As a low-cost subsidiary of Iberia, Iberia Express provides travelers with an affordable yet high-quality flying experience. Iberia Express operates from Terminal 8 at Syracuse Hancock International Airport (SYR), offering seamless connections between Syracuse and various destinations in world. Passengers flying with Iberia Express SYR Terminal can enjoy modern amenities, including spacious waiting areas, free Wi-Fi, duty-free shopping, and numerous dining options. The airline’s commitment to efficiency and customer service is evident in its smooth operations at SYR, making the terminal an ideal starting point for those embarking on a European getaway.

SYR Terminal 8 is one of the busiest terminals at the airport, serving a wide range of international flights. For passengers planning their trip, Iberia Express offers easy access to various transportation options from SYR, including taxis, buses, and the AirTrain system, providing a hassle-free journey to and from the airport.
Table of Contents
What is the Iberia Express SYR Terminal Address?
The Iberia Express at Syracuse Hancock International Airport Terminal Address is:
1000 Col Eileen Collins Blvd, Syracuse, NY 13212, American States
Syracuse Hancock International Airport (SYR) Map
View All: Iberia Express Terminal
How to Contact Iberia Express Terminal in SYR?
See the table below for all the details about the Iberia Express SYR Terminal, including the phone number and links that will assist travelers get to the right place.
| Airport Name | Syracuse Hancock International Airport |
| Syracuse Hancock International Airport Address | 1000 Col Eileen Collins Blvd, Syracuse, NY 13212, American States |
| Syracuse Hancock International Airport Phone Number | +1-877-777-6741 / 1 315-454-4330 |
| Iberia Express Contact Number | 1-800-994-0704 |
| Syracuse Hancock International Airport Code | SYR |
| Iberia Express Ticket Counter Hours | 24/7 |
| Airport Type | International |
| Iberia Express SYR Terminal | Terminal 8 |
| Iberia Express Official Website | https://www.iberiaexpress.com/en |
| Official YouTube | https://www.youtube.com/@IberiaExpress |
| Official Twitter | https://x.com/iberiaexpress |
| Official Facebook | https://www.facebook.com/IberiaExpress |
| Official Instagram | https://www.instagram.com/iberiaexpress/ |
Departure Details of Terminal for Iberia Express Travelers at SYR Airport
Passengers planning departures with Iberia Express at SYR Airport Terminal services should note that flights are handled in coordination with Iberia at Syracuse Hancock International Airport, typically operating from Terminal 8. This terminal is designed for international travel and offers efficient check-in counters, self-service kiosks, and dedicated security lanes to streamline the departure process. Travelers are advised to arrive at least three hours before international departures to allow sufficient time for check-in, security screening, and boarding.
Arrival Details of Terminal for Iberia Express Travelers at SYR Airport
For arrivals, Iberia Express SYR Terminal operations are also managed through Terminal 8, where passengers benefit from well-organized immigration and baggage claim facilities. Upon landing, international travelers proceed through U.S. Customs and Border Protection, followed by baggage collection and customs clearance. Terminal 8 is equipped with clear signage and helpful airport staff to guide arriving passengers efficiently. After exiting the secure area, travelers have access to ground transportation options, car rentals, and airport services for onward journeys.
Iberia Express Check-in Process at SYR Terminal

The check-in process at Iberia Express SYR Terminal is designed to be smooth and traveler-friendly, operating in coordination with Iberia at Terminal 8 of Syracuse Hancock International Airport. Passengers can complete check-in through multiple options, including online check-in before arriving at the airport, self-service kiosks at the terminal, or staffed airline counters for those who need extra assistance. It is recommended that international travelers arrive at least three hours before departure to allow enough time for document verification, baggage drop, and security screening.
Special Assistance (Pet Relief Areas and Unaccompanied Minor) at SYR Terminal

