As a low-cost subsidiary of Iberia, Iberia Express provides travelers with an affordable yet high-quality flying experience. Iberia Express operates from Terminal 8 at Cozumel International Airport (CZM), offering seamless connections between Cozumel and various destinations in world. Passengers flying with Iberia Express CZM Terminal can enjoy modern amenities, including spacious waiting areas, free Wi-Fi, duty-free shopping, and numerous dining options. The airline’s commitment to efficiency and customer service is evident in its smooth operations at CZM, making the terminal an ideal starting point for those embarking on a European getaway.

CZM Terminal 8 is one of the busiest terminals at the airport, serving a wide range of international flights. For passengers planning their trip, Iberia Express offers easy access to various transportation options from CZM, including taxis, buses, and the AirTrain system, providing a hassle-free journey to and from the airport.
Table of Contents
What is the Iberia Express CZM Terminal Address?
The Iberia Express at Cozumel International Airport Terminal Address is:
Av. 75 Sur s/n, Col. Centro, Cozumel, Q.R., Mexico
Cozumel International Airport (CZM) Map
View All: Iberia Express Terminal
How to Contact Iberia Express Terminal in CZM?
See the table below for all the details about the Iberia Express CZM Terminal, including the phone number and links that will assist travelers get to the right place.
| Airport Name | Cozumel International Airport |
| Cozumel International Airport Address | Av. 75 Sur s/n, Col. Centro, Cozumel, Q.R., Mexico |
| Cozumel International Airport Phone Number | +1-877-777-6741 / 52 987 872 0832 |
| Iberia Express Contact Number | 1-800-994-0704 |
| Cozumel International Airport Code | CZM |
| Iberia Express Ticket Counter Hours | 24/7 |
| Airport Type | International |
| Iberia Express CZM Terminal | Terminal 8 |
| Iberia Express Official Website | https://www.iberiaexpress.com/en |
| Official YouTube | https://www.youtube.com/@IberiaExpress |
| Official Twitter | https://x.com/iberiaexpress |
| Official Facebook | https://www.facebook.com/IberiaExpress |
| Official Instagram | https://www.instagram.com/iberiaexpress/ |
Departure Details of Terminal for Iberia Express Travelers at CZM Airport
Passengers planning departures with Iberia Express at CZM Airport Terminal services should note that flights are handled in coordination with Iberia at Cozumel International Airport, typically operating from Terminal 8. This terminal is designed for international travel and offers efficient check-in counters, self-service kiosks, and dedicated security lanes to streamline the departure process. Travelers are advised to arrive at least three hours before international departures to allow sufficient time for check-in, security screening, and boarding.
Arrival Details of Terminal for Iberia Express Travelers at CZM Airport
For arrivals, Iberia Express CZM Terminal operations are also managed through Terminal 8, where passengers benefit from well-organized immigration and baggage claim facilities. Upon landing, international travelers proceed through U.S. Customs and Border Protection, followed by baggage collection and customs clearance. Terminal 8 is equipped with clear signage and helpful airport staff to guide arriving passengers efficiently. After exiting the secure area, travelers have access to ground transportation options, car rentals, and airport services for onward journeys.
Iberia Express Check-in Process at CZM Terminal

The check-in process at Iberia Express CZM Terminal is designed to be smooth and traveler-friendly, operating in coordination with Iberia at Terminal 8 of Cozumel International Airport. Passengers can complete check-in through multiple options, including online check-in before arriving at the airport, self-service kiosks at the terminal, or staffed airline counters for those who need extra assistance. It is recommended that international travelers arrive at least three hours before departure to allow enough time for document verification, baggage drop, and security screening.
Special Assistance (Pet Relief Areas and Unaccompanied Minor) at CZM Terminal

