China Southern Airlines operates flights to and from Berlin Brandenburg Airport (BER), one of the busiest airports in the Germany. If you’re traveling with China Southern Airlines, knowing the terminal details, facilities, and contact information can make your journey smoother. Here, we provides essential information about China Southern Airlines BER Terminal, including its address, departure and arrival details, facilities, and how to contact the airline.
China Southern Airlines flights at BER Airport operate from Terminal 8. This terminal is well-equipped to handle international and domestic flights, ensuring a seamless travel experience for passengers.

What is the China Southern Airlines BER Terminal Address?
China Southern Airlines operates from Terminal 8 at Berlin Brandenburg Airport (BER) in Berlin. The Complete Address are:
Flughafen Schönefeld, 12529 Schönefeld, Germany
Berlin Brandenburg Airport (BER) Map
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How to Contact China Southern Airlines Terminal in BER?
For any queries related to flights, baggage, or reservations, passengers can contact China Southern Airlines at BER Airport using the following details:
| Berlin Brandenburg Airport Phone Number | +1-877-777-6741 / 49 180 6 3724636 |
| Berlin Brandenburg Airport Address | Flughafen Schönefeld, 12529 Schönefeld, Germany |
| Airport Name | Berlin Brandenburg Airport |
| China Southern Airlines Contact Number | 011 86 400 869 5539 |
| Berlin Brandenburg Airport Code | BER |
| China Southern Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| China Southern Airlines BER Terminal | Terminal 8 |
| China Southern Airlines Official Website | https://www.csair.com/us/en/index.shtml |
| Official YouTube | https://www.youtube.com/@chinasouthernairlineslosan2231 |
| Official Twitter | https://x.com/csairglobal |
| Official Facebook | https://www.facebook.com/CSAirGlobal/ |
| Official Instagram | https://www.instagram.com/china_southern/ |
China Southern Airlines Terminal BER Departures
China Southern Airlines flights departing from BER Airport operate from Terminal 8. Passengers are advised to arrive well in advance to complete check-in and security procedures.
China Southern Airlines Berlin Brandenburg Airport Arrivals Terminal
Incoming flights also land at Terminal 8, specifically at Concourse B. Travelers can find assistance for baggage clearance, ground transportation, and other services upon arrival.
Queries Handled by China Southern Airlines Berlin Brandenburg Airport
China Southern Airlines at Berlin Brandenburg Airport (BER) handles a variety of passenger queries to ensure a smooth travel experience. Here are some of the key services and inquiries addressed at the China Southern Airlines BER Terminal:
- Flight Ticket Booking & Cancellation – Assistance with reservations, modifications, and cancellations.
- Check-in Services – Online check-in, BER Airport counter check-in, and self-service kiosk check-in.
- Baggage Services – Lost luggage inquiries, baggage allowance, and tracking delayed items.
- BER Airport Special Assistance – Support for passengers with disabilities, medical aid, and infant care rooms.
- Seat Selection & Upgrades – Choosing preferred seats and upgrading to premium classes.
- BER Airport Lounge Access – Information on lounge facilities and eligibility.
- Visa & Immigration Services – Guidance on visa requirements and immigration procedures.
- In-flight Services – Queries related to meals, Wi-Fi, entertainment, and duty-free shopping.
- Delayed & Cancelled Flights – Assistance with rebooking and compensation policies.
- BER Airport Ground Transportation – Information on taxis, rental cars, and shuttle services.
- Pet Travel Queries – Guidelines for traveling with pets.
- Unaccompanied Minor Services – Assistance for children traveling alone.
- BER Airport Currency Exchange & Banking Services – Locations of exchange counters and ATMs.
Facilities and Services Available at Berlin Brandenburg Airport for China Southern Airlines
China Southern Airlines passengers at BER Terminal 8 can access various facilities to enhance their travel experience:
- BER Airport Check-in Counters: Available for in-person reservations and flight modifications.
- Baggage Services: Assistance with lost luggage, baggage allowance, and tracking delayed items.
- Berlin Brandenburg Airport Lounges: Comfortable seating areas for relaxation before departure.
- BER Airport Currency Exchange Counters: Convenient for international travelers.
- BER Airport Ground Transportation: Access to taxis, rental cars, and shuttle services.
- Berlin Brandenburg Airport Special Assistance: Services for passengers with disabilities, medical aid, and infant care rooms.
- BER Airport Wi-Fi Services: Free internet access for travelers.
Conclusion
China Southern Airlines ensures a smooth travel experience for passengers flying through BER Terminal 8. Whether you’re departing or arriving, the terminal offers essential services and facilities to make your journey comfortable.
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+1-877-777-6741