Pegasus Airlines operates from Terminal 1 at Greater Rochester International Airport (ROC), offering travelers a seamless and efficient experience when flying to and from Rochester. The Pegasus Airlines ROC Terminal 1 provides essential services including check-in counters, baggage drop, security screening, and access to customs and immigration for international travelers. The ROC Airport is equipped with a wide range of amenities to enhance passenger comfort, including restaurants, cafes, duty-free shopping, retail outlets, airport lounges, free Wi-Fi, and charging stations. Ground transportation options are readily available from the Pegasus Airlines Greater Rochester International Airport Terminal 1, such as taxis, ride-sharing services, airport shuttles.

Table of Contents
What is the Pegasus Airlines ROC Terminal Address?
The Greater Rochester International Airport terminal is situated at:
1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport (ROC) Map
View All: Pegasus Airlines Terminal
How to Contact Pegasus Airlines Terminal in ROC?
See contact information below for reaching out to Pegasus Airlines at Greater Rochester International Airport, complete with their designated terminal.
| Greater Rochester International Airport Phone Number | +1-877-777-6741 / 1 585-753-7000 |
| Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
| Airport Name | Greater Rochester International Airport |
| Airport Type | International |
| Greater Rochester International Airport Code | ROC |
| Pegasus Airlines Ticket Counter Hours | 24/7 |
| Pegasus Airlines Contact Number | +90 850 250 6777 |
| Pegasus Airlines ROC Terminal | Terminal 1 |
| Pegasus Airlines Official Website | https://www.flypgs.com/en |
| Official YouTube | https://www.youtube.com/pegasusairlines |
| Official Facebook | https://www.facebook.com/pegasusairlines |
| Official Twitter | https://x.com/flymepegasus |
| Official Instagram | https://www.instagram.com/pegasusairlines/ |
Pegasus Airlines Departures Details of Terminal at ROC International Airport
All Pegasus Airlines departing services are conveniently situated at Greater Rochester International Airport’s (ROC) Terminal 1. This terminal offers contemporary amenities like self-service kiosks, cozy waiting rooms, and a variety of culinary options in order to expedite the check-in and boarding procedure. In order to give themselves enough time for security inspections and luggage drop-off at the Pegasus Airlines Terminal, travelers are urged to arrive early.
Pegasus Airlines Arrivals Details of Terminal at ROC International Airport
Pegasus Airlines ROC Terminal arrivals help passengers navigate Greater Rochester International Airport efficiently after landing. Upon arrival, Pegasus Airlines travelers proceed through the designated terminal for baggage claim, customs, and immigration clearance. The Pegasus Airlines Greater Rochester International Airport Terminal 1 arrival area is clearly marked with signage and staffed with airline representatives to assist passengers throughout the process. After exiting the arrivals area, travelers have access to multiple ground transportation options, including taxis, ride-sharing services, airport shuttles, rental cars.
Pegasus Airlines Seat Upgrades at ROC Terminal

Passengers flying with Pegasus Airlines can enjoy convenient seat upgrade options at the Pegasus Airlines ROC Terminal at Greater Rochester International Airport. Travelers seeking extra comfort, additional legroom, or premium seating can request upgrades during check-in at the terminal counters or through Pegasus Airlines’ online platform prior to arrival. The Pegasus Airlines at Greater Rochester International Airport Terminal staff are available to assist passengers with seat selection, upgrade availability, and applicable fees, ensuring a comfortable and personalized travel experience.
Special Assistance (Pet Relief Areas and Unaccompanied Minor) at ROC Terminal

The Pegasus Airlines ROC Terminal offers comprehensive special assistance services at Greater Rochester International Airport to ensure a safe and comfortable travel experience for all passengers. Facilities include pet relief areas located within the terminal to accommodate travelers traveling with animals. Additionally, Pegasus Airlines provides dedicated support for unaccompanied minors, including check-in assistance, supervision during boarding, and coordination with flight attendants to ensure their safety throughout the journey.
Services and Facilities Offered By Pegasus Airlines at ROC International Airport
The Pegasus Airlines ROC Terminal 1 at Greater Rochester International Airport offers a wide range of services and facilities designed to provide a seamless and comfortable travel experience for all passengers.
| Flight Information Displays | ROC Airport Baggage Services |
| Dining and Shopping | ROC Wi-Fi Access |
| ROC Airport Ground Transport Access | Currency Exchange at ROC |
| ROC Children’s Facilities | Medical Assistance |
| Check-In & Security | ROC Transport Links |
| ROC Airport Special Assistance | Check-in Services |
| ROC Airport Lost & Found Services | Information Desk |
Queries Handled by Pegasus Airlines at ROC Airport to Provide Stress-Free Journeys
At the Pegasus Airlines ROC Terminal, a wide range of passenger queries are handled to ensure a smooth and stress-free journey at Greater Rochester International Airport. Airline staff assist travelers with flight information, check-in procedures, boarding times, seat selection, and baggage allowances, providing clear guidance throughout the process.
Pegasus Airlines Flight Status & Schedule Updates at ROC Terminal
The Pegasus Airlines Greater Rochester International Airport Terminal provides real-time flight status and schedule updates to keep travelers informed before departures and after arrivals at Greater Rochester International Airport. Passengers can check flight information via digital display boards in the terminal, Pegasus Airlines’ official website, or mobile app. Terminal staff are also available to answer queries regarding delays, cancellations, gate changes, or connecting flights.
Baggage Claims and Assistance at ROC Airport for Pegasus Airlines Passengers

Passengers arriving at ROC can efficiently retrieve their luggage at the Pegasus Airlines ROC Terminal baggage claim area. Airline staff assist with lost, delayed, or damaged baggage, guiding passengers on filing claims or tracking their items. The terminal is equipped to handle standard luggage, oversized items, and special baggage requests, ensuring that Pegasus Airlines travelers experience a hassle-free arrival.
Pegasus Airlines Ticket Cancellation and Booking at ROC Terminal
The Pegasus Airlines ROC Terminal provides comprehensive support for ticket booking, cancellations, and refunds. Passengers can make new reservations, modify existing bookings, or request refunds in accordance with fare conditions. Terminal staff assist with rebooking options, fare queries, and documentation requirements, helping passengers manage travel plans efficiently and without stress.
Transport Links for Pegasus Airlines at ROC Terminal
The Pegasus Airlines Greater Rochester International Airport Terminal 1 is well-connected to multiple transportation options for easy access to Rochester and surrounding areas. Ground transportation includes taxis, ride-sharing services, airport shuttles, and rental cars. Additionally, the AirTrain ROC links the terminal to all ROC terminals, subway lines, and rail networks, providing convenient and seamless travel for Pegasus Airlines passengers.
Conclusion
The Pegasus Airlines ROC Terminal at Greater Rochester International Airport serves as a comprehensive hub for travelers flying with Pegasus Airlines, offering modern facilities, efficient services, and a passenger-focused experience. Terminal 1 provides essential amenities such as check-in counters, baggage handling, security screening, customs and immigration access, as well as dining, shopping, lounges, and free Wi-Fi, ensuring comfort and convenience for all passengers. Travelers can take advantage of seat upgrade options, special assistance for unaccompanied minors and pet relief areas, and dedicated support for queries related to flight schedules, ticket bookings, cancellations, and baggage concerns.
FAQs on Pegasus Airlines ROC Terminal – Greater Rochester International Airport
Which terminal does Pegasus Airlines operate from at ROC Airport?
What services are offered at Pegasus Airlines ROC Terminal?
Can I cancel or change my Pegasus Airlines ticket at ROC Terminal?
Are lounges available at Pegasus Airlines ROC Terminal?
How early should I arrive for a Pegasus Airlines international flight at ROC?
What ground transportation options are available at Pegasus Airlines ROC Terminal?
How can I contact Pegasus Airlines at ROC Terminal for assistance?
Pegasus Airlines Other Locations

+1-877-777-6741