Pegasus Airlines operates from Terminal 1 at Mexico City International Airport (MEX), offering travelers a seamless and efficient experience when flying to and from Mexico City. The Pegasus Airlines MEX Terminal 1 provides essential services including check-in counters, baggage drop, security screening, and access to customs and immigration for international travelers. The MEX Airport is equipped with a wide range of amenities to enhance passenger comfort, including restaurants, cafes, duty-free shopping, retail outlets, airport lounges, free Wi-Fi, and charging stations. Ground transportation options are readily available from the Pegasus Airlines Mexico City International Airport Terminal 1, such as taxis, ride-sharing services, airport shuttles.

Table of Contents
What is the Pegasus Airlines MEX Terminal Address?
The Mexico City International Airport terminal is situated at:
Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico
Mexico City International Airport (MEX) Map
View All: Pegasus Airlines Terminal
How to Contact Pegasus Airlines Terminal in MEX?
See contact information below for reaching out to Pegasus Airlines at Mexico City International Airport, complete with their designated terminal.
| Mexico City International Airport Phone Number | +1-877-777-6741 / 52 55 2482 2400 |
| Mexico City International Airport Address | Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico |
| Airport Name | Mexico City International Airport |
| Airport Type | International |
| Mexico City International Airport Code | MEX |
| Pegasus Airlines Ticket Counter Hours | 24/7 |
| Pegasus Airlines Contact Number | +90 850 250 6777 |
| Pegasus Airlines MEX Terminal | Terminal 1 |
| Pegasus Airlines Official Website | https://www.flypgs.com/en |
| Official YouTube | https://www.youtube.com/pegasusairlines |
| Official Facebook | https://www.facebook.com/pegasusairlines |
| Official Twitter | https://x.com/flymepegasus |
| Official Instagram | https://www.instagram.com/pegasusairlines/ |
Pegasus Airlines Departures Details of Terminal at MEX International Airport
All Pegasus Airlines departing services are conveniently situated at Mexico City International Airport’s (MEX) Terminal 1. This terminal offers contemporary amenities like self-service kiosks, cozy waiting rooms, and a variety of culinary options in order to expedite the check-in and boarding procedure. In order to give themselves enough time for security inspections and luggage drop-off at the Pegasus Airlines Terminal, travelers are urged to arrive early.
Pegasus Airlines Arrivals Details of Terminal at MEX International Airport
Pegasus Airlines MEX Terminal arrivals help passengers navigate Mexico City International Airport efficiently after landing. Upon arrival, Pegasus Airlines travelers proceed through the designated terminal for baggage claim, customs, and immigration clearance. The Pegasus Airlines Mexico City International Airport Terminal 1 arrival area is clearly marked with signage and staffed with airline representatives to assist passengers throughout the process. After exiting the arrivals area, travelers have access to multiple ground transportation options, including taxis, ride-sharing services, airport shuttles, rental cars.
Pegasus Airlines Seat Upgrades at MEX Terminal

Passengers flying with Pegasus Airlines can enjoy convenient seat upgrade options at the Pegasus Airlines MEX Terminal at Mexico City International Airport. Travelers seeking extra comfort, additional legroom, or premium seating can request upgrades during check-in at the terminal counters or through Pegasus Airlines’ online platform prior to arrival. The Pegasus Airlines at Mexico City International Airport Terminal staff are available to assist passengers with seat selection, upgrade availability, and applicable fees, ensuring a comfortable and personalized travel experience.
Special Assistance (Pet Relief Areas and Unaccompanied Minor) at MEX Terminal

