Israel Airlines at João Paulo II Airport is the primary gateway for travelers flying between Israel and Ponta Delgada, offering a seamless and efficient travel experience. Operating out of Terminal 4 at PDL, Israel Airlines provides a modern and comfortable environment for passengers, featuring state-of-the-art check-in counters, dedicated security lanes, and a variety of dining and shopping options. Israel Airlines PDL Terminal emphasizes customer service, providing multilingual staff to assist international travelers and ensuring smooth boarding procedures. Passengers can also benefit from real-time flight updates, baggage assistance, and streamlined customs and immigration services, making international travel stress-free. Terminal 4 is known for its spacious lounges, including premium airline lounges where travelers can relax before boarding.

Table of Contents
What is the Israel Airlines PDL Terminal Address?
The Israel Airlines at João Paulo II Airport Address is:
Nordela, 9500-749 Ponta Delgada, Portugal
João Paulo II Airport (PDL) Map
View All: Israel Airlines Terminal
How to Contact Israel Airlines Terminal in PDL?
Get the contact information about Israel Airlines to reaching out at João Paulo II Airport, complete with their designated terminal.
| Airport Name | João Paulo II Airport |
| João Paulo II Airport Address | Nordela, 9500-749 Ponta Delgada, Portugal |
| João Paulo II Airport Phone Number | +1-877-777-6741 / 351 296 205 400 |
| Israel Airlines Contact Number | (800) 223-6700 |
| João Paulo II Airport Code | PDL |
| Israel Airlines Ticket Counter Hours | 24/7 |
| Airport Type | International |
| Israel Airlines PDL Terminal | Terminal 4 |
| Israel Airlines Official Website | https://www.elal.com/eng/israel |
| Official YouTube | https://www.youtube.com/@elal |
| Official Twitter | https://x.com/EL_AL_ISRAEL |
| Official Facebook | https://www.facebook.com/ELALAirlinesIL |
| Official Instagram | https://www.instagram.com/elalisrael/ |
Services and Facilities Offered by Israel Airlines at PDL Airport
The Israel Airlines PDL Terminal at João Paulo II Airport offers a wide range of services and facilities designed to make travel convenient and comfortable for passengers.
| Check-in Services at PDL | Wi-Fi Access |
| Dining and Shopping | PDL Airport Lost & Found Services |
| PDL Airport Ground Transport Access | Check-In & Security at PDL |
| Transport Links at PDL | Baggage Services |
| Currency Exchange at PDL | PDL Children’s Facilities |
| PDL Luggage Storage | Flight Information Displays at PDL |
| PDL Airport Special Assistance | PDL Airport Lounges |
Departures Details of Terminal for Israel Airlines Travelers at PDL Airport
Israel Airlines operates from PDL Terminal 4, providing travelers with a smooth and efficient departure experience. Passengers can enjoy easy access to check-in counters, dedicated security lanes, and helpful airline staff ready to assist with luggage and boarding inquiries. Terminal 4 features modern facilities, including comfortable seating areas, dining options, and shopping outlets, ensuring a convenient pre-flight experience. Travelers flying with Israel Airlines can also take advantage of airline lounges for relaxation before boarding.
Arrivals Details of Terminal for Israel Airlines Travelers at PDL Airport
Arriving passengers at the Israel Airlines at João Paulo II Airport Terminal are welcomed into Terminal 4, which offers efficient customs and immigration processing. Baggage claim is organized and accessible, with airport staff available to assist travelers as needed. Terminal 4 provides convenient amenities, including currency exchange, dining, and retail options, making post-flight experiences smoother. Ground transportation is readily available, including taxis, ride-shares, and connections to public transit via the AirTrain, allowing travelers to reach Ponta Delgada or nearby destinations quickly.
Lost and Found Services for Israel Airlines at PDL Terminal
Passengers traveling through the Israel Airlines PDL Terminal can easily access the airport’s Lost and Found services, ensuring that misplaced items are quickly located and returned. Terminal 4, where Israel Airlines operates, provides dedicated counters and online resources to report lost belongings, including luggage, personal items, and travel documents. Staff are trained to assist travelers efficiently, offering clear guidance on filing reports and tracking items.
Israel Airlines Passengers with Disabilities at PDL Terminal

The Israel Airlines PDL Terminal is fully equipped to accommodate passengers with disabilities, offering a range of accessible services and facilities. Wheelchair assistance, priority boarding, and accessible restrooms ensure a comfortable airport experience. Staff at Terminal 4 are trained to assist travelers with mobility challenges, vision or hearing impairments, and other special needs. Ramps, elevators, and wide pathways make navigation easier, while designated seating areas and shuttle services provide additional convenience.
Make an Easy Flight Trip with Israel Airlines at PDL International Airport
Making an easy and stress-free flight trip with Israel Airlines at PDL International Airport begins at the Israel Airlines João Paulo II Airport Terminal, where travelers can enjoy a smooth check-in and boarding process. Terminal 4 is designed for convenience, offering clear signage, dedicated security lanes, and helpful staff to guide passengers through every step.
Israel Airlines Flight Status & Schedule Updates at PDL Terminal

Passengers departing or arriving through the Israel Airlines PDL Terminal can easily stay informed with real-time flight status and schedule updates. Terminal 4 features electronic display boards and mobile app notifications, providing instant information on departures, arrivals, gate changes, and delays. Airline staff are also available to assist travelers with queries regarding connecting flights or travel adjustments.
Israel Airlines Baggage Policies & Lost/Delayed Luggage Claims at PDL Airport

Travelers flying with Israel Airlines from the PDL Terminal can expect clear and convenient baggage policies designed for international travel. Israel Airlines allows both carry-on and checked luggage within specified weight and size limits, ensuring smooth boarding. In cases of lost or delayed luggage, Terminal 4 provides dedicated Lost and Found services and support counters where staff help passengers file claims and track missing items.
Israel Airlines Seat Upgrades at PDL Terminal

Passengers flying with Israel Airlines from the PDL Terminal can enjoy seat upgrade options to enhance comfort during their flight. Terminal 4 provides dedicated counters and assistance for travelers interested in upgrading to business or first-class seating. Staff can guide passengers through available options, loyalty program benefits, and pricing, ensuring a smooth upgrade process. By offering premium seating services at the Israel Airlines João Paulo II Airport Terminal, the airline ensures passengers enjoy a comfortable, relaxing, and high-quality travel experience.
Hotels for Israel Airlines Travelers Near PDL Airport Terminal
For passengers seeking convenient accommodations, several hotels near the Israel Airlines PDL Terminal offer shuttle services, modern amenities, and comfortable rooms. These options cater to both short layovers and extended stays, making it easier for travelers to rest before or after flights. Staying near Terminal 4 ensures quick access to check-in counters, baggage services, and ground transportation, enhancing the overall travel experience.
Conclusion
The Israel Airlines PDL Terminal at João Paulo II Airport (Terminal 4) offers a seamless and comfortable travel experience for passengers flying between Ponta Delgada and Israel. From smooth check-in and security procedures to modern lounges, dining, and shopping options, Terminal 4 is designed to make both departures and arrivals efficient and stress-free. Israel Airlines provides comprehensive services, including real-time flight updates, baggage assistance, lost and found support, accessible facilities for passengers with disabilities, and premium seat upgrade options.
FAQs on Israel Airlines PDL Terminal – João Paulo II Airport
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+1-877-777-6741