Greater Rochester International Airport
Garuda Indonesia at Greater Rochester International Airport (ROC) handles a variety of passenger queries to ensure a smooth travel experience. Here are some of the key services and inquiries they assist with:
- Flight Bookings & Reservations – Assistance with ticket purchases, modifications, and cancellations.
- ROC Airport Check-in Services – Guidance on online and airport check-in procedures.
- Greater Rochester International Airport Baggage Services – Information on baggage allowances, lost luggage, and claims.
- Departure & Arrival Information – Updates on flight schedules, gate assignments, and delays.
- Greater Rochester International Airport Special Assistance – Support for passengers with disabilities, medical needs, or unaccompanied minors.
- ROC Airport Lounge Access – Details on premium lounge facilities for eligible passengers.
- Greater Rochester International Airport Immigration & Customs – Assistance with visa requirements and customs regulations.
- Greater Rochester International Airport Customer Support – General inquiries related to travel policies, refunds, and complaints.
Facilities and Services Available at Greater Rochester International Airport for Garuda Indonesia
Garuda Indonesia passengers at ROC Terminal 1 can enjoy a range of amenities designed for comfort and convenience:
- Greater Rochester International Airport Check-in Counters: Efficient check-in services for a hassle-free start to your journey.
- ROC Airport Lounges: Relax in premium lounges before your flight.
- Duty-Free Shopping: Explore a variety of retail stores for last-minute shopping.
- Greater Rochester International Airport Dining Options: Enjoy a selection of restaurants and cafes.
- ROC Airport Baggage Services: Assistance with lost or delayed baggage.
- ROC Airport Immigration & Customs: Smooth processing for international travelers.
- Greater Rochester International Airport Transportation Access: Easy connections to taxis, rental cars, and public transit.
Conclusion
Garuda Indonesia ensures a seamless travel experience at ROC Terminal 1, offering top-notch facilities and customer service. Whether you’re departing or arriving, this terminal provides everything you need for a comfortable journey.
FAQs on Garuda Indonesia ROC Terminal – Greater Rochester International Airport
Certainly! Here are the answers to your FAQs about Garuda Indonesia at Greater Rochester International Airport (ROC):
What terminal is Garuda Indonesia at Greater Rochester International Airport?
What is the address of Garuda Indonesia ROC Terminal?
How early should I arrive at Garuda Indonesia Terminal at ROC?
What facilities are available at Garuda Indonesia ROC Terminal?
Check-in Counters for seamless boarding.
ROC Airport Lounges for premium relaxation.
Duty-Free Shopping for last-minute purchases.
Dining Options with a variety of cuisines.
ROC Airport Baggage Services for lost or delayed luggage assistance.
Immigration & Customs processing for international travelers.
ROC Airport Transportation Access including taxis, rental cars, and public transit
Where do Garuda Indonesia international arrivals land at Greater Rochester International Airport?
What phone number should I use for assistance at Garuda Indonesia ROC Airport Terminal?
Are there dining options available at Garuda Indonesia Terminal in ROC?
How do I find Garuda Indonesia terminal for departures at Greater Rochester International Airport?
What queries are handled at Garuda Indonesia ROC Terminal?
Flight Bookings & Reservations
ROC Airport Check-in Services
Greater Rochester International Airport Baggage Assistance
Departure & Arrival Information
ROC Airport Special Assistance for medical needs or unaccompanied minors
Greater Rochester International Airport Lounge Access inquiries
Greater Rochester International Airport Immigration & Customs support
Customer Support for travel policies and refunds
Is there parking near Garuda Indonesia Terminal at ROC?
Garuda Indonesia Airlines Other Locations

+1-877-777-6741