The Pegasus Airlines MEX Terminal offers comprehensive special assistance services at Mexico City International Airport to ensure a safe and comfortable travel experience for all passengers. Facilities include pet relief areas located within the terminal to accommodate travelers traveling with animals. Additionally, Pegasus Airlines provides dedicated support for unaccompanied minors, including check-in assistance, supervision during boarding, and coordination with flight attendants to ensure their safety throughout the journey.
Services and Facilities Offered By Pegasus Airlines at MEX International Airport
The Pegasus Airlines MEX Terminal 1 at Mexico City International Airport offers a wide range of services and facilities designed to provide a seamless and comfortable travel experience for all passengers.
| Flight Information Displays | MEX Airport Baggage Services |
| Dining and Shopping | MEX Wi-Fi Access |
| MEX Airport Ground Transport Access | Currency Exchange at MEX |
| MEX Children’s Facilities | Medical Assistance |
| Check-In & Security | MEX Transport Links |
| MEX Airport Special Assistance | Check-in Services |
| MEX Airport Lost & Found Services | Information Desk |
Queries Handled by Pegasus Airlines at MEX Airport to Provide Stress-Free Journeys
At the Pegasus Airlines MEX Terminal, a wide range of passenger queries are handled to ensure a smooth and stress-free journey at Mexico City International Airport. Airline staff assist travelers with flight information, check-in procedures, boarding times, seat selection, and baggage allowances, providing clear guidance throughout the process.
Pegasus Airlines Flight Status & Schedule Updates at MEX Terminal
The Pegasus Airlines Mexico City International Airport Terminal provides real-time flight status and schedule updates to keep travelers informed before departures and after arrivals at Mexico City International Airport. Passengers can check flight information via digital display boards in the terminal, Pegasus Airlines’ official website, or mobile app. Terminal staff are also available to answer queries regarding delays, cancellations, gate changes, or connecting flights.
Baggage Claims and Assistance at MEX Airport for Pegasus Airlines Passengers

Passengers arriving at MEX can efficiently retrieve their luggage at the Pegasus Airlines MEX Terminal baggage claim area. Airline staff assist with lost, delayed, or damaged baggage, guiding passengers on filing claims or tracking their items. The terminal is equipped to handle standard luggage, oversized items, and special baggage requests, ensuring that Pegasus Airlines travelers experience a hassle-free arrival.
Pegasus Airlines Ticket Cancellation and Booking at MEX Terminal
The Pegasus Airlines MEX Terminal provides comprehensive support for ticket booking, cancellations, and refunds. Passengers can make new reservations, modify existing bookings, or request refunds in accordance with fare conditions. Terminal staff assist with rebooking options, fare queries, and documentation requirements, helping passengers manage travel plans efficiently and without stress.
Transport Links for Pegasus Airlines at MEX Terminal
The Pegasus Airlines Mexico City International Airport Terminal 1 is well-connected to multiple transportation options for easy access to Mexico City and surrounding areas. Ground transportation includes taxis, ride-sharing services, airport shuttles, and rental cars. Additionally, the AirTrain MEX links the terminal to all MEX terminals, subway lines, and rail networks, providing convenient and seamless travel for Pegasus Airlines passengers.
Conclusion
The Pegasus Airlines MEX Terminal at Mexico City International Airport serves as a comprehensive hub for travelers flying with Pegasus Airlines, offering modern facilities, efficient services, and a passenger-focused experience. Terminal 1 provides essential amenities such as check-in counters, baggage handling, security screening, customs and immigration access, as well as dining, shopping, lounges, and free Wi-Fi, ensuring comfort and convenience for all passengers. Travelers can take advantage of seat upgrade options, special assistance for unaccompanied minors and pet relief areas, and dedicated support for queries related to flight schedules, ticket bookings, cancellations, and baggage concerns.
FAQs on Pegasus Airlines MEX Terminal – Mexico City International Airport
Which terminal does Pegasus Airlines operate from at MEX Airport?
What services are offered at Pegasus Airlines MEX Terminal?
Can I cancel or change my Pegasus Airlines ticket at MEX Terminal?
Are lounges available at Pegasus Airlines MEX Terminal?
How early should I arrive for a Pegasus Airlines international flight at MEX?
What ground transportation options are available at Pegasus Airlines MEX Terminal?
How can I contact Pegasus Airlines at MEX Terminal for assistance?
Pegasus Airlines Other Locations

+1-877-777-6741