Jetstar Asia operates from Terminal 4 at Toncontín International Airport (TGU) in Tegucigalpa. This modern terminal offers a wide range of passenger services, including check-in counters, baggage assistance, dining options, shopping outlets, and free Wi-Fi. Whether you’re arriving or departing, Jetstar Asia passengers can enjoy a smooth travel experience at TGU Terminal 4. For flight updates, terminal services, or assistance, travelers can contact Jetstar Asia’s customer support or the TGU Terminal 4 help desk.

What is the Jetstar Asia TGU Terminal Address?
Jetstar Asia operates its flights from Terminal 4 at TGU, which is a major international terminal offering a wide range of services and amenities for travelers.
Tegucigalpa, Honduras
Toncontín International Airport (TGU) Map
View All: Jetstar Asia
How to Contact Jetstar Asia Terminal in TGU?
For inquiries related to flights, baggage, and customer service, passengers can contact Jetstar Asia at:
| Toncontín International Airport Phone Number | +1-877-777-6741 / 504 2234-2000 |
| Toncontín International Airport Address | Tegucigalpa, Honduras |
| Airport Name | Toncontín International Airport |
| Jetstar Asia Contact Number | 1 (866) 397-8170 |
| Toncontín International Airport Code | TGU |
| Jetstar Asia Ticket Counter Hours | 24/7 |
| Type | International |
| Jetstar Asia TGU Terminal | Terminal 4 |
| Jetstar Asia Official Website | https://www.jetstar.com/us/en/home |
| Official YouTube | https://www.youtube.com/jetstarairways |
| Official Twitter | https://twitter.com/Jetstar_Asia/with_replies |
| Official Facebook | https://www.facebook.com/JetstarAsiaAirways/ |
| Official Instagram | https://www.instagram.com/jetstarasia/ |
Jetstar Asia Terminal TGU Departures
Jetstar Asia operates all departures from Terminal 4 at Toncontín International Airport (TGU) in Tegucigalpa. Passengers flying with Jetstar Asia should check in at Terminal 4, where they’ll find dedicated check-in counters, baggage services, and departure gates. For real-time flight status, gate numbers, and departure updates, visit the TGU Airport Departures page. It’s recommended to arrive at least 3 hours before your scheduled departure for international flights.
Jetstar Asia Toncontín International Airport Arrivals Terminal
Jetstar Asia flights arrive at Terminal 4 of Toncontín International Airport (TGU) in Tegucigalpa. Terminal 4 is a major international terminal equipped with customs and immigration services, baggage claim, and passenger assistance. Travelers arriving on Jetstar Asia can follow signs to immigration, collect their luggage at the designated baggage carousel, and proceed to ground transportation or connecting flights.
Queries Handled by Jetstar Asia Toncontín International Airport
Jetstar Asia handles a wide range of passenger queries to ensure a smooth travel experience. Services include:
Flight Check-in and Boarding Assistance at TGU Terminal
Passengers flying with Frontier Airlines can receive comprehensive flight check-in and boarding assistance at TGU Terminal 5. The airline offers multiple check-in options including online check-in (available 24 hours before departure), self-service kiosks, and traditional check-in counters at TGU Airport. For boarding assistance, Frontier staff are available to help passengers with special needs, families with young children, or those requiring extra time. Clear signage and announcements throughout TGU Terminal ensure all travelers can easily navigate the boarding process. Business Class passengers and Frontier Miles elite members enjoy priority boarding privileges at TGU Airport.
Baggage Services (including lost or delayed luggage) at TGU Airport
Frontier Airlines provides dedicated baggage services at TGU Terminal 5 to assist passengers with all luggage-related matters. The baggage service office handles claims for lost, delayed, or damaged luggage for flights arriving at TGU Airport. Travelers should retain their baggage claim tags and have their flight details ready when filing reports at TGU Terminal. Information about Frontier’s strict baggage policies, including fees for carry-on and checked luggage, is available at the check-in counters in TGU Airport. Staff can also assist with oversized or special items at TGU Terminal 5.
