Sun Country CLT Terminal – Charlotte Douglas International Airport

Sun Country at Charlotte Douglas International Airport Terminal 7 delivers a reliable and budget-friendly travel experience for passengers flying from Charlotte. Sun Country CLT Terminal is equipped with modern amenities including check-in counters, baggage services, Wi-Fi, and shared lounge access. Here, you get everything about the Sun Country Terminal at CLT, including address, contact details, services, and facilities.

What is the Sun Country CLT Terminal Address?

Sun Country operates out of Terminal 7 at Charlotte Douglas International Airport (CLT). The terminal is located at:

5501 Josh Birmingham Pkwy, Charlotte, NC 28208, American States

Charlotte Douglas International Airport (CLT) Map

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How to Contact Sun Country Terminal in CLT?

For inquiries related to flights, baggage, and customer service, passengers can contact Sun Country at Charlotte Douglas International Airport:

Sun Country Terminal CLT Departures

All Sun Country CLT Terminal Departures are handled at Terminal 7. Passengers are advised to arrive at least 2 hours before domestic flights and 3 hours before international flights. Check-in counters open 3 hours prior to departure and close 45 minutes before domestic flights and 60 minutes before international flights

Sun Country Charlotte Douglas International Airport Arrivals Terminal

Incoming flights also arrive at Terminal 7. After landing, passengers can proceed to the baggage claim area on Level 1, located near immigration and customs. International travelers will pass through CBP and Global Entry kiosks before collecting luggage.

Queries Handled by Sun Country Charlotte Douglas International Airport

At Charlotte Douglas International Airport (CLT), Sun Country operates from Terminal 7, where a variety of passenger queries and services are handled to ensure smooth travel experiences. Here’s a the key queries and assistance available:

Flight Bookings, Cancellations, and Rebooking at CLT Terminal

At CLT Terminal, passengers flying with Sun Country can conveniently manage their flight bookings, cancellations, and rebooking through staffed counters and automated kiosks. Whether making last-minute itinerary changes or resolving travel disruptions, the team at CLT Airport provides quick, reliable assistance for domestic and international travelers.

Lost, Delayed, and Oversized Baggage Support at CLT Airport

The baggage services desk at CLT Terminal is equipped to handle lost, delayed, or oversized luggage with care and efficiency. Passengers flying Sun Country can report issues immediately upon arrival, and support staff at CLT Airport work swiftly to locate and return misplaced items or assist with special baggage handling.

Wheelchair and Mobility Aid Services at CLT Terminal

Accessibility is a priority at CLT Airport, where trained personnel provide wheelchair and mobility aid services throughout CLT Terminal. Travelers with physical challenges or temporary mobility issues can request assistance in advance or onsite, ensuring a smooth airport experience from check-in to gate boarding.

Escort Services for Unaccompanied Minors at CLT Airport

For families flying Sun Country, CLT Terminal offers dedicated escort services for unaccompanied minors. Staff at CLT Airport guide children through security, boarding, and arrivals with care and professionalism, providing peace of mind to parents and guardians throughout the journey.

Cabin Pet Travel Inquiries and Access at CLT Terminal

Passengers traveling with pets can find helpful support at CLT Terminal, where cabin pet travel inquiries are addressed by airline staff. CLT Airport ensures compliance with pet policies and offers pet relief areas near the gates for the comfort of your furry companions before boarding.

Seat Selection, Upgrades, and Bundle Service Support at CLT Airport

At CLT Terminal, Sun Country representatives assist travelers in selecting seats, processing upgrades, and customizing their travel bundles. Whether you’re seeking extra legroom or bundled amenities, the airline staff at CLT Airport guide passengers to get the most out of their booking.

Sun Country Rewards Program Queries and Points Redemption at CLT Terminal

Travelers enrolled in the Sun Country Rewards program can visit service counters at CLT Terminal for help with point redemption, membership questions, and earning updates. The CLT Airport team offers step-by-step guidance to maximize your benefits and apply rewards seamlessly.

Real-Time Flight Status Updates and Gate Information at CLT Airport

For accurate and timely travel info, CLT Terminal provides real-time flight status updates and gate details across its digital screens and help desks. Whether your gate changes or departure time shifts, CLT Airport ensures you’re well-informed throughout your journey.

Multilingual Customer Service Available 24/7 at CLT Terminal

To serve the diverse international community passing through CLT Airport, CLT Terminal boasts multilingual customer service agents available 24/7. Whether you speak Spanish, Mandarin, Hindi, or other global languages, assistance is readily available to make your travel stress-free.

Baggage Drop and TSA PreCheck Access at CLT Airport

The convenience of baggage drop and TSA PreCheck is a hallmark of the Sun Country experience at CLT Terminal. PreCheck lanes ensure expedited screening for qualified passengers, and CLT Airport staff assist with quick luggage check-ins to make boarding smooth and efficient.

Facilities and Services Available at Charlotte Douglas International Airport for Sun Country

Terminal 7 offers a variety of services for Sun Country passengers:

• Efficient check-in counters and boarding gates at CLT Terminal 7 for Sun Country flights.
• Free unlimited Wi-Fi access throughout CLT Airport Terminal 7 for all travelers.
• Baggage claim assistance and lost luggage support near the arrivals area.
• Family-friendly amenities including baby-changing stations and stroller check-in.
• Pet relief areas conveniently located near Gates 9 and 10 in CLT Terminal 7.
• Duty-free shopping and retail outlets offering travel essentials and luxury goods.
• Dining options ranging from quick bites to sit-down restaurants in CLT Terminal 7.
• Lounge access available via Alaska Airlines Lounge for eligible Sun Country passengers.
• Ground transportation services including AirTrain, taxis, and rideshare pickups.
• On-site and nearby parking facilities with shuttle access to CLT Terminal 7.

Conclusion

Sun Country at CLT Terminal 7 provides a smooth and reliable travel experience for both domestic and international flyers. With helpful staff, essential amenities, and easy access to transportation, Terminal 7 ensures travelers enjoy convenience and comfort throughout their journey. Whether you’re arriving or departing, flying with Sun Country from CLT is a smart and hassle-free choice.

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