The Iberia Express at Syracuse Hancock International Airport Terminal 8 provides essential special assistance services to ensure comfort and safety for all travelers. Pet relief areas are available within SYR Airport, including designated indoor and outdoor spaces, allowing passengers traveling with pets to conveniently meet their needs before or after flights. For families, unaccompanied minor services are supported through coordinated airline staff assistance, ensuring children traveling alone are guided safely through check-in, boarding, arrival, and handover procedures.
Services and Facilities Offered by Iberia Express at SYR Airport
Services and facilities offered by Iberia Express SYR Terminal are designed to provide passengers with a comfortable and efficient airport experience at Syracuse Hancock International Airport.
- SYR Luggage Storage
- SYR Airport Flight Information Displays
- Syracuse Hancock International Airport Dining and Shopping
- SYR Airport Currency Exchange
- FK Airport Children’s Facilities
- Check-In & Security
- Transport Links at Syracuse Hancock International Airport
- SYR Airport Special Assistance
- Syracuse Hancock International Airport Wi-Fi Access
- SYR Airport Ground Transport AccessJ
Queries Handled by Iberia Express at Syracuse Hancock International Airport
At Iberia Express SYR Terminal, airline staff at Syracuse Hancock International Airport assist passengers with a wide range of travel-related queries to ensure a smooth journey. Commonly handled inquiries include flight schedules, check-in procedures, boarding times, seat selection, and baggage policies such as allowance, excess baggage fees, and lost or delayed luggage
Iberia Express Flight Status & Schedule Updates at SYR Terminal
At the Iberia Express SYR Terminal, passengers can easily stay informed about flight status and schedule updates at Syracuse Hancock International Airport. Real-time flight information is displayed on digital screens throughout Terminal 8, showing departure times, arrival updates, gate numbers, and any delays or cancellations. Travelers may also receive updates through airline staff at the information desks or via online and mobile notifications provided by Iberia Express.
Iberia Express Baggage Policies & Lost/Delayed Luggage Claims at SYR Airport

The Iberia Express SYR Terminal provides assistance with baggage-related queries, including checked baggage allowances, carry-on rules, and excess baggage fees. If luggage is lost, delayed, or damaged, passengers can report the issue at the designated baggage service desk in Terminal 8 upon arrival. Airline representatives help file claims, track baggage, and provide updates until the issue is resolved, ensuring a reliable support system for travelers.
Currency Exchange for Iberia Express at SYR Terminal
Currency exchange services are conveniently available at the Iberia Express Syracuse Hancock International Airport Terminal within Terminal 8. Authorized exchange counters and ATMs allow passengers to convert currency, withdraw cash, and manage travel finances before departure or after arrival. These services help international travelers prepare for expenses in Spain or other European destinations served by Iberia Express.
Iberia Express Ticket Cancellation and Refund Policies at SYR Terminal
Passengers seeking information about ticket cancellations and refunds at the Iberia Express Syracuse Hancock International Airport Terminal can consult airline staff at the customer service counters. Policies vary based on fare type and booking conditions, with some tickets offering flexible changes while others may include cancellation fees. Airline representatives assist with processing refunds, rebooking options, and explaining fare rules, ensuring clarity and support for travelers managing their travel plans at SYR Airport.
Conclusion
The Iberia Express at Syracuse Hancock International Airport offers travelers a well-organized, efficient, and comfortable gateway for international travel. Operating from Terminal 8 in coordination with Iberia, the airline ensures smooth departures and arrivals supported by modern check-in facilities, clear signage, and helpful airport staff. Passengers benefit from a wide range of services, including dining, shopping, currency exchange, Wi-Fi access, special assistance, and reliable baggage support.
FAQs on Iberia Express SYR Terminal – Syracuse Hancock International Airport
Which terminal does Iberia Express use at SYR Airport?
How early should I arrive for an Iberia Express international flight at SYR?
Are lounges available for Iberia Express passengers at SYR Terminal 8?
What dining and shopping options are available at Iberia Express SYR Terminal?
What should I do if my baggage is lost or delayed at SYR?
What transportation options are available from Iberia Express SYR Terminal?
How can I contact Iberia Express at SYR Airport?
Iberia Express Other Locations

+1-877-777-6741