Flight Changes, Cancellations, and Rebookings at TGU Terminal
For flight changes, cancellations, and rebookings, passengers should visit the Frontier Airlines ticket counter at TGU Terminal 5. While most modifications can be made online, last-minute changes may require assistance from Frontier agents at TGU Airport. Be aware that Frontier’s ultra-low-cost model includes fees for most changes, and refund eligibility depends on fare type. The customer service desk at TGU Terminal can explain all options and associated costs for itinerary adjustments, including same-day flight changes when available.
Visa and Travel Document Verification at TGU Airport
Frontier Airlines staff at TGU Terminal 5 conduct visa and travel document verification during check-in for international flights. While Frontier primarily operates domestic routes from TGU Airport, connecting passengers must ensure they have proper documentation for their final destination. The check-in counters at TGU Terminal display information about current travel requirements, and agents can verify passports, visas, and other necessary documents before passengers proceed through security at TGU Airport.
Special Assistance Requests (wheelchair support, unaccompanied minors) at TGU Terminal
Frontier Airlines offers comprehensive special assistance services at TGU Terminal 5, including wheelchair support and services for unaccompanied minors. Passengers requiring wheelchair assistance should notify the airline at least 48 hours before departure by calling customer service or requesting help upon arrival at TGU Airport. For unaccompanied minors, Frontier provides supervised travel services that must be arranged in advance, with guardians required to complete documentation at TGU Terminal before departure. Staff at TGU Airport are trained to assist passengers with disabilities through all stages of their journey.
Information on Delays and Gate Changes at TGU Terminal
Real-time information on delays and gate changes is available throughout TGU Terminal 5. Frontier Airlines displays flight status updates on departure screens and provides notifications through their mobile app. For the most current information, passengers can visit the Frontier customer service desk at TGU Airport or check the flight information display systems located near all boarding gates in TGU Terminal. In case of significant delays, Frontier staff at TGU Airport can assist with rebooking options and hotel accommodations when applicable.
Customer Service Support for complaints, compliments, and general inquiries at TGU Airport
Frontier Airlines offers customer service support at TGU Terminal 5 for all travel-related inquiries, complaints, and compliments. The airline’s customer service desk handles general questions about bookings, baggage policies, and Frontier Miles at TGU Airport. For more complex issues, passengers can speak with a supervisor at TGU Terminal or contact Frontier’s customer relations department after their flight. Feedback about the travel experience at TGU Airport can also be submitted through Frontier’s official website or mobile app for prompt resolution.
Facilities and Services Available at Toncontín International Airport for Jetstar Asia
Jetstar Asia operates from Terminal 4 at Toncontín International Airport (TGU), one of the busiest and most advanced terminals in the U.S. Terminal 4 offers a wide range of passenger-friendly services and amenities to ensure a smooth and comfortable travel experience.
- Check-in Counters & Self-Service Kiosks at TGU
- TGU Baggage Services
- Customs & Immigration at TGU
- Free Wi-Fi at TGU
- TGU Airport Lounges
- Dining Options at TGU
- Shopping at TGU
- Restrooms & Nursing Suites at TGU
- Pet Relief Areas at TGU
- Luggage Storage at TGU
- Accessibility Services at TGU
- Transportation Access from TGU
Conclusion
Jetstar Asia operates from Terminal 4 at TGU Airport, offering travelers a smooth and well-supported experience. With helpful services, modern facilities, and easy contact options, the Jetstar Asia TGU Terminal ensures a hassle-free journey for both arrivals and departures.
FAQs on Jetstar Asia TGU Terminal – Toncontín International Airport
The answers to your FAQs about Jetstar Asia at Toncontín International Airport (TGU):
What terminal is Jetstar Asia at Toncontín International Airport?
What is the address of Jetstar Asia TGU Terminal?
How early should I arrive at Jetstar Asia Terminal at TGU?
Where do Jetstar Asia international arrivals land at Toncontín International Airport?
What phone number should I use for assistance at Jetstar Asia TGU Airport Terminal?
Are there dining options available at Jetstar Asia Terminal in TGU?
How do I find Jetstar Asia terminal for departures at Toncontín International Airport?
Is there parking near Jetstar Asia Terminal at TGU?
Jetstar Asia Other Locations

+1-877-777-6741