LEVEL Airlines operates out of HAV Terminal 8, located at José Martí International Airport (HAV) in Havana, providing a seamless travel experience for its passengers. Passengers flying with LEVEL Airlines HAV Terminal can enjoy a variety of services such as spacious seating, in-flight entertainment, and a range of dining options. The terminal itself boasts a host of facilities, including duty-free shopping, lounges, and free Wi-Fi, ensuring a smooth and comfortable airport experience. LEVEL Airlines passengers benefit from easy access to Havana, whether traveling for work or vacation. Travelers can easily check in, access their gates, and enjoy expedited security processes at HAV Terminal, making their journey stress-free.

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What is the LEVEL Airlines HAV Terminal Address?
The José Martí International Airport terminal is situated at:
Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba
José Martí International Airport (HAV) Map
View All: LEVEL Airlines Terminal
How to Contact LEVEL Airlines Terminal in HAV?
See the contact information below for reaching out to LEVEL Airlines at José Martí International Airport, complete with their designated terminal, links and address.
| José Martí International Airport Phone Number | +1-877-777-6741 / 53 7 2664644 |
| José Martí International Airport Address | Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba |
| Airport Name | José Martí International Airport |
| Airport Type | International |
| José Martí International Airport Code | HAV |
| LEVEL Airlines Ticket Counter Hours | 24/7 |
| LEVEL Airlines Contact Number | (800) 772-4642 |
| LEVEL Airlines HAV Terminal | Terminal 8 |
| LEVEL Airlines Official Website | https://www.flylevel.com/ |
| Official YouTube | https://www.youtube.com/@LEVELair |
| Official Twitter | https://x.com/flywithlevel |
| Official Facebook | https://www.facebook.com/flywithlevel/ |
| Official Instagram | https://www.instagram.com/FLYwithLEVEL/ |
LEVEL Airlines Departures Details of Terminal at HAV International Airport
LEVEL Airlines HAV Terminal for departures at José Martí International Airport offers travelers a smooth and well-organized start to their journey. LEVEL Airlines operates its departures from a designated HAV terminal equipped with modern check-in counters, self-service kiosks, and efficient security screening to minimize wait times. Passengers are advised to arrive at least three hours before international departures to allow enough time for check-in, baggage drop, and security procedures.
LEVEL Airlines Arrivals Details of Terminal at HAV International Airport
The LEVEL Airlines José Martí International Airport Terminal for arrivals is designed to ensure a comfortable and efficient entry into Havana. Upon landing, passengers are guided through streamlined immigration and customs facilities, followed by clearly marked baggage claim areas. The terminal provides convenient access to ground transportation options such as taxis, ride-sharing services, airport shuttles, and public transit, making onward travel simple and accessible. Arriving passengers can also take advantage of nearby services, including currency exchange, restrooms, and information desks.
LEVEL Airlines Seat Upgrades at HAV Terminal
Passengers traveling through the LEVEL Airlines HAV Terminal have the option to enhance their journey with convenient seat upgrade services. LEVEL Airlines offers multiple upgrade choices, including extra legroom seats and premium cabin options, depending on aircraft availability. Travelers can request seat upgrades during online check-in, at airport kiosks, or directly at the check-in counters within the HAV terminal. Friendly airline staff are available to assist with last-minute upgrades, allowing passengers to enjoy added comfort, priority boarding, and an improved in-flight experience.
LEVEL Airlines Special Assistance at HAV Terminal

The LEVEL Airlines José Martí International Airport is fully equipped to support passengers who require special assistance, ensuring a safe and comfortable travel experience. LEVEL Airlines provides services for travelers with reduced mobility, including wheelchair assistance, priority boarding, and help navigating the terminal. Passengers with visual, hearing, or other medical needs can request personalized support in advance or upon arrival at the terminal. Dedicated staff members at HAV International Airport work closely with LEVEL Airlines to ensure accessibility features such as elevators, ramps, and accessible restrooms are readily available.
Services and Facilities Offered By LEVEL Airlines at HAV International Airport
The LEVEL Airlines HAV Terminal at José Martí International Airport offers a wide range of services and facilities designed to enhance passenger comfort and convenience.
- Dedicated check-in counters and self-service kiosks at HAV Terminal
- Seat selection and seat upgrade options, including extra legroom and premium seating
- HAV Airport Special assistance services such as wheelchair support and priority boarding
- Comfortable waiting and seating areas within the terminal
- Access to dining options, cafés, and duty-free shopping
- HAV Airport Free Wi-Fi and charging stations for electronic devices
- Easy access to ground transportation at HAV Airport
Queries Handled by LEVEL Airlines at HAV Terminal to Provide Stress-Free Journeys
At the LEVEL Airlines HAV Terminal, passengers can receive comprehensive assistance for a wide range of travel-related queries to ensure a stress-free journey. The airline’s customer service team efficiently handles questions related to flight schedules, check-in procedures, boarding times, baggage allowances, and excess baggage fees.
LEVEL Airlines Baggage Claims and Assistance at HAV Airport

At the LEVEL Airlines HAV Terminal, baggage claims and assistance services are designed to ensure a smooth arrival experience. Passengers can easily locate designated baggage claim belts with clear signage, while airline representatives are available to assist with delayed, damaged, or lost luggage. Travelers can also receive guidance on baggage allowances, excess baggage fees, and special items such as sports equipment.
Flight Status & Schedule Updates at HAV Terminal

Passengers traveling through the LEVEL Airlines José Martí International Airport can stay informed with real-time flight status and schedule updates. Information screens placed throughout the terminal display up-to-date details on departures, arrivals, gate changes, and delays. LEVEL Airlines staff are also available at service counters to provide accurate information and assist with rebooking options if schedules change, ensuring travelers remain informed and stress-free.
LEVEL Airlines Ticket Cancellations and Refunds Policies at HAV Airport
The LEVEL Airlines HAV Terminal offers customer support for ticket cancellations and refunds in accordance with airline fare rules. Passengers can inquire about eligibility for refunds, travel credits, or rebooking options based on their ticket type. Trained representatives help explain policies, process cancellations, and guide travelers through refund requests, making the experience transparent and hassle-free.
LEVEL Airlines Check-in Process at HAV Terminal

The check-in process at the LEVEL Airlines HAV Terminal 8 is streamlined for passenger convenience. Travelers can choose online check-in, self-service kiosks, or staffed check-in counters for baggage drop and boarding pass issuance. For international flights, passengers are advised to arrive early to complete documentation and security checks. With organized queues and helpful staff, the HAV Terminal ensures a smooth and efficient start to every journey.
Conclusion
Traveling through the LEVEL Airlines HAV Terminal 8 at José Martí International Airport ensures a smooth, comfortable, and well-supported journey from start to finish. With modern terminal facilities, efficient check-in and security processes, and a wide range of passenger-focused services, LEVEL Airlines caters to both leisure and business travelers. From seat upgrades and special assistance to baggage support, flight updates, and flexible ticket policies, every aspect of the travel experience is thoughtfully managed. Convenient access to dining, shopping, free Wi-Fi, and ground transportation further enhances passenger convenience.
FAQs on LEVEL Airlines HAV Terminal – José Martí International Airport
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LEVEL Airlines Other Locations

+1-877-777-6741