Sun Country at McGhee Tyson Airport Terminal 7 delivers a reliable and budget-friendly travel experience for passengers flying from Knoxville. Sun Country TYS Terminal is equipped with modern amenities including check-in counters, baggage services, Wi-Fi, and shared lounge access. Here, you get everything about the Sun Country Terminal at TYS, including address, contact details, services, and facilities.

Table of Contents
What is the Sun Country TYS Terminal Address?
Sun Country operates out of Terminal 7 at McGhee Tyson Airport (TYS). The terminal is located at:
2055 Alcoa Hwy, Alcoa, TN 37701, American States
McGhee Tyson Airport (TYS) Map
View All: Sun Country
How to Contact Sun Country Terminal in TYS?
For inquiries related to flights, baggage, and customer service, passengers can contact Sun Country at McGhee Tyson Airport:
| McGhee Tyson Airport Phone Number | +1-877-777-6741 / 1 865-342-3000 |
| McGhee Tyson Airport Address | 2055 Alcoa Hwy, Alcoa, TN 37701, American States |
| Airport Name | McGhee Tyson Airport |
| Sun Country Contact Number | +1 (866) 450 6411 |
| McGhee Tyson Airport Code | TYS |
| Sun Country Ticket Counter Hours | 24/7 |
| Type | International |
| Sun Country TYS Terminal | Terminal 7 |
| Sun Country Official Website | https://www.suncountry.com/ |
| Official YouTube | https://www.youtube.com/@SunCountryAir |
| Official Twitter | https://x.com/suncountryair |
| Official Facebook | https://www.facebook.com/suncountryair |
| Official Instagram | https://www.instagram.com/suncountryair/ |
Sun Country Terminal TYS Departures
All Sun Country TYS Terminal Departures are handled at Terminal 7. Passengers are advised to arrive at least 2 hours before domestic flights and 3 hours before international flights. Check-in counters open 3 hours prior to departure and close 45 minutes before domestic flights and 60 minutes before international flights
Sun Country McGhee Tyson Airport Arrivals Terminal
Incoming flights also arrive at Terminal 7. After landing, passengers can proceed to the baggage claim area on Level 1, located near immigration and customs. International travelers will pass through CBP and Global Entry kiosks before collecting luggage.
Queries Handled by Sun Country McGhee Tyson Airport
At McGhee Tyson Airport (TYS), Sun Country operates from Terminal 7, where a variety of passenger queries and services are handled to ensure smooth travel experiences. Here’s a the key queries and assistance available:
Flight Bookings, Cancellations, and Rebooking at TYS Terminal

At TYS Terminal, passengers flying with Sun Country can conveniently manage their flight bookings, cancellations, and rebooking through staffed counters and automated kiosks. Whether making last-minute itinerary changes or resolving travel disruptions, the team at TYS Airport provides quick, reliable assistance for domestic and international travelers.
Lost, Delayed, and Oversized Baggage Support at TYS Airport
The baggage services desk at TYS Terminal is equipped to handle lost, delayed, or oversized luggage with care and efficiency. Passengers flying Sun Country can report issues immediately upon arrival, and support staff at TYS Airport work swiftly to locate and return misplaced items or assist with special baggage handling.
Wheelchair and Mobility Aid Services at TYS Terminal
Accessibility is a priority at TYS Airport, where trained personnel provide wheelchair and mobility aid services throughout TYS Terminal. Travelers with physical challenges or temporary mobility issues can request assistance in advance or onsite, ensuring a smooth airport experience from check-in to gate boarding.
Escort Services for Unaccompanied Minors at TYS Airport
For families flying Sun Country, TYS Terminal offers dedicated escort services for unaccompanied minors. Staff at TYS Airport guide children through security, boarding, and arrivals with care and professionalism, providing peace of mind to parents and guardians throughout the journey.
Cabin Pet Travel Inquiries and Access at TYS Terminal
Passengers traveling with pets can find helpful support at TYS Terminal, where cabin pet travel inquiries are addressed by airline staff. TYS Airport ensures compliance with pet policies and offers pet relief areas near the gates for the comfort of your furry companions before boarding.
Seat Selection, Upgrades, and Bundle Service Support at TYS Airport

At TYS Terminal, Sun Country representatives assist travelers in selecting seats, processing upgrades, and customizing their travel bundles. Whether you’re seeking extra legroom or bundled amenities, the airline staff at TYS Airport guide passengers to get the most out of their booking.
Sun Country Rewards Program Queries and Points Redemption at TYS Terminal
Travelers enrolled in the Sun Country Rewards program can visit service counters at TYS Terminal for help with point redemption, membership questions, and earning updates. The TYS Airport team offers step-by-step guidance to maximize your benefits and apply rewards seamlessly.
Real-Time Flight Status Updates and Gate Information at TYS Airport

For accurate and timely travel info, TYS Terminal provides real-time flight status updates and gate details across its digital screens and help desks. Whether your gate changes or departure time shifts, TYS Airport ensures you’re well-informed throughout your journey.
Multilingual Customer Service Available 24/7 at TYS Terminal
To serve the diverse international community passing through TYS Airport, TYS Terminal boasts multilingual customer service agents available 24/7. Whether you speak Spanish, Mandarin, Hindi, or other global languages, assistance is readily available to make your travel stress-free.
Baggage Drop and TSA PreCheck Access at TYS Airport

The convenience of baggage drop and TSA PreCheck is a hallmark of the Sun Country experience at TYS Terminal. PreCheck lanes ensure expedited screening for qualified passengers, and TYS Airport staff assist with quick luggage check-ins to make boarding smooth and efficient.
Facilities and Services Available at McGhee Tyson Airport for Sun Country
Terminal 7 offers a variety of services for Sun Country passengers:
- Efficient check-in counters and boarding gates at TYS Terminal 7 for Sun Country flights.
- Free unlimited Wi-Fi access throughout TYS Airport Terminal 7 for all travelers.
- Baggage claim assistance and lost luggage support near the arrivals area.
- Family-friendly amenities including baby-changing stations and stroller check-in.
- Pet relief areas conveniently located near Gates 9 and 10 in TYS Terminal 7.
- Duty-free shopping and retail outlets offering travel essentials and luxury goods.
- Dining options ranging from quick bites to sit-down restaurants in TYS Terminal 7.
- Lounge access available via Alaska Airlines Lounge for eligible Sun Country passengers.
- Ground transportation services including AirTrain, taxis, and rideshare pickups.
- On-site and nearby parking facilities with shuttle access to TYS Terminal 7.
Conclusion
Sun Country at TYS Terminal 7 provides a smooth and reliable travel experience for both domestic and international flyers. With helpful staff, essential amenities, and easy access to transportation, Terminal 7 ensures travelers enjoy convenience and comfort throughout their journey. Whether you’re arriving or departing, flying with Sun Country from TYS is a smart and hassle-free choice.
FAQs on Sun Country TYS Terminal – McGhee Tyson Airport
What terminal is Sun Country at McGhee Tyson Airport?
What is the address of Sun Country TYS Terminal?
Where do Sun Country international arrivals land at McGhee Tyson Airport?
What phone number should I use for assistance at Sun Country TYS Airport Terminal?
How do I find Sun Country terminal for departures at McGhee Tyson Airport?
Is there parking near Sun Country Terminal at TYS?”
Sun Country Airlines Other Locations

+1-877-777-6741