The Iberia Express at Cozumel International Airport Terminal 8 provides essential special assistance services to ensure comfort and safety for all travelers. Pet relief areas are available within CZM Airport, including designated indoor and outdoor spaces, allowing passengers traveling with pets to conveniently meet their needs before or after flights. For families, unaccompanied minor services are supported through coordinated airline staff assistance, ensuring children traveling alone are guided safely through check-in, boarding, arrival, and handover procedures.
Services and Facilities Offered by Iberia Express at CZM Airport
Services and facilities offered by Iberia Express CZM Terminal are designed to provide passengers with a comfortable and efficient airport experience at Cozumel International Airport.
- CZM Luggage Storage
- CZM Airport Flight Information Displays
- Cozumel International Airport Dining and Shopping
- CZM Airport Currency Exchange
- FK Airport Children’s Facilities
- Check-In & Security
- Transport Links at Cozumel International Airport
- CZM Airport Special Assistance
- Cozumel International Airport Wi-Fi Access
- CZM Airport Ground Transport AccessJ
Queries Handled by Iberia Express at Cozumel International Airport
At Iberia Express CZM Terminal, airline staff at Cozumel International Airport assist passengers with a wide range of travel-related queries to ensure a smooth journey. Commonly handled inquiries include flight schedules, check-in procedures, boarding times, seat selection, and baggage policies such as allowance, excess baggage fees, and lost or delayed luggage
Iberia Express Flight Status & Schedule Updates at CZM Terminal
At the Iberia Express CZM Terminal, passengers can easily stay informed about flight status and schedule updates at Cozumel International Airport. Real-time flight information is displayed on digital screens throughout Terminal 8, showing departure times, arrival updates, gate numbers, and any delays or cancellations. Travelers may also receive updates through airline staff at the information desks or via online and mobile notifications provided by Iberia Express.
Iberia Express Baggage Policies & Lost/Delayed Luggage Claims at CZM Airport

The Iberia Express CZM Terminal provides assistance with baggage-related queries, including checked baggage allowances, carry-on rules, and excess baggage fees. If luggage is lost, delayed, or damaged, passengers can report the issue at the designated baggage service desk in Terminal 8 upon arrival. Airline representatives help file claims, track baggage, and provide updates until the issue is resolved, ensuring a reliable support system for travelers.
Currency Exchange for Iberia Express at CZM Terminal
Currency exchange services are conveniently available at the Iberia Express Cozumel International Airport Terminal within Terminal 8. Authorized exchange counters and ATMs allow passengers to convert currency, withdraw cash, and manage travel finances before departure or after arrival. These services help international travelers prepare for expenses in Spain or other European destinations served by Iberia Express.
Iberia Express Ticket Cancellation and Refund Policies at CZM Terminal
Passengers seeking information about ticket cancellations and refunds at the Iberia Express Cozumel International Airport Terminal can consult airline staff at the customer service counters. Policies vary based on fare type and booking conditions, with some tickets offering flexible changes while others may include cancellation fees. Airline representatives assist with processing refunds, rebooking options, and explaining fare rules, ensuring clarity and support for travelers managing their travel plans at CZM Airport.
Conclusion
The Iberia Express at Cozumel International Airport offers travelers a well-organized, efficient, and comfortable gateway for international travel. Operating from Terminal 8 in coordination with Iberia, the airline ensures smooth departures and arrivals supported by modern check-in facilities, clear signage, and helpful airport staff. Passengers benefit from a wide range of services, including dining, shopping, currency exchange, Wi-Fi access, special assistance, and reliable baggage support.
FAQs on Iberia Express CZM Terminal – Cozumel International Airport
Which terminal does Iberia Express use at CZM Airport?
How early should I arrive for an Iberia Express international flight at CZM?
Are lounges available for Iberia Express passengers at CZM Terminal 8?
What dining and shopping options are available at Iberia Express CZM Terminal?
What should I do if my baggage is lost or delayed at CZM?
What transportation options are available from Iberia Express CZM Terminal?
How can I contact Iberia Express at CZM Airport?
Iberia Express Other Locations

+1-877-777-6741