China Southern Airlines operates flights to and from Cibao International Airport (STI), one of the busiest airports in the Dominican Republic. If you’re traveling with China Southern Airlines, knowing the terminal details, facilities, and contact information can make your journey smoother. Here, we provides essential information about China Southern Airlines STI Terminal, including its address, departure and arrival details, facilities, and how to contact the airline.
China Southern Airlines flights at STI Airport operate from Terminal 8. This terminal is well-equipped to handle international and domestic flights, ensuring a seamless travel experience for passengers.

What is the China Southern Airlines STI Terminal Address?
China Southern Airlines operates from Terminal 8 at Cibao International Airport (STI) in Santiago de los Caballeros. The Complete Address are:
Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
Cibao International Airport (STI) Map
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How to Contact China Southern Airlines Terminal in STI?
For any queries related to flights, baggage, or reservations, passengers can contact China Southern Airlines at STI Airport using the following details:
| Cibao International Airport Phone Number | +1-877-777-6741 / 1 809-689-8344 |
| Cibao International Airport Address | Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic |
| Airport Name | Cibao International Airport |
| China Southern Airlines Contact Number | 011 86 400 869 5539 |
| Cibao International Airport Code | STI |
| China Southern Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| China Southern Airlines STI Terminal | Terminal 8 |
| China Southern Airlines Official Website | https://www.csair.com/us/en/index.shtml |
| Official YouTube | https://www.youtube.com/@chinasouthernairlineslosan2231 |
| Official Twitter | https://x.com/csairglobal |
| Official Facebook | https://www.facebook.com/CSAirGlobal/ |
| Official Instagram | https://www.instagram.com/china_southern/ |
China Southern Airlines Terminal STI Departures
China Southern Airlines flights departing from STI Airport operate from Terminal 8. Passengers are advised to arrive well in advance to complete check-in and security procedures.
China Southern Airlines Cibao International Airport Arrivals Terminal
Incoming flights also land at Terminal 8, specifically at Concourse B. Travelers can find assistance for baggage clearance, ground transportation, and other services upon arrival.
Queries Handled by China Southern Airlines Cibao International Airport
China Southern Airlines at Cibao International Airport (STI) handles a variety of passenger queries to ensure a smooth travel experience. Here are some of the key services and inquiries addressed at the China Southern Airlines STI Terminal:
- Flight Ticket Booking & Cancellation – Assistance with reservations, modifications, and cancellations.
- Check-in Services – Online check-in, STI Airport counter check-in, and self-service kiosk check-in.
- Baggage Services – Lost luggage inquiries, baggage allowance, and tracking delayed items.
- STI Airport Special Assistance – Support for passengers with disabilities, medical aid, and infant care rooms.
- Seat Selection & Upgrades – Choosing preferred seats and upgrading to premium classes.
- STI Airport Lounge Access – Information on lounge facilities and eligibility.
- Visa & Immigration Services – Guidance on visa requirements and immigration procedures.
- In-flight Services – Queries related to meals, Wi-Fi, entertainment, and duty-free shopping.
- Delayed & Cancelled Flights – Assistance with rebooking and compensation policies.
- STI Airport Ground Transportation – Information on taxis, rental cars, and shuttle services.
- Pet Travel Queries – Guidelines for traveling with pets.
- Unaccompanied Minor Services – Assistance for children traveling alone.
- STI Airport Currency Exchange & Banking Services – Locations of exchange counters and ATMs.
Facilities and Services Available at Cibao International Airport for China Southern Airlines
China Southern Airlines passengers at STI Terminal 8 can access various facilities to enhance their travel experience:
- STI Airport Check-in Counters: Available for in-person reservations and flight modifications.
- Baggage Services: Assistance with lost luggage, baggage allowance, and tracking delayed items.
- Cibao International Airport Lounges: Comfortable seating areas for relaxation before departure.
- STI Airport Currency Exchange Counters: Convenient for international travelers.
- STI Airport Ground Transportation: Access to taxis, rental cars, and shuttle services.
- Cibao International Airport Special Assistance: Services for passengers with disabilities, medical aid, and infant care rooms.
- STI Airport Wi-Fi Services: Free internet access for travelers.
Conclusion
China Southern Airlines ensures a smooth travel experience for passengers flying through STI Terminal 8. Whether you’re departing or arriving, the terminal offers essential services and facilities to make your journey comfortable.
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+1-877-